NSS3000 that not all HARD drives are detected

Dear all,

My NSS3000 acknowledges that the two bays top using the HARD drive; even after changing the HDD the same four Bay 1 Bay 3 any change - please advise.

TIA Gerhard

Dear Gerhard,

I suspect you have a hardware problem on your device. Hard drives should appear in the graphical interface under 'storage' as SATA1 to SATA4 at the time you insert the tray into the Bay and drives pass the test.

As we are based in the same region, please let me know where you bought the device and I'll let you know how to throw a RMA number.

I hope you kept all your receipts, otherwise we have to identify the unit based on serial number.

HTH

JO

Tags: Cisco Support

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