No sound after vista updated itself

I have two computers acer laptops that connect to the internet by dial-up, everything works very well until last month, and now they both can not get a dial tone.  Modems are software based and the company that provided the driver (Agere) no longer exists.  Any suggestions besides becoming an external modem?

Hi modemproblems,.

Thank you for using answers Forum.

There are a few things you can try.

I suggest you roll back the device to the modem driver through the Device Manager.
You can reach the Device Manager by clicking on 'Hardware and Sound' from the Control Panel, then click on 'Device Manager '.

Alternatively, you can try System Restore to restore your computer to a time when modems worked.
Here's an article on it:

http://windowshelp.Microsoft.com/Windows/en-us/help/9f6d755a-74bb-4A7D-A625-d762dd8e79e51033.mspx

Please let us know how it works.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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