Office Jet 7612: Scan of the computer does not work after you win 10 improvement

One of my clients has an officejet 7612 and has improved to win 10 to win 8 and lost the "Scan to PC" features themselves the printer he used for years to create his PDF files.

Print and scan drivers seem to work to scan and print from the computer to the printer, but the printer software that was authorized to create PDF and JPEG of the scanner and send them to the computer doesn't seem to work.

Is there any solution for this?

Y at - it another way easy to make PDF files or is this feature lost with the upgrade?

Shane Valcich

Hello

Thank you for using the HP forum.

You can download and install the software COMPLETE features of HP printing for your operating system:

http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7610-wide-format-e-all-in-one-series/5153788/model/6879040#Z7_3054ICK0K8UDA0AQC11TA930O2

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

How to scan to computer

To scan from printer to computer, you need to install the printing software full of features first.
Once you have installed the software,

1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

Hope that helps.

Tags: HP Printers

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