Office Jet 6700: Wrong Error Message

Similar Questions

• HP Office Jet Pro 8600: Error Message: Scan in use - wait until the job is done

  Have used my scan function without problem since the purchase of machine and one year on Microsoft Windows 10.  Last week I did some scans - now this week when I try to use my scan function I get the following error message: Scanner is busy.  The scanner is currently in use.  Wait until your previous task is completed, and then try to scan the image.

  -There is no unfinished business and I can't find anywhere to clear the error or erase any task the scanner thinks he's working on.  Has anyone met and solved this problem?

  Thanks in advance for any help you can provide!

  ritao

  Hello

  Thank you for using the HP forum. You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  If this does not work, you need to maybe uninstall and reinstall the software COMPLETE features:

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/identify?q=+HP+Office+Jet+Pro+8600&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

  Before you download, choose the right model, the operating system and complete software functionality.

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Here are some resources for you scan:

  Quick Guide for scanning needs

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quick-guide-to-your-scanning-needs/m-p/5625126

  Hope that helps!

• My HP Office Jet 6700 Premium has suddenly stopped printing from my iPad

  I have a new HP Office Jet 6700 Premium

  It worked very well, wireless printing from my iPad.

  iPad displays a window that recognizes the printer, but it does not print.

  There is no error message.

  The steps below a usually resolve the problem you are experiencing:

  1. turn off the printer.

  2. completely turn off iOS devices (hold sleep and home buttons simultaneously until a message appears prompting you to "Slide to power off". Drag on this bar, and it should completely turned off).

  3. turn the printer on.

  4. switch on the devices iOS back.

  5 try printing again.

  These steps usually fix the problem. If they don't, try these additional steps:

  6. power cycle your router (usually done by unplugging the power cord from the router, wait 20 seconds and in him plugging back in).

  7. ensure that iOS devices and the printer are connected to the same network, and then try to print.

• Office Jet 6700: HP Office jet 6700, I try to print it says printer ready, file print empty!

  I have a HP Office Jet 6700. I am trying to print a document, it will say print Untitled. The print queue of the printer will open and say printer is print ready, empty file, Idle.

  It is automatically paused printer. When I try to click on the document itself in the print queue and resume printing it gives the same message.

  Power on the printer flashes slowly as well.

  I hae rebooted my computer and restart the printer completely several times and it still didn't work. I printed just something about this last night so I don't know what the problem is.

  Hello! Welcome to the @Chinadoll702 forums

  I read your post on printing problems you encountered on your Mac running 10.6 and your Officejet 6700. I have some ideas in mind to start and I would like to know the results and we will take it from there.

  Update the firmware of the printer: get the latest Firmware and updates

  Be able to reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make a few copy then and tell me if the copies suspend, cancel, do not work, etc.

  Try to print the text change on your Mac as well and get back to me with the results.

  Good luck

• Office Jet 6700 Premium: unable to print from 6700 JO unless I wake up

  Hello

  The appellant here desperate because I cannot solve this ongoing problem.

  System set up:

  Office Office

  HP Office Jet 6700 premium

  Wire in a BT Home Hub

  Laptop HP EVO, running wireless

  Problem:

  I can no longer print the laptop wireless. I need to go to my office and print something. Then only the printer seems to be "awake", and then I can print from the laptop. As you can imagine this is not how it is supposed to be and this causes a lot of frustration.

  The printer is also set for a static IP address (it was to solve other printing problems ). I also checked the firmware, and it is up to date.

  Please tell us how to solve this problem.

  Thanking you in advance

  Wolfgang

  Hi @Klee66,

  Welcome to the Forums of HP Support!

  I understand that your HP Office Jet 6700 Premium do not wake up when you print on it, unless you wake up before hand. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  There could be many reasons why this is happening, so please bear with me.

  I see what your printer firmware is up to date, which is good.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Please try Fix It tool of Microsofts, solve printer problems.

  You do not share the printer from the computer desktop you have in sharing files and printing? Otherwise, this could cause part of the problem.

  Do you turn the printer power on and off?

  I can't see what your printer is connected to the BT Hub with an ethernet cable.

  It is possible that the laptop is connected to the printer cannot communicate on the 5.0 GHz network. If they are of the same name that will be confusing.

