Offer assistance remotely from xp to vista and seven customers

Similar Questions

• Unable to offer assistance away from the XP Pro Sp3 for Windows 7 machine

  Hello

  Until all our client machines are XP. However, as XP is no longer available for sale, some newer machines have Windows 7

  The question now is is that when I try to offer assistance remotely (from a xp machine) to a Windows 7 client, I get the following message:

  "Automation server cannot create the object.

  Have been used - check windows 7 firewall, allow remote assistance, etc.

  Any ideas?

  Schmills

  Download the following Microsoft document:

  <>http://download.Microsoft.com/download/A/3/9/A398AF3E-75FB-465B-9FD4-DC4BE307A921/Win7_RK_SampleChapter_23.PDF >

  Then go to page 24 and read the chapter "interoperability with Remote Assistance in Windows XP.

  A similar problem in interaction between XP and Vista is documented here:

  <>http://blogs.technet.com/b/askperf/archive/2007/05/22/Windows-Vista-remote-assistance.aspx >

  HTH,
  JW

• How to offer assistance remotely for win 7

  How can I you offers a remote assistance for win 7

  

  You can connect and use Windows 7 or Vista with XP, however, Windows 7 and Vista can offer help with XP, but XP cannot offer assistance to Windows 7 or Vista.There there's a few compatibility problems, such as a break, if Vista or 7 brand pause XP not be aware and voice, there are voices in XP , but not in Vista or 7. On the Microsoft Downloads you will find much better program called Microsoft Shared View is free. Install you in your computer and your friend installs it in hers. Then you can help each other.

• I uninstalled the touchsmart from hp on vista and then tried the system restore, dad will kill me, how can I get the touch screen to work again?

  I uninstalled the touchsmart from hp on vista and then tried the system restore, dad will kill me, how can I get the touch screen to work again?

  Hello

  You have a specific question for HP, it may be better if you ask in the Forums of HP's Support.

  http://h30434.www3.HP.com/

  See you soon.

• I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  See this article would allow:

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

• update from xp to vista and lost my portable device in the process. How can I get that back?

  update from xp to vista and lost my portable device in the process.  How can I get that back?

  Hello

  Check with the manufacturer of the laptop to the latest vista drivers and software for your model

  If this does not it, contact them and ask them if they support your webcam when using vista

• Cannot provide assistance remotely from Vista to XP

  I have issues tring to provide assistance to my parent's PC remotely. I read a lot of post here and tried many of them. But I still have the same problem. Can any expert give me more tips?

  Here's what we have:

  1 mine is Windows Vista and the other is Windows XP.

  2. we both use the version of Windows Live Messenger 2009.

  3. at both ends, we checked the Panel options to allow remote assistance.

  4. of his side doesn't have a router and the PC is connected directly via the ADSL modem. Mine has a router and I tried the two DMZ and port forwarding for 3389.

  Problem:

  He has estabilised the call video Messenger with me. Then he clicked on the "Remote Assistance" in the menu of the Live Messenger chat window. I received the invitation in my chat box and accepted. Then he saw a message appearing in his suggeting of chat window that I had accepted his invitation.  From there, nothing happened on both sides. We waited awhile and nothing happened at all. No error, no nothing.

  Can any expert give some suggestions?

  Hello

  I'm not sure but I think if you go through the Messenger, you need to enable uPnP on the router because it uses multiple ports.

  If you can't make it work, tell the other side to download and run Team Viewer, and do you the same thing it is quite easy to use.

  http://www.TeamViewer.com/download/index.aspx

  Jack-MVP Windows Networking. WWW.EZLAN.NET

• Desktop connection remotely from a windows Vista editions home basic - to windows 7

  I would like to know how to set up remote Desk Top connection. My friend who has really bad MS, I've been helping him years threw a Windows xp. Well she got a new computer windows 7Im don't know what windows 7, is-, but I have a windows 7 and a vista Home Basic, I've done everything I know to try to get it if I can get thrown on him and told him the things I've done. She sent me the invitation and the password but he always says not the right, then I tried to connect to it and it tells me that I have no connection threw the T gateway server. Could someone please tell me what to do to get this set up. I don't understand any of this. Thank you very much for everything you do for us. Silver

  You'll have to read through these links about operating system versions:

  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-another-computer-using-Remote-Desktop-connection

  http://Windows.Microsoft.com/en-us/Windows7/Remote-Desktop-connection-frequently-asked-questions

  http://www.howtogeek.com/HOWTO/Windows-Vista/turn-on-remote-desktop-in-Windows-Vista/

  See you soon.

  Mick Murphy - Microsoft partner

• Flash Player 10 reads no audio from Youtube with Vista and IE

  Since installing FP10, I can't do audio during video playback on YouTube. I am running Vista with SP2 and IE on a HP laptop. Flash 0 on my XP Desktop audio plays fine, so I think it's a setting on my laptop that needs to be changed to what it was before the upgrade to FP10... of ideas please? I uninstalled and reinstalled him FP10 according to the other messages on this forum, but without success.

  I also feel that

  [edit]

  My problem was that I was not getting audio flash at all, including local publishes out of the IDE.  The problem was that he had stopped my Windows Audio service (for some reason any).

  To check:

  (Classic view): start > settings > Control Panel > administrative tools > Services >

  (not classic): computer (right click) > manage > Services and Applications > services >

  (one, above it, then): [scroll down to "Windows Audio"] > right click 'properties', tab general, set the startup type to manual (in the menu drop-down), and then click the Start button, on the next line.

• Toshiba compatible E-mouse on vista and seven?

