Office Jet Pro 8620: Office Jet Pro 8620 offline

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• Office Jet 8620: Networked 8620 Pro always 'offline' in Windows 10

  My Office Jet Pro 8620 is still retained as 'offline' Windows 10, even if my printer Hp Assistant still connect to it fine.  The printer is on a network via ethernet cable and is always available via the internet printing as well.

  I finally gave up using the HP driver for device Pro 8620 and 8620 name and started using HP ePrint as my printer driver default, which seems to have solved the problem for now.

  I checked the version of my driver 8620 and HP reports it as current.  Is there a newer driver coming that will address this problem or, Alternatively, is there a generic Windows driver that I can use which will correctly yield the printer to be online?

  Thank you.

  Hello

  Thank you for using the forum.

  You can try creating a TCP/IP port?

  Creating a TCP IP port

  1. Print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. On your PC, go to control panel configuration, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Type the IP address for the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Thank you.

• Acrobat Connect Pro is offline - please advise when it will be back online

  Acrobat Connect Pro is offline - please advise when it will be back online

  The system state is always available here: http://status.adobe.com/

• Office Jet Pro 8500 offline will not be printed

  Help, please! I can't get my Officejet Pro 8500 Wireless print. I had this printer since early September and did not it works wireless on my laptop with the exception by using the USB configuration.

  I have a Dell laptop that I had problems at the beginning to recognize the printer, but it does now. But when I go to print, I get an error message that the printer is 'offline' and I get another error message "failure of the document to print. I made sure that the printer is online via the Control Panel, printers etc. sequence. I turned off the printer and unplug the router, too which is a Linksys WRT350N Wireless N. But in vain. I have desktop Dell that is wired through the router works fine, just like two other laptops wireless HP and a Sony Vaio that print wireless. The last two under Vista, so that the Dell laptop in question runs XP Professional and the Dell XP desktop computer. I have the same problem with a HP C4500 wireless that works very well with all the computers in my house except the Dell laptop. Any help is appreciated.

  Sincerely,

  DeeDubb

  Yes, it's your problem.  VPN will not allow an accessory device network, including printers, while VPN is active.

• 2542 HP Office Jet: printer says offline, unable to print

  Printer ran out of ink. Buy more and installed. Print the required documents. The next day went to my work online, tried to print my documents. Nothing happens. Went to work stations, said the printer offline. My son, who is a guy of student and tech University has reinstalled, updated, etc. that still does not work. What's wrong? Can anyone help?

  Hello @LouMar,

  Thank you for visiting the Forums from the HP Support! I understand your HP Deskjet 2542 shows offline and you cannot print. I see that you have uninstalled and reinstalled the drivers without success. Looks like you may need to rerun Setup wireless. Please follow the steps listed below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software DJ 2542 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software DJ 2542 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

  5. now go ahead and download the software and drivers for your DJ 2542, please select the USB to wireless conversion (DO NOT connect USB until the software prompts you to):

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-2540-all-in-one-printer-series/5295960/model/5385253#Z7_3054ICK0KGTE30AQO5O3KA30R1

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• VMware View - Virtual Office registry key based offline IP address of the client?

  Hi VMware Experts-

  I try on VMware View 5, but I'm stumped. Our basic used by the personnel application is accessible via Citrix ICA. I want to start the Citrix ICA application inside the view. This application is one that rent us the 3rd party (several States away) and the method used to connect to it is not editable. The application launches successfully, but a problem.

  When we launch the Citrix ICA connection a registry key is read from the local computer (in my test, it is the virtual office). It is a key, we added that contains the IP address of the machine. The IP address of the key is used by the application accessed through Citrix ICA to assign the user to a number of specific printers.
  
  My question is: after user authentication, how can I have the Desktop read view IP local of the customer who connects, then put this IP address as the registry key in the virtual office? This should happen during each connection, because users are not in the same job every day. I use Windows 7 Pro 64 bits for virtual offices.

  Thank you!

  The customer who connects IP are located under the key of HKU\Volatile environment.    You can use this to fill in everything you need.

• Old Macbook Pro is offline for a year

  I have my old Macbook Pro that has been offline for about a year. Because he got a new and because I was sent, and then I thought I lost my charger. I found my charger and got it running, but all the keys Apple are outdated and I can connect to the app store to update.

  It sets obtained. I had to update the date and time. I unchecked all date and time automatically and then re-checked. Which it then automatically updated.

• How can I disable adobe Acrobat pro DC offline

  I have some computers that are offline and do not have an internet connection. I had installed Adobe DC on them and follow the procedures to activate offline by using the procedure in the code any response. Horrible process by the way. Recently, two of them crashed and I reinstalled everything but when I try to activate Adobe DC pro using the procedure offline. The site says that this license has reached its limits. Documentation, you have only just talk adobe program. Well it does work for me. How can I disable these licenses to be reused on the same machines. No activation process capture machine information showing that its going to come on the same machine and not on another? Thanks for your help.

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

• Trajan Pro for offline use

  One knows if it is possible to buy whole Trajan Pro for use in offline mode?

  Trajan Pro is available at MyFonts, and the latest version of Trajan Pro 3 is available at Fontspring.

• New Skype for Windows Office, everyone is in offline mode.

  Even the Echo / Sound Test Service is offline, so with this version of Skype, I can't communicate with someone able to see if it works.

  When I installed the Skype for Windows desktop (which forced me to do today), Skype said that 'Skype Home' is not available. Related to everyone is offline? I need Skype home?

  Is your login on Skype online status? The status icon next to your name should be green with a white check mark inside.

• OfficeJet Pro 6970: HP OfficeJet Pro 6970 offline after 1 day - will not print

  Buy HP OfficeJet teacher last Sunday - put in place the tablecloth as a whistle on my HP Desktop (wired). After a mystery visit to find the WPS PIN code, I had a HP laptop (wireless) installation. looking for a good...

  So my wired computer now impossible to print - it goes through the router. But the laptop is still the impression - so it's printing directly to the printer, and not through the router?

  I had a Canon 2 printerd that (I thought) sucked into the sky high with the radio, but maybe it's the router.

  However, several telephones are connected wirelessly, several other devices work correctly. It is a fairly new router from Verizon.

  

  Welcome to the community of HP @WilliamPeck

  I stumbled upon your post on the issue of the printer offline and wanted to answer to help with my suggestions. Please see the guide below to resolve this issue. The printer must be brought back online later.

  Before you try the link, make sure that you tried to restart the computer and run the print and Scan of the doctor.

  • Printer is offline (Windows)

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• OfficeJet Pro 8610: printer officejet pro 8610 offline

  I've only had the printer for about a week. After a print job and will return later to print, I get the message "printer is off-line" even if it is turned on and connected to my wireless network.

  I thought about it. My old printer, which is directed to the heap of rubbish, was still LURKING in the utility.

• Printer HP officejet Pro 8600 offline

  Printer is showing offline. He has worked previously. How to make it online? All tests wireless pass. IP address is correct. Troubleshooting found no problems.

  tried several times and no go!

  Download printing hp and doctor scan.  I had the same problem and it fixed it!

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!

• Office jet pro 8620: should I disable the printer without cartridge installed?

  I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

  Thank you. I guess I'll have to keep on like this for a week then. Too bad.