No sound on my toshiba satellite pro with Vista Business OPS

After the most recent update of Microsoft I had no audio output of the computer, not even with headphones. would it be due to a faulty update or do I need a new sound card?
Thank you

Hello
 

A. did you disconnect the speakers and check it out?

B. who is the manufacturer of your computer?

Let us try the following methods.

Method 1

The link below talking about the same error message. Open the link and click the Fix It button which can fix some problems related to the sound.

http://support.Microsoft.com/kb/948481

If the method above doesn't, proceed to the next method.

Method 2

Make sure that the default sound device is set correctly for the audio device you are using. To set the default device, follow these steps:

  1. Click on start toreduce this includes this image, type Sound in the box start the search .
  2. Click on his research at the top of the Start menu.
  3. Click the reading notice the check mark next to the default device. For most users, the default device is speakers. Make sure that the audio settings are configured as expected. Follow these steps:

a. on the read tab, select the playback device, click Properties, click the Advanced tab and make sure that the default Format is set to the value you expect. When you are finished, close this window to return to the previous window.

b. on the read tab, select the playback device, click set upand make sure that the configurations are set correctly.

  1. Select the audio device you want the default audio device, and then click set as default.
  2. Click OK to save your settings and close the dialog box.

Determine if you can now hear. If you can hear the noise, the problem is resolved. If you don't hear sound, try Method 3.


Method 3

Try to perform a system restore and check whether the problem is resolved.

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

Method 4

Uninstall display drivers and reinstall.

1. click onpieS.

2 type devmgmt.msc in the search box.

3. expand game controllers and video, sound, and right-click on the driver and uninstall.

Try to restart your computer and check, because the drivers will be automatically reloaded.

Thank you, and in what concerns:
I. Suuresh Kumar-Microsoft Support.
Visit our Microsoft answers feedback Forumand let us know what you think.

Tags: Windows

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