No sound on hp envy 17-j053ea / number of pilot

Since this morning I get the Red Cross on the speaker, and when I check in the Device Manager I get following message.

Anyone know what I can do?

Franzi2284

Uninstall the IDT pilot

  1. Open the Device Manager
  2. Double-click the type of device you want to uninstall.

3. right click on the desired specific device, and then click Uninstall. You can also double-click on the device and then on the driver tab, click Uninstall

Reset

 

Install the new F24 BIOS

http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63210.exe

Reset

and install the new driver of Audio IDT high definition (HD)

http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

Use monthly the HP Support Assistant for Driver Downloads

You can find the drivers of your System Information etc. on this page

http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&CC=UK&DLC=en&LC=en&OS=4132&product=5409193&sw_lang=

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