NOT86UA #ABA: computer laptop 15-af120nr

I don't know anything, I know you hate to hear that I open the box, place the battery in the seizure of power turn it gos on what sdtanderd of type I want? then give two options 1 turn off or truble shoot it's something wrong with her all ready therte? / I just want to know how to get this step goes [no matter how small] step of opening the box to go to youtube or downloading movies if you could point me in the path thatcan get me those answers I would be grateful




Let me welcome you on the HP forums!

I read your post about the problems with your new HP PC and wanted to help.

You should not have problems with a PC this new, especially not a screen offering the problems!

My suggestion is that you contact the HP customer support to see about maintenance and options at your disposal under warranty replacement.  If HP is unable to repair it, then you should be able to insist on a replacement - no charge!

If you live in the United States or the Canada, details are on this page:

If you live elsewhere, contact details are on this page:

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Good luck

I'm a volunteer and I do not work for, or represent, HP.
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

Tags: Notebooks

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