Not getting PIX-30 Roland 3D scanner is not detected in Windows 7, works fine on Windows XP.

Original title: connection of Serial Port with an external device in Windows 7

It's my problem, I have a PIX-30 Roland 3D Scanner that uses Dr. Picza Software that works perfectly on Windows XP, the same software has been updated to work in Windows 7. The device is connected to a PC via a PIN 9 series goes to a PIN 25 to the scanner [this is a "crossover cable"]

However, in windows 7, com port 1 it will not find the machine and the machine does not require a separate driver, the software normally connects with her.

The PC says the port works and baud rate etc is OK.

After two weeks of research, I'm getting nowhere, I even tried editing an internal serial 2 card but the drivers that came with it did not work!

Any suggestions would be welcome.

Graham

Hello Graham,

Thanks for your reply, appreciate the time taken by us keep up to date on the State of the question.

As the problem persists with other Windows 7 computers as well, it seems to be the problem of hardware compatibility or hardware parameters which requires changes in the BIOS. I recommend you contact the computer/scanner manufacturer for hardware diagnosis performed on the computer to identify the problem and get this problem is resolved.

Warning in the BIOS: Change BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.  

Tags: Windows

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