Not found CD players in dimension dell 4500

I have a Dell Dimension 4500 running Windows XP Professional 32-bit.  Apparently, my CD players are not in Manager devices, desktop, Start Menu, etc.  They are both IDE CD-drives and are not available for download from the Dell Web site.  One of the discs is made by Micro advantage and the other made by Memoriex.

In addition, the computer seems to become glitchy sometimes not open programs and random errors when opening programs as well.  I have a Windows Vista Home Premium 32 - bit installation disk, but I can't use it because Windows cannot read CD disks.  Help, please.

-cpu.central

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Hello

You can run this fixit. The fixit diagnose and fix CD or DVD drive problems, when you can not burn or play CD or DVD discs when a disc is not found, not available or not connected.

However, given that CD players are not getting detected in the boot menu then it could be a hardware problem. I suggest you to contact the manufacturer for help.

It will be useful.

Tags: Windows

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