No Smartphones blackBerry data Plan - connect to wifi, have internet but app don't work BLOD 9790

Similar Questions

• BlackBerry Smartphones blackberry data plan?

  Recently, I asked advice on how to configure mail on my blackberry 8800 in which he suggested I ask my supplier to activate the blackberry data plan (talktalk provider vodafone network) I am gratefull for the quick and helpful response. However, they responded with all the information I need to put in place it's OS 5 or higher. However, it is 4.5.0 (I did an update of the software through my desktop program is aware). Therefore, they say that I need to get the support of blackberry to activate the activation or enterprise data plan. I can't see how to access the blackberry directly for this support all their links are to aid which does not cover my problem or allow me to talk to someone who can help. I really hope that someone can help me, or what I thought, was that a nice smartphone will be rendered useless and not more useful than a nokia £9.99. Eternally hopefull b.Croll

  Hello

  The reason why it is so hard to communicate directly with the BlackBerry is because, due to the nature of the support to which contracts everyone is related, such is not allowed. Instead, carriers can increase case through formal until BlackBerry channels if this assistance is necessary, but the end-user cannot bypass and go directly to the BlackBerry (well, not for free). Thus, the one who gave you this advice was wrong...

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  But according to your description, I am not sure there is no hope for your old device... research through this portal you will need:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  You will need to

  1. Find all the carriers that support your specific model BB number
  2. Compare levels of OS for your device that they currently support

  If a carrier has a package that is OS5, then you can use... but if no carrier has such a package of OS5, then your BB is just too old to be useful in this way. The 8800 is really old (released in 2007), so I have no indication to you as what carriers look at... You probably have to undertake the tedious process of watching all them to see which support it, as appropriate.

  If you do not find a bundle of BONES of a carrier that will work according to the instructions you have been given (OS5), then we can provide you with instructions to install it to your BB.

  However, keep in mind also that, even if you do not find a such operating system, if your specific carrier does not natively support your specific model BB number, then you will have still some significant challenges before you. Carriers networks provide the registry entries (HRT) and service book needed for the BBs to allow them to operate on their network. But, as a general rule, the rack system made for the specific model number BBs that their system is supported... other model numbers must perform a difficult process to extract, a different BB, the elements needed to work on that carrier network. A significant challenge to overcome, without any guarantee of success.

  Good luck!

• Smartphones blackBerry data plan

  Why cant Blackberry devices to access internet without a data Plan?

  This is because your BlackBerry works differently from all other smartphones.  When access you the data of another brand of smartphone, the data moves from the server to your phone.  When access you the data on your BlackBerry, it moves from the server asked RIM servers, where it is compressed to save on data consumption, then he is pulled out of your phone (it's more complicated than that, but I it simplifies).
  For your phone understand how to manage this data traffic, she has downloaded for service books.  In order to access these service books, you need a specific data plan called BIS or BlackBerry Internet Service.  Without BIS, your phone does not know how to properly manage this data transfer.

  Now, as JSanders said, you can always access the internet without BIS but with limitations.  If you want a full internet experience on your BlackBerry, get your provider BIS.

  (JSanders is actually much better informed on this issue and can probably fill in the gaps I left).

  I hope that helps you.

• No Smartphones blackBerry data plan?

  Well, I'm sure it is much... But my friend gave me his old blackberry curve 8330. But my mother won't let me transfer because she said, that Verizon makes me have a data package. Is it possible that I have no folder? I don't care if I'm not going to internet(:.??)

  Thank you

  On Verizon, there is no way. Insert a data plan on your account without you knowing if it detects a BlackBerry on the network.

  And it detects.

• Smartphones blackBerry 8320 cannot connect to wifi at home

  I recently got a BB8320. All right, I get emails and can send in public hotspots that I am able to connect to Wifi, download EDGE or sometimes UMA. But with my home network wireless, I have a connection problem. Searching for networks brings my router. I select Connect and enter the WPA key but I get an "impossible to associate with the network" error message. This could be to do with my ISP? (Tiscali, in the United Kingdom). Mobile operator is Orange. Any ideas, anyone?

  Got home last night, looked at the phone and guess what? Display of SSID wireless and also UMA! Phone has been turned off at night, so I guess I should have restarted after notice of the folling baseball. Thanks for this and hope it helps others :-)

• Locked Smartphone blackBerry data plan

  Hello

  I recently received as a gift a blackberry phone that was bought from another country (Vodafone Spain). The phone is not sim locked and my Orange prepay sim worked flawlessly until I activated the data of Blackberry for the pre-payment plan.

  The problem is that I paid for the service of bb does not work (edge lowercase + receive not hosting routing tables)-I tried the battery pull, whipe, reinstall the os, etc. and eventually I wrote an e-mail to Vodafone Spain on this issue but have not yet received a response.