  Have you tried to configure the wireless and no cable connection on the printer to see if it makes a difference?

  How old is the router, have you also checked to see if the router firmware is up-to-date?

  Is the router dual-band? Two networks are the same SSID for 2.4 GHz and 5.0 GHz? If so, change the SSID to 5.0 GHz to a different name and restart all devices.

  What router do you have to BT?

  I suggest you read this article by BT, I have problems of connection of 5 GHz and features dual band wireless BT Home Hub 4 or 5 Hub.

  I see that you have setup a static IP address. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  While in SAP, open the network tab, and then select IPv4.

  Set the manual DNS on the printer.

  • Set the primary DNS as 8.8.8.8
  • And the secondary DNS as 8.8.4.4

  I would like to try the steps in this guide, HP printers - printer (Windows 8) "offline" Status Message.

  If the problem persists, please see these links or contact BT

  BT.com BT Home Hub 5 Product Details - link

  http://BT.custhelp.com/app/answers/detail/A_ID/46549/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com link - saving on the BT Home Hub 4 and 5 of Hub

  http://BT.custhelp.com/app/answers/detail/A_ID/43669/c/346/session/L2F2LzEvdGltZS8xMzg2NzczMzgzL3NpZ...

  BT.com link - what is the function of Smart Wireless BT Home Hub 3 and Hub 4 Hub5?

  http://BT.custhelp.com/app/answers/detail/A_ID/32235/kW/how%20do%20i%20Change%20The%20Power%20save%2...

  BT.com - contact us

  https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjowfQ...

  I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• MAC OS 10.4 and printer Office Jet 6700 Premium

  You had to buy a new printer, Office Jet 6700 Premium. Networking Wireless with Windows PC, but cannot install Intel Mac Mini Tiger 10.4.1 running pre. Printer drivers are under MAC OS 10.5 and higher. Is there a work around? I try the installation CD without crashing the computer?

  Hello

  The printer is supported by OS X 10.5 and above, as you can see by the specifications below:

  http://www.shopping.HP.com/shopping/PDF/cn583a.PDF

  Try to set another pilot to get printing features and get a limited feature scan using Webscan via your browser.

  You will not be able to get all the features as the installation will fail on OS X 10.4

  1. In the Application's folder, go to the utilities subfolder and open The printer setup utility.
  2. In the printer list that appears, click Add.
  3. In windows, from the menu above, select default browser.
  4. Highlight the printer 6700 and spend the menu popup using Print .
  5. Select HP in this menu and then locate the HP Deskjet 6500 must fit into the operating system.

  To scan, use the feature of Webscan.

  You will need enable the feature of Webscan first:

  1. From Safari, type the IP address of the printer to enter the Web integrated printer server page.
  2. Enter the settings tab.
  3. Under Security, enter the parameters of the administrator.
  4. Check the box next to Webscan and click apply

  Now, you will be able to scan by accessing the analysis of SAP tab.

  Kind regards

  Shlomi

• answering machine software for HP office jet 6700 premium?

  Hi Windows 8.

  As the office jet 6700 is attached to the phone line is a software feature (or 3rd party software) which allows the PC to act as the answering machine?

  I know that in the old days of dial-up Modem software such has been ubiquitous.

  I just want to cut my old answering machine for the configuration of the installation if possible loop.

  Thanks for your suggestions.

  Rob.

  Sorry, there is no functionality of software to allow the Pc to act as the answering machine. The answering machine is connected to the printer because it detects the printer calls.

  When a call comes, the printer reacts and reads as follows the line of the signals. He sends the call to the correct line (fax, phone or answering machine). This is the reason why the answering machine is connected to the printer. The computer will not be able to accept or guided calls or pick them up. Thanks for asking though, maybe in the future.

• Office Jet 6700 will not control panel scan. ideas please

  Office Jet 6700 will not control panel scan. ideas please, everything else works fine and happy with printer

  Have you tried to perform a full power cycle on the system and try the analysis immediately after that everything is turned on?

  • Unplug the router all-in-on
  • Wait 30 seconds
  • Plug the router back in power and wait until it completely initialize
  • Restart the PC
  • Unplug the printer while on
  • Wait 30 seconds
  • Plug the printer back in direct power

  So, have you tried to disable your firewall and protection scan from the front panel of the printer?  Sometimes a firewall service will see the printer as a threat and block incoming traffic.  However, based on the analysis of gets it PC around as she reaches out to the device, rather than the reverse.

• HP Solution Center Software - Office Jet 6700 (windows 7 and windows 8)

  Hello

  My sister and MOM had bought the Office Jet 6700 711.

  My sister's computer is running windows 8 64-bit.  I installed the complete software driver and hp solution center software is not included.  I have search the forum for resolutions and tried to download the driver from hp again and received the same results.

  With what is included with the current and complete driver for the Office Jet 6700 711n, you are able to create new analysis of the profiles of short cut, but you cannot update the printer with custom shortcut profile.

  I call support and got a person in the Philippines under the name of Régine.  I spent 45 minutes on the phone telling him what it was.  Since she was not able to solve the problem, I asked to speak to an engineer to see if the question could be put together.  She told me that she would have some call me within two hours.  I spoke to the hp representative on 21/07/2013.  From this announcement, I have not heard of hp.  It's very sad.

  Since my sister requires no custom scan profiles, she decides to keep the printer.  But my mom is in real estate and it scans many documents and must be able to create the custom scan profile shortcuts on the printer, so that the final pdf file gets not so great.  Due the fact that I have not heard of hp, I suggested that we go back to the printer.  Today, we returned the printer to Costco.

  But, I would get a solution for my sister.  Any ideas?  I highly doubt that hp will remind me.

  Myself, I usually can understand that because I work as a 2nd layer support analyst for a major software company.  If I told a customer that I would call them back within a certain time, I would.

  I know that the service request was probably shut down so that a survey was sent not.

  Thank you

  Hello ressa.

  You're right, that center of Solution is not included with the new printers. HP has completely changed the software program. You are also right in your statement on the creation and registration of shortcuts "scan" with the software. However, the Panel before 'scan' options cannot be changed as old printers. I hope this helps you understand.

• HP Office jet 6700: disabled network HP office jet printer capabilities

  Please help, my Hp office jet printer will not conect to internet it says the built in network capacity have been disabled and contact the network administrator

  Hi @shell1,

  I can help you reset the printer to get the network features reactivated.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Printer resets: What You Should Know by @Bob_Headrick

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• Office Jet 6700 causes computer crash

  HP 6700 Office Jet all in one my laptop down caucused.  Windows 7 Professional 64 bit. I brought this Office and they said that my computer was not repairable. I bought the new laptop and installation of IT people that and it caused the computer crash with blue screen.  A new second round to and same problem.  I won't download your difficulty because I fear that the same thing will happen. I returned the printer at point of purchase. I have read several posts where the same issue occurred and the establishment of retail (Staples) should have knowledge and not sold me the printer.

  Hi drdankan1,

  What is the brand and model of your new laptop?

  How do you have the printer connected to your computer?

  Please make sure that the printer connected to a USB 2.0 PC port and not a USB 3.0 port as the product HP is not compatible with USB 3.0.

  Also make sure you have the latest USB drivers installed on your computer.

• Office Jet 6500: Mismatch error paper, Office jet 6500

  I read all the old posts.  Do you have any suggestions and nothing seems to work.   A few days ago, I was able to print an invitation on paper 5.5 by 8.5.  Today, none other than error messages.   Same printer, the same paper, same settings.      The error message is a paper mismatch.   I spent hours trying to figure out the problem.  I mean seriously, why would it be such a question?  Something as simple as changing the paper size.   Another thing that really sucks on this printer, it's that you can't customize the papersize.  I need 5.5 by 8.5, but had to choose the closet to 5 by 7.

  Help!

  Hey there @dzarlene, welcome to the Forums of HP!

  I understand that you are facing a "Paper mismatch" error when you try to print an invitation to your Officejet 6500. I have some ideas in mind for you to try, to see if we can solve this problem for you!

  1. click on this link, select your operating system and follow all the steps in the order: Printers HP - "paper Mismatch" or "Paper Size Mismatch" error

  2. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  3. uninstalling the software of the printer, restart the printer to download and reinstall the full functionality driver here (select 6500 JO you have, click on the software and drivers and 'Check now': drivers & software )

  Try to print again and let me know what happens!

  If you like my answer to your concern today, click on the thumb to the top below!

  Happy Monday!

• DeskJet 3520 prints OK, but gives the wrong error message.

  Yesterday, I installed a brand new 3520 Deskjet on an existing Windows XP PC.

  The printer prints the now very well two documents and test pages, it also copies OK.

  But, every time it prints a page, Windows launched a misleading message that the printer is not connected.

  There was a bit of a problem installing. When I came to the PC of someone else had tried to install it and the PC thought that the printer is connected to LPT1, a non-existent port port, is why it wouldn't print-out. I ran the installation CD, select USB connection and ended up with two 3520 s in "Printers and faxes" a LPT1 and USB, so I deleted the connected device LPT1 and renamed USB because he had one (1) is appended to the name. Maybe a part of still think Windows there are two 3520 s identical to which it can send print files, one that works and one that doesn't even have a port.

  Any ideas how I can fix this error message / delete the ghost printer if that's what it is?

  (1) open printers & faxes
  (2) temporarily thing set as default printer
  (3) remove 3250 and unplug the USB cable
  (4) restart Windows
  (5) Reconnect USB cable - Windows will recognize the new hardware and set it up automatically. No need for drivers or CD, it keeps that information.
  (6) back to the printers & faxes to ensure that 3250 is display and make sure he again default printer.
  (7) test prints - OK - job done.

• Office jet 6700 Premium: Officejet 6700 on El Capitan installation generates error message

  My Officejet 6700 would print but it would print in grayscale color). I downloaded the HP - inkjet ink-SW-OSX - Mavericks_v12.34.51 (I note was released in October 2015, but also notes that the Mavericks is two itterations - old Yosemite was the next and now its El Capitan). I deleted my old HP 6700 driver and tried to install the new driver. But I get an error. I was going to attach screenshots of the error msg but do not see this option. I tried several times with the same result. Even tried to download driver HP - inkjet ink-SW-OSX - Mavericks_v12.34.51 a 2nd time.

  The driver should not be accurate for El Capitan instead of Mavericks, i.e. There are two OSs?

  I felt like I was in a 'catch 22' because I had deleted my old driver and now the new driver is not install and now I had no driver with which to print... so, I slept on it and went back just to try the 'install new printer' "printer & fax" introduced in system preferences. Here, I was introduced to here, and optionally 'Air Print', I chose! This works. Thus, it is apparently a bug in the HP - inkjet ink-SW-OSX - Mavericks_v12.34.51 driver installation routine if you attempt to add a printer during the installation / implementation, but if you install the new driver and then just go to System Preferences and add a printer, everything is ok ;-)

• When I start the software Black Berry via the Office to receive the error message "the Black Berry Desktop software has encountered a problem and needs to close. We are sorry for the inconvenience. »

  Original Titus: cannot install software blackberry "BOLD"

  When I start the software Black Berry through the icon to the desktop, the windows error reporting or display below:

  Quote: Black Berry Desktop has encountered a problem and needs to close. We are sorry for the inconvenience.

  If you were in the middle of something, the information you were working on might be lost.

  Please tell this problem to Microsoft.

  We have created an error report that you can send improve us Black Berry Desktop Software. We will treat this report as confidential and anonyomous.

  End of quote

  What data means this error report contain?

  Why should I report to Microsoft?

  I received error below during the repair software blackberry

  Quote: The path:

  ' C:\DOCUME "1\HLZUTS" 2\LOCALS "1\TEMP\WZSE1. Berry TEMP\BLACK Office software.msi' is not found. Make sure you have access to this location and try again, or try to find the installation package "Black Berry Desktop Software.msi" as a folder that you can install the Black Berry Desktop Software 6.1 product

  End of quote

  No path

  Hi ZiaHL,

  Try the steps listed in the article mentioned below and check if it helps you to fix the problem:

  "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience. "during the synchronization process

  http://BTSC.webapps.BlackBerry.com/BTSC/dynamickc.do?externalId=KB10340&sliceId=&command=show&forward=nonthreadedKC&kcId=KB10340

  You can also view the article mentioned below for more information:

   

  BlackBerry Desktop Software issues fixed in this release

  http://docs.BlackBerry.com/en/Admin/deliverables/20936/BlackBerry_Desktop_Software_Fixed_904527_11.jsp

  Let us know if that helps.