  Hi, I want to ask if the Toshiba E-Mouse (PX1215E-2NAC) is compatible on vista pro 64-bit, vista 32, 32-bit Windows 7 and windows 7 64-bit?
  Is there a driver?
  Thx for the answer.

  Hmm, I searched a bit on the internet and it seems that this PX1215E-2NAC E-mouse is compatible with Win 2000 and Win XP.
  Unfortunately I didn't find the drivers on the European driver Toshiba for E-Mouse page

• Vista and Seven send incorrect credentials via a VPN tunnel

  My working samba server is file sharing in the 3 scenarios:

  1 serving on local network (at work), no problem.
  2 serving OpenVPN tunnel when the client is connected to his home LAN (throw a nat-router connected to a modem broadband - ADSL or cable modem), no problem.
  3 portion OpenVPN tunnel when the client is connected using a modem mobile broadband (Huawei), clients can see the server and actions, but can only connect to the public all others get a refused connection dialog box.

  I've isolated the problem: when connecting throws the 3G modem, the user name is sent to the samba server is the user name required by the ISP to make the connection mobile broadband and not the account user name.
  I tried with windows firewall enabled, disabled, as well as with zonealarm, but the problem persists.
  Excellent work of all the other network protocols: tcp, http, ftp, etc.
  I have observed that windows has always defined the openvpn as a public network. Never asking the network location dialog box pop ups.

  Please advice will have my gratitude. Thank you.

  Ok. Yesterday, I create another account (another user to the server) in my machine and to my surprise the problem disappeared (in this account in my account, the problem persists). So I checked my setup on the server was correct. Also, I compared several registry keys that contain references of connection between the two accounts, and found no difference. Today, I solved the problem of making a backup of all my files, delete my account and files and recreate my account on vista.
  However I know what else could be done, a decent solution.

• Windows unsolicited assistance remotely (msra.exe /offera) 7 to windows 7

  Hello

  I used group policy to enable Remote Assistance unsolicited to the computers in the domain and set the Windows Firewall to allow Remote Assistance.

  Connected to a computer in the domain, in lusrmgr.msc I can see that the appropriate groups are added to the group to offer Assistance remotely and can telnet 'computer name' 135 to this computer in domain - group policy was applied correctly. All PCs are fully up-to-date with Windows Update.

  When I launch msra.exe /offera the computer in the domain that I confirmed * should * work I get:

  

  (There was a problem of interaction with the 833E4010-AFF7-4AC3-AAC2-9F24C1457BCE COM object.  An outdated version can be installed, or the component may not be installed at all).

  It comes to eventvwr.msc in the computer at the opening of the remote assistance session.

  How can I solve this?

  Thank you

  Hello

  According to the indicated number, seems that your computer is connected to a domain and that it would be better suited in the TechNet Forums.

  I would recommend posting your query in the TechNet Forums:

  http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  All the best!

• Where can I download an evaluation version of Windows XP, Windows Vista and Windows 7?

  Hi, I'm doing a Comp TIA certification course has + and my teacher said he wants to make us a copy of Windows XP, Vista and Seven evaluation. Now the problem is that I don't know exactly what he means by that, but I guess he means a trial version. Could someone send me a link for the download and evaluation of operating these systems copy and tell me whether it is a trial version it wants, I tried searching Google for copies of evaluation of these systems but not had any luck with Vista and XP that I only got a trial version of Windows 7 Enterprise.

  As mentioned, the trial version only of Windows that is available is the Windows 7 Enterprise 90-day trial and testing of Windows Server 2008 R2.

  I have a Windows Server 2003 180 days trial version, but it came with my system administrator Guide book.

  I also have a 60 day trial of Windows XP Professional version, but it came with a bunch of software eval when Microsoft was the promotion of Windows Server System, it is quite rare to come across her, 9 years ago.

  Vista did a test of the company in 2006.

  When I made CompTia A + my instructor provided these resources for me.

  The best way, you can get these is to use existing commercial discs.

  Windows XP Professional with Service Pack 3 requires no activation required, nor does Windows Vista. Another option is to invest in a TechNet standard.

• HP Support Assistant for Windows 7, Vista and XP

  This is for all of you who are looking to find HP Support Assistant for different versions of Windows 7, Vista and XP.

  The link is http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

  Installation luck!

  Hey, MKKhan.

  I see that you are having a problem Uninstall HP support Assistant, and during the uninstallation you get the message "Error 1316.

  The 1316 error is a common error message when you try to reinstall/upgrade to level a software (such as iTunes, etc.)

  Follow this document and go to the bottom of the page and run the fix they have posted which should look like this.

  

  Run this fix, it will ask you what type of program you are trying to uninstall. After you uninstall it through the fix, you can go ahead and install the wizard help again.

  Be sure and go to the HP website and download the current HPSA from there.

  Let me know the results of this step. If you have any questions ask me.

  THX

• Windows security - they have my computer was attacked by viruses and other malware, has offered assistance to the evaluation, indications of problems

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  This is a complete scam.  You can report it to your local police.

  For your own protection, you should:
  • Change your passwords on email accounts, accounts financial and sensitive to which accounts you access online from this PC.  RIGHT NOW!
  • Run a full scan of your PC using your antivirus application...    Also download and run a full scan with Malwarebytes Anti-malware (free edition).  MBAM is a very good solution in addition to your primary backup antivirus/antimalware application.
  • I would also go here: https://www.microsoft.com/security/portal/Shared/Help.aspx and follow the advice of "I think that my PC is infected", including potentially calls MS help.
  • Above all, do not delay!  If you have any concerns about the handling of it, then disconnect your computer from the internet and call MS before anything else.