Problem scanning with HP Officejet 5610 all in one

I have problems with the scanning of documents.

Computer is Mac OSx Version 10.8.5 operting.

I use to be able to analyze only the documents that have been placed on the glass and I would press the button "scan" on the printer and the document would scan to my counter top.  I could not scan several pages by feeding in the upper part of the printer.  It was with my old Mac operating system.

Recently, I had the SW on my MAC update to OSx.  Now I can go into the settings of the printer and scan several pages unless I have a document in the feeder at top of the page.  But I can not put a single item on the glass, then press scan.  I get the error message is 'no scan options.  Refer to the documentation for the device to trobuleshoot.  Press ok. »

Any help?

Hi pbeachiii,

I'm sorry to tell you that HP does not provide driver support of technologies for analysis of your product on the Mavericks.  This solution does not provide support for the scan on the printer button.

You can ensure the best experience with your product by accepting the Apple software updates so that you have the latest available print and scan drivers.

Use the Image Capture or preview applications to begin analysis of your Mac.  With one of these applications, you should have the ability to scan from either the glass of the scanner or the document feeder.  You just need to specify the source for analysis as a parameter in the scanning software.

Hope this helps,

Tags: HP Printers

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