Office jet Pro 8620: documents MultiPage, automatic two-sided scanning, an automatic document feeder to 50 pages.

Similar Questions

• HP Office Jet Pro 8610: Document Feeder problems

  Today when you try to scan from Adobe Acrobat, the charger does not work.  It does not work when you scan directly from the printer control panel.  I ran HPSSdr, but that did not fix the problem.  The connection to the priter is wi - fi.

  Please provide detailed information @Doug34.

  I have provided a document to have problems scanning by using the Adobe software that can help.

  • Problems scanning scan using Acrobat.

  You can also try using a different, just user account if the user account is damaged.

  I suggest you uninstall the Adobe program and then reinstall it to see if the problem persists. If you still have the same problem, you need to contact Adobe technical support.

  Let me know how make you out. Thank you!

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!

• Office jet pro 8620: should I disable the printer without cartridge installed?

  I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

  Thank you. I guess I'll have to keep on like this for a week then. Too bad.

• Office Jet Pro 8620: Office Jet Pro 8620 offline

  Printer goes offline that every time computer is turned off.  Was able to get online by power off and restart the printer.  Now, nothing works to get back online.  Internet service provider recently made some changes to my router.  When I run the wireless network Test results and the network of the printer Configuration Page, everything looks ok.

  Hey @jrinop,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing of 10 Windows PC to your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. In your search type in printers bar and open devices and printers.
  2. Right-click on any icon of your printer listed.
  3. Click on remove the instrument.
  4. Repeat for any other icon of your printer listed.
  5. Click Add printer, and follow the prompts to add a new queue for your PC.

  Please let me know if you are able to print after doing the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office jet pro 8620: office jet pro 8620 very slow to print

  what I can do to solve this problem, very slow printing: my printer has taken 1/2 hour to print 6 pages, only bought a few weeks ago.  I can't find a solution. I will try the solution on the post of Shawn D, b (ie the replacement driver), but nothing is selected on the page of time. therefore impossible to remove until I know what to delete!. can anyone help.

  Robyn

  Robyn

  Hi @ratts,

  I see that your HP Officejet Pro 8620 is very slow printing on Windows 8.1. I'm happy to help you!

  A few questions for you, if you don't mind:

  • How is the printer connected? Wireless, Ethernet or USB?
  • The same speed occurs when you print a test page? Video: printing a Test page with the all-in-one HP Officejet Pro 8630. (The same steps apply to your HP Officejet Pro 8620).
  • The same speed occurs when doing a copy? Copy the text or mixed Documents.

  In the meantime, please see this post, Re: HP 8620 seems slow printing, by my colleague @Rainbow7000.

  Hope this helps, and hope to hear from you soon!

• Office jet Pro 8620: Office jet 8620 prints more wifi

  Hello!

  My printer was in a wifi network and worked flawlessly for 8 months.

  Now, it is invisible to all the computer connected to the same wifi network.

  I already entered the service menu and I have already made one: partial and semi full reset.

  [content removed]

  I need a FULL / HARD reset! As in the conditions of the factory restore!

  How can I do?

  The printer can use wifi network! No Ethernet cable or usb!

  Thank you very much!

  Hey @Pm2r,

  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with printer e-all-in-one Officejet 8620 communicates is not with your PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now, on the printer, click on the wireless icon that looks like a radio tower.

  • If you see a line indicating the status: not connected, the printer is not connected to your wireless network. Click speed, wireless and Wireless Setup Wizard to connect the printer to your network.
  • If the IP address starts with 169, the printer is not getting a valid IP address of the router. Contact which provided you your router to determine why the router is not getting an IP address valid.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168 or 10, the printer is properly connected to a network. Please see below.
  • If the IP address of the printer begins with any other number, the network is maintained. Contact one that keeps your support network.

  At this point, you should be able to print wireless. If you still can not, on any device that prints the PC enter the IP address of the printer in an address bar. If you are able to access embedded web page the printer, please let me know.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office Jet Pro 8620

  I got a 8600, where everything I scanned is entered in an analysis in my documents file, now with the 8620, all scanned documents go directly into my documents, how do I configure so that scanned documents go straight into a digitized documents folder?  I could not find or understand anything in the help guide.

  Thanks for any input.

  Hello

  When you click on "scan a Photo Document or", click "Advanced settings". You can see a lot of options in the tab "Destination." You can change to any place in "save the location.

  Kind regards.

• 8620: could not start scan to HP Office Jet Pro 8620 since the upgrade to Windows 10

  I've updated to Windows Home 64 bit 10.

  I can scan if it is started from the PC to the HP printer Assistant.

  But impossible to start a scan of the front of the printer 8620.

  It times out and gives errors

  "The analysis has failed in one or more of the following problems

  -connection to the computer is lost

  -L' scanning on the computer application is currently in use

  -Application OCR is not installed on the computer

  See the computer for details screen'

  Nothing is displayed on the computer screen.

  How to do a scan to work on the printer without initiating the PC?

  this to go to JohnGPB solved my problem

  22/08/2015-12:18

  Hey there,

  One thing before you start, this solution won't work for (its of course HP) inkjet printers
  Try the next step, I believe that this will help you overcome the problem.
  1. start by dissconnecting the USB cable. (If its connecetd wireleslly, go to the next step)
  2 remove the printer driver of "devices and printer" which is located in Control Panel.
  3. download the complete solution for your printer.
  4. extract the contents of the file. (Using winrar or any other method, you know)
  5 open the "Utils" folder and choose in the "x 64"(ou le «x32"encas vous utilisez ce type de système) subfolder, you should be able to locate a file called 'RemovePreInstalledDrivers' > once you open this file black screen opens, wait for it to close, then move to the next step.". "
  6. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  7. after rebooting, the head in the drive Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupL uncher (or DeviceSetupLuncher if his wirellesly connected) and double click it.
  8 follow the steps for you and connect the USB cable when you are invited to (if the wireless sound just choose the wireless option)

  Who should add the scanner to your imaging devices.
  Best Of luck ~

   

• Office jet Pro 8620: Officejet Pro 8620 HP software required for the Scan of the computer could not be located on this computer

  
  

  Ah, the good panel: Tou has chek ANYWHERE...
  
  

• Office jet pro 8620: setting up scan to email on mac

  I was always able to scan from my printer to my email until the yeaterday when I received an error message that email and pin code do not match. I don't know how to reset as the technician must have put up when he helped me install the printer.

  Hi @lisaschatz,

  Thank you for joining the Forums of HP Support!

• HP Office Jet Pro 8620: IMAC loses the connection to the printer

  Computer do not print and seems to lose the connection to the printer. I deleted all printers and made a new connection to the printer. Printer address 192.168.0.14.  IMAC later loses the connection to the printer again. I look at address on printer and now is 192.168.0.15. Its done this several times. So why the printer continue to change its address? Is it possible to put it permanently?

  Think I fixed it now. Problem was that I also had to set the Configuration of DNS address. Of course although computer knew the address of the printer, he could not find the server (i.e. the router) don't understand everything, but seems to work now.

  Went to the printer the webserver integrated with my Web browser. On the network, wireless 802.11, IPv4 configuration tab, I already had the manual IP, the subnet mask and the default gateway. I need to go to the next Section under the DNS Configuration, select "Manual DNS Server", then fill in the news for "Manual preferred DNS server".

  AllOf the above address were extracted from the information sheet, you can print directly from the front panel of the printer. My son who is more Apple savy than I am, said that he did not understand why I had to put an IP address manual for printer even when that she would have remained the same.  I don't either, but just know whenever IMAC my wife lost the connection to the printer IP address had changed.  My router is built with the Modem cable provided by the company. It is perhaps part of the problem.

  So no, it seems to be fixed number. So if you set a manual IP address, make sure that you also specify a "preferred DNS server"

  Thanks for your help

• OfficeJet Pro 8620: Mac + Office Jet Pro 8620 real cartridge awards issue (yet?)

  Hi people

  I'm having the same rewards problem as I've found reported by others on older versions of the software (OS and printing).

  Just dropped in 2 new trucks today and got the reward are popping up, but when I click on claim I get an "error retrieving device information. I tried in the HP utility and if I select the device information, I get the info from back, but then selecting the award event in the Message Center I get the same error!

  

  Any help would be appreciated

  Thank you

  Paul

  Hey @paulbarker,

  I understand that you have some problems with the redemption of your rewards for the rewards program from HP. You can contact the Support of HP awards by clicking here and completing the form.

  I hope this allows you to redeem your rewards and hope you have a wonderful evening!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP Office Jet Pro 8620: is it possible to calculate the consumption of paper on my HP Office Jet Pro 8620 new?

  I would like to calculate our consumption of paper on this new printer.  Is there an easy way to do it?

  Page of the printer of the built-in webserver (EWS) will inform you on the printed pages.  To access the EWS simply put the IP address of the printer in your browser.  Select the Tools tab and click on the 'use' on the left side.

• Office Jet Pro 8600: all-in-one Officejet Pro 8600

  Hello

  My Office Jet Pro 8600 all = 0n - one did a terible grinding noice when pulling back a page for double-sided copying. Do I nbeed something oil?

  Thank you

  Greg

  Hi @Valdavidian,

  Welcome to the HP Forums!

  I noticed that your HP Officejet pro 8600 deploys a creaking, after the attempt to copy double-sided. I'm happy to discuss this issue for you!

  "Try rolls of cleaning and the Firmware update by following the steps described in this guide, a ' paper ' or 'Pick motor stalled" Message appears and the printer is not Pick Up or animal....

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this helps and have a nice day!