No sound from the rear speakers 5.1 surround

original title: 5.1 surround sound does not work properly on windows 7.

5.1 Klipsch surround sound does not work with windows 7.  WM player and library itunes only play on two rear speakers.  System works fine on excerpts from concerts to youtube.  Worked well previously on XP.  Have seen a lot of forums with people having the same problem but no solution.  Anyone? Thank you.

Hi K Johnston,

Please contact Microsoft Community.
 
I understand from the description of the issue that you are having problems with setting up 5.1 surround sound speakers. Let me know if this isn't the issue.
 
(1) have you tried setting your speakers upwards through the speaker configuration window?
 
Method 1: If this isn't the case, I suggest the steps to configure your speakers and check if you are able to select the surround speakers in the speaker configuration window.
Set up your speakers
To set up your speakers for the best sound, follow these steps:

(a) Open Audio devices and sound themes by clicking the Start button, click Control Panel, hardware and sound, and then clicking sound.
(b) click on the playback tab, select speakers, and then click Configure.
(c) under Audio channels, select which speakers are present in your speaker configuration, and then click Test. You should hear a tone play in each speaker. Click next and follow the instructions to continue the Setup process.
 
Method 2: If you have no option to select the option of surround speakers in the speaker configuration window, then it seems that you don't have compatible drivers for surround speakers set up on the Windows 7 computer. So, I suggest you to contact the manufacturer to obtain compatible drivers for the surround speakers.
 
I hope it helps. If you have problems in the future, please let us know. We will be happy to help you.

Tags: Windows

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