  After talking to my Orange dealer I was informed that the dealer of Vodafone Spain has remove my blackberry to their service of bb. If they refuse to help is there another solution to this problem, I ran through?

  Sorry for my bad engRish.

  They must remove the PIN/IMEI of their user database, there is no other solution.

  The device thinks it is still in use on the previous user account.

• My computer connects to the wireless internet, but I am still unable to connect to internet even though it is always connected to the wireless connection.

  connection Wi - Fi

  My computer connects to the wireless internet, but I am still unable to connect to internet even though it is always connected to the wireless connection. How can I solve this problem and what could be the problem?

  Hello

  1 did you change your computer, after which the issue started?
  2. during how long have you had the problem?
  3. what web browser do you use?

  I recommend to update your network card drivers and check if that helps.
  http://support.Microsoft.com/kb/283658

  Let us know the status of the issue and also please answer these questions.

• BlackBerry smartphones none given don't Plan - connected to wifi but not Internet access?

  Hi all!

  I am a new Blackberry owner.  I have a Blackberry Bold 9700, and I use AT & T.  I don't have a data plan, so I chose this phone so I can use the internet in Wi - Fi areas.  I am currently in a WiFi area, and my phone says I'm connected.  However, when I try to open the web browser, it says "cannot connect to the Internet, please try again later."  Is it a common problem with a quick fix?  Any help would be GREATLY appreciated!

  Thank you!

  emeraldeyes7 wrote:

  I did it because I thought that if data services have been activated, then I would be charged for them.  The phone knows use wi - fi when I'm connected to a wi - fi network and I do not load unless I have access to the web in 3G?

  With OS6, you cannot set the browser to be just a HotSpot browser. You can do within OS5.

  Well, IF you are connected to a WiFi hotspot, your device will use the browser and that's it, not much else. Some applications like Opera Mini and Pandora radio will work on a single WiFi.

• BlackBerry smartphones, I can't connect to wifi

  I can't connect to wifi

  I m still free wifi struggling its got an arrow can help u connect

• BlackBerry data plan

  Hello

  I have the blackberry curve 3g with a data of Etisalat Egypt plan. I noticed that in addition to paying for the service, they take sometimes more money and tell me that I have used third-party applications that considered mobile internet. I did not understand. My question is: what includes exactly the BB service and what will make me pay more for more money? And how do I know that this application will need to more data? Please be patient and explain in details to make me understand.

  Hello afshahda,

  There are in fact two ways, the Blackberry can connect to the internet!

  First, the path 'main' during the APN (access point) blackberry.net (called BIS or BES)... This is usually the standard way on all Blackberry!

  The second way is the local provider for example WAP apn. Etilsat Wap APN...

  This wap connection is taken for example media streaming (youtube...), or some applications... BUT Smart apps normally includes a configuration screen where you can define your type of connection between wifi, tcpip, wap or bis/bes...

  And so the costs and data included in your dataplan depends on the local supplier... For example in Austria, they have had the same problem because they:

  Unlimited transfer on BIS/BES
  And 50 MB for apn WAP

  If the same problem exists as u mentioned...

  Therefore, since half a year you have wap 1 GB included and unlimited BIS/BES...

  A means of control is the sign of berry in the right corner near the coast 3 G... Is - this here device shoul be connected via BIS... Is it only 3G, it might be connected over the WAP apn...

  Alternatively check your TCP/IP on your Blackberry settings in the advanced settings... And don't forget to set the APN "blackberry.net" for (no pw, no user)...

  Third solution, ask your supplier the amount of traffic you have BIS AFN and how much WAP, so you can save money

  Hope this helps,

  Jul

• Phone cannot download and update applications using data or connect via wifi

  A few days ago, I noticed that whenever I have download applications, it is not download immediately and takes maybe a whole for download day actually. I thought it was because I have too many photos/apps on my phone, so I deleted about 10 g of memory, and it still doesn't work.

  I also tried updating my long list of applications that have not been updated, but also does not work (it is set to automatic update)

  I have just updated my software to 9.3.1 but could not do so through my phone directly because it could not verify the updates. I've updated through my iTunes successfully but noticed even after I can't download/update all apps, and when I go into settings and verify software updates, I get an error message that says it can't check the updates.

  Now I can't even connect to my wifi, but my laptop has no problem to do. I have reset the settings network, factory settings and all the people at the Apple Support suggested but nothing works.

  I read somewhere to match iTunes of new conditions and have also made with nothing doesn't.

  Someone at - it other solutions I could try?

  Please do the following and after each test to see if the problem is resolved - if yes, then you can omit the following steps - I tried to list them in ascending order of the effort at least on a Mac and / or an iDevice

  1. Check if the problem is related to a single device and if other devices connect normally-
  2. If the answer 1 is 'yes' - try to connect the device assigned to somewhere else if possible - coffee or the University
  3. Please see recommended settings of WiFi routers and Apple access points
  4. Perform a forced - restart cela do not delete or purge all data and allows to solve many problems - here is how - press and hold the Off / On Home button and at the same time for about 15-20 seconds, until the Apple logo appears. Allow normal startup upward.
  5. Settings - WiFi - < network name > - Click on forget network - do a restart forced 4 and then again add the network
  6. If home - reboot the router by unplugging it for 60 seconds (power) and the plug and reconnect - obviously, this step can be done in a public place like a cafe or airport or University. While you're there - make sure your router is working on the latest firmware (check manufacturer's website)
  7. Settings - general - reset - Reset network settings - remember to have very practical WiFi passwords because it erases the WiFi passwords
  8. If it is a new specific net device in your home - make sure that the router gives enough DNS for all numbers which must / wants a connection - stuff like the printer, Chromecast get overlooked - ask for more details on this so not sure option
  9. Backup the device to iTunes - restore as NEW (no backup) using iTunes - see if solves problem - if yes - restore backup
  10. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.

• BlackBerry Smartphones BlackBerry does not connect

  Hello. I have a BlackBerry 8520 I try to use with the Touch & Go-system Toyota. My problem is: whenever I take the key, and the connection is complete, the connection cannot be established automatically when I start the car. It must be done manually. This should not not to be necessary. According to Toyota, the BlackBerry 8520 tank should work with Touch & go I tried to connect to the system with other phones and it worked without any problem. I would not lose my BlackBerry for this reason, and maybe it's just one little problem... BlackBerry 8520 v5.0.0.681 (Platform 5.2.0.67) Micro Edition Bluetooth worm. 1.1 used to Denmark thanks in advance and best regards Claus

  Problem solved.
  I missed a check mark!

• Smartphones blackBerry BIS not connected?

  Hey

  So I'm confused... My BIS does not at all... If I change the settings to 2G my BBM come out and my internet works but its eating my airtime.

  My BIS is part of my cell phone contract and it is paid BY debit order is not my bis is exhausted?

  How can I fiiix?

  You try to get the 3G service? What do you normally get?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  See if it works now.

• Karma: No data plan - which applications use the internet?

  I just got this phone, and I was hoping to get without a data plan, because I intend to use it mainly for phone and texting. As I explore the phone I still click on the applications that attempt to access the internet, and I'm sure I pay per KB each time. Is there a way to disable the applications that access the internet, or at least if I could have their LIST it would be useful, so I would not not to go there. For example, how am I supposed to know what, WHERE is, unless I click on it... and then I fear I am being charged to do.

  Hello Jayn,

  You can control access to web your device by locking.

  Reach:

  • Main menu >
  • Security >
  • Lock Application >

  * You may be asked to enter a number 4 unlock code at this stage. If so, enter the code to go ahead. The default code is 1234 for all devices ATT, unless you changed it.

  Then:

  • Scroll down to the Web Access > select "Lock".
  • Scroll to Media Net > choose "Lock".
  • Scroll to Web Sessions > select "Lock".
  • Scroll to IM > choose "Lock".

  After you apply the settings above happen:

  Whenever you attempt to access Media Net, an Internet dependent application or instant messaging, you will be presented with an unlock screen.

  Unless you enter the 4-digit code in the screen unlock, your device does not connect to the Internet.

  Note: To disable all Internet applications, dial the AT & T customer.

  ~ Christina

• connected to internet but app store don't think so just upgraded to 8.1

  Try to update an app but the AppStore do not think that I am connected to the internet when I am, everything, Google Mail, search etc. working fine, just improved 8 to 8.1 is relevant thar?

  Bertieandrose,

  Welcome to the HP Forum.

  The upgrade to Windows 8.1 could have mistaken your app Store of Windows.

  Try / review

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Ensure that all of your Windows updates for Windows 8.1 news have been installed.  This is a must-do.  Even if you're usually afraid of the presence of updates of Windows running on your computer, this isn't the time to be shy - after an upgrade to the version of the operating system, you run the updates.

  NOTES:

  1. If you do not like to be surprised, set Windows Updates to Notify instead of auto.  In this way, that you can click on the updates of Windows when you are ready to check / install updates, see the list of updates advance, create your own "pre update" Restore Point, and then install the updates when you are ready to do.
  2. Do not install any optional updates, unless you know what you're doing and you really need.  Most people do not require or need optional updates on their computer.
  • Reset your Windows Application Store:

  Windows key (Opens the start screen) > anywhere type wsreset >

  Right click on wsreset > select run as administrator

  Reboot / restart the computer and log in, if you like

  ------------------------------------------------------------------------------------------------------------

  Example:

  

  Click on the Thumbs-Up Kudos to testify and say thank you.

  While I strive to reflect best practices of HP, I do not work for HP.