Office jet pro 8625: disabled my web services

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• Office Jet Pro 8625: fax a document

  Is it possible to copy a document and then fax using my Office Jet Pro 8625?

  Instructions of it please.

  Hello

  Please use the #62 user's Guide page:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5385111/manuals

  Direct link: http://h10032.www1.hp.com/ctg/Manual/c04204791.pdf

  Note: You need to connect your printer first.

  Kind regards.

• Digital control on Office Jet Pro 8625 display has become dark

  Control on HP Office Jet Pro 8625 screen became dark after I lifted the cover plates to copy a piece of paper.  No amount after pressing the reset button on the front of the unit allows.  Am able to print from the laptop connected fine.  How can I get the screen to control the light again to the top?

  Hi @our-HPand welcome to the Forums of HP!

  I understand that your display screen went dark.  I'd like to help!

  It may be a problem with the firmware, in which case we will need to be updated.  To make sure that we use the appropriate firmware update, I must first of all a little information. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  In the meantime, I recommend performing a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer. Thanks for posting on the HP Forums!

• Office Jet Pro 8625: Web update Services downloads partially, then freezes

  When I try to download an update for web services, my Office Jet 8625 downloads a part of the update then just stops downloading.  Sometimes the reports printer as little as 5% of the downloaded software, sometimes as much as 45% downloads before the download progress comes to an abrupt stop.  Or anywhere in between.  Finally, I get the error message "failed download.  Product update could not be downloaded"I tried to restart the printer and I restarted the computer (even though I think that the printer is download regardless of the computer).

  All other downloads to the computer (including video streaming bandwidth intensive) are no problem.

  Hi @Esteban001.

  Welcome to the Forums of HP's Support. I understand that your 8625 cannot download an update of the firmware. I would like to help.

  I see two ways to address this issue. It could be a bad quality of Web Services State of the connection is causing this to happen. You can find Web Services troubleshooting in this post from @E-roq. Pro tips: Troubleshooting printing and scanning to Email Issues in e-all-in-one printers.

  The other approach is to download the update of the firmware on your computer and then update the printer. You can find the update of the firmware on the same page as the drivers and software for printers. Just scroll down until you see the Firmware and click on it. Here is a link to the page of the pilot 8625.

  Let me know what try you and if you have success. If you do, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• Office jet pro 8625: ink cartridge levels

  Don't really see instructions on this printer and I wonder if there is a way to determine which cartridge is low on ink when the error message appears. I thought having the distinct colors would allow me to change only what he needed, but I can not sonthatbunkess I know that one is weak.

  This information is in the Guide of the user on the website of HP.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5385111/manuals

  Download and read the User Guide.  Page 97 has your answer.

• HP Office Jet Pro 8625: vertical lines on the HP Office jet Pro 8625 color prints

  When printing color photo, there is a thin vertical lines about an inch of distance. Ruled out interference from other devices connected to the printer via the USB port. I did copy the image on USB and put it in the USB port of the printer. The image has NO vertical lines. I have a suspicion the printer driver. Anyone with the same problem?

  Hi Rainbow,

  Thank you for your interest. I have solved the problem. It turns out that