Odd Emil of Microsoft... Help!

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• How can I get rid of a dll error that appears on the screen whenever I connect? It's aggrevating? It here: C:\Users\Angela\AppData\Local\Mozilla\Microsoft Help\wixwmihab.dll

  The error display:

  There was a problem starting

  C:\Users\Angela\AppData\Local\Mozilla\Microsoft Help\wixwmihab.dll

  The specified module could not be found

  Hello

  A Google search suggest it's a boot remains for malware entry.

  Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If the problem persists after scanning, take these entries in startup (Vista information as you do not give your BONES; which is similar for all):

  "How to use MSCONFIG in Windows Vista"

  http://www.netsquirrel.com/Msconfig/msconfig_vista.html

  You can also use this free program to do, too:

  "Autoruns for Windows V11.32"

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  See you soon.

• Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

  I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

  The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

  Can anyone offer me any advice?

  We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
   
   
  > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
  >
  > The sounds of all of this as a scam to me!
   
   
  ................................................................................................
   
  You are absolutely right. It * is * a scam.
   
  ................................................................................................
   
   
  > I have no way of verifying that this person had Microsoft
   
  ................................................................................................
   
   
  It certainly wasn't.
   
  ................................................................................................
   
   
  > and I can't imagine Microsoft never call someone at home like that.
   
   
  ................................................................................................
   
   
  You are absolutely right. They * never * do this.
   
  ................................................................................................
   
   
   
  > I guess it was someone trying to access my computer for criminal purposes.
   
   
  ................................................................................................
   
   
  Once again, all the way to the right.
   
  ................................................................................................
   
   
  > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
  >
  > Can someone offer me advice?
   
  ................................................................................................
   
  Follow your instincts here. They are quite correct.
   

  Ken Blake (MS-MVP)

• error when opening application data\microsoft\help\qyevopl.dll.

  Original title: I get a window rundll on opening how do SFC?

  Be very specific when telling me how to do this.  the box says application data\microsoft\help\qyevopl.dll

  You also have to be precise!

  If you receive an error rundll in opening, exactly what what would you say (be specific, not paraphrase).

  It is extremely unlikely that SFC will help you, but you can if you want to get frustrated time and waste.  If you have a genuine XP installation CD bootable which has the same Service Pack as your installed version (most people don't) SFC will complain - a lot and you will be in for a frustrating waste of time.  Suggestin SFC is akin to saying "I don't know what the problem is or how to fix it.

  There is no XP file called qyevopl.dll, so if that's what you're seeing, it sounds like your system is currently or has been affected by malicious software.

  You should tell us about your system and then run some known for malware scanners.

  It makes no sense to try to repair a system that is afflicted with malicious software, so if you still have the problem after scans run clean, then we can solve your problem.

  Since the implementation of the Microsoft Answers forum does not ask for any kind of information system when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Do you have the Windows Desktop Search installed issue?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  What do you see (exactly) that you don't think you should see, and when you see it?

  If the system works, what do you think might have changed since the last time it did not work properly?

  Download, install, update and do a quick scan with these free malware detection programs (not at the same time):

  Malwarebytes (MMFA): http://www.malwarebytes.org/products/malwarebytes_free
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  SAS will probably report a lot of tracking cookies and you can just let him delete them.

  They can be uninstalled later if you wish.

  The scans by operating clean, restart, and then fix any problems.

• Impossible to make it appear in the volume icon notification area. Have you tried all the procedures of sugested suggested on Microsoft Help.

  Impossible to make it appear in the volume icon notification area.  Have you tried all the procedures of sugested suggested on Microsoft Help.

  Try this:

  In the run box type: regedit, click OK
  Navigate to:

  HKEY_CURRENT_USER
  \SOFTWARE
  \Microsoft
  \Windows
  \CurrentVersion
  \Explorer
  \TrayNotify

  Right-click on icon stream, click on remove, restart your computer.
  The icon stream all will return.
  This works on most of the configurations.
  You may need to do a few times.

• How to restore Microsoft Help & Support Center

  How to restore Microsoft Help & Support Center program on xp sp3

  Thank you, cndrme

  Hello

  Have you run any registry cleaner? Files in the temp folder are always safe to delete and also free space HDD :)

  Try updating Java to http://www.java.com/en/index.jsp on your system.

  I hope this helps.

• I want to install my office small business 2003 on my new laptop but can't find the installation cd. I have all the license information. Can Microsoft help me to make it work on the new laptop? Thank you.

  I want to install my office small business 2003 on my new laptop but can't find the installation cd.  I have all the license information.  Can Microsoft help me to make it work on the new laptop?  Thank you.

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon. Mick Murphy - Microsoft partner

• Unable to connect to Microsoft Help

  I can't connect to Microsoft Help.   Get the error message.   Same for other devices to aid programs.  I have an internet connection that works very well... just unable to connect to the operating system or other program sites.   All of the suggestions.   Thanks, FZ

  You said that you get an error message. What did he say?

  While I wait, you can try to disable all the automatic detection of proxy:

  (1) options open Internet

  (2) on the connection tab, click LAN settings

  (3) uncheck (all off), and then click OK and restart the computer.

• Microsoft helps make the windows for students genune?

  Genuine Windows is not available and its way too expensive for us students here in the Nepal.
  I had somewhere that Microsoft helps make real windows.
  How can I do?

  Unfortunately, no, you buy a genuine license if you need. You can get Windows 8 for a steep discount until January 31:

  http://www.Windows.com/buy

• "' is this legitimate"' Microsoft Help "?

  They ask the origin of a person who more lives here and then said: it's my computer and they just need to check something. He started talking with me and said it would be just to remember and I've been checking the site .com to help? I don't have a great understanding with computers, but I was reluctant to do anything. I'm NOT happy if this is true!  Thank you

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• I need a Microsoft Help Assistant for the Terminal Server service

  I need to set my Terminal Service

  You could find people to help you in the forum of Remote Desktop Services here: http://social.technet.microsoft.com/Forums/en-US/winserverTS/threads

• the black boxes instead of what to put in them several programs, for example microsoft help and suport and amazon have these black boxes

  When information is requested I get unmarked black boxes and no way of knowing what goes where?  This includes windows help and support, then others like Amazon.

  Hi Edschwartz,

  ·         The problem occurs with other programs outside suport of help from microsoft and amazon?

  ·         What web browser do you use?

  ·         Did you do changes on the computer before the show?

  If you use Internet Explorer, then you can refer to the below mentioned article and check if the problem persists.

   

  Images are not displayed on Web sites in Internet Explorer

  http://support.Microsoft.com/kb/283807

  Let us know if that helps.

• Microsoft Help and support

  Hello using microsoft and family motor mount on my windows vista premium does not show images, photos, or arrows, it display only TEXT! and photos or other images were shown as small red cross or just a small box empty. It happened when I connect to the first online help, but after I try the online and offline help in the settings part, but does not work!
  Need help please.

  Windows Vista Help and Support pages are not displayed properly (MVP Ramesh) - http://www.winhelponline.com/articles/194/1/ MS - MVP - Elephant Boy computers - Don ' t Panic!

• Microsoft Help and support has stopped working (Vista)

  Well basically I get the screen of Windows security alerts reminder (would like to disable the account of the user control to pass his remarks).  So I thought, what the hell I'll click the blue how to help my computer control user account.  So that's what I get and I'm scratching my head to make it go away! Suggestions:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: helppane.exe

  Application version: 6.0.6001.18000

  Application timestamp: 4791945e

  Fault Module name: apss.dll

  Fault Module Version: 6.0.6001.18000

  Timestamp of Module error: 4791a 630

  Exception code: c0000005

  Exception offset: 0001ca6b

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 1033

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Read our privacy statement:

   

  Hi Msalice,

  Welcome to the Windows Vista answers Forum!

  I have a few questions about your question:

  (a) when exactly you receive the error?

  (b) how long have you encountered the problem?

  (c) have you installed the Windows updates or software installed

  You can try to disable user account control. Follow the below given steps:

  1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

  2. click on turn on UAC enabled or disabled. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Select the check box to turn on UAC, or clear the checkbox to disable UAC use User Account Control (UAC) to help protect your computer , and then click OK.

  For more information, please visit the below given link:

  Enable or disable the User Account Control

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

  You can also try a system restore to set the system to a point where it was working fine.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I contact Microsoft Help, live chat and online.

  I searched on the net while trying to find help online live chat with microsoft reprentsentitive (how ever you write that)
  and I'm pretty upset, I know there is one, where is he?

  The Cat page:
  http://support.Microsoft.com/contactus/cu_sc_selector_chat

  Product Identification (PID) - Windows Locator

  Windows 7

  1. Click Start and then click Control Panel.
  2. In the category view, click system and security, and then click System. In Classic view, double-click System.
  3. In the Activation of Windows of the page, the product ID (PID) is a 20 digit next to the product IDnumber.

  Product ID of the retail sales are good for 90 days of free support. You can also use phone or email.

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses