Not supported in Windows 8 videos

I always transferred my photos and videos from my iPhone to the laptop (Lenovo) successfully.   I have just replaced my laptop and had recorded everything on a memory stick.  I have copied them on again laptop and I can not open a lot of videos.  I tried opening with several different programs, but nothing works.  It seems to be all the videos for some time (it could be until I changed my iPhone, which is the only thing I can think of that came at this time). I'm gutted because they are all the videos of my new baby!

Any help out there?

Hello Sally,.

Thanks for posting your query on Microsoft Community forum.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. What is the format of the video file you are trying to open?
  2. Have you tried to use the same memory stick to run videos on other computers? If yes was the same or different result?
  3. Which media player you use to run the video?
  4. Are all the device drivers and Windows Update are installed or updated?

To check the file extension is compatible to Windows media player or not, you can refer to the link below.

Types of files supported by Windows Media Player

Get back to us with all the necessary information and we will be happy to help you further.

Kind regards.

Tags: Windows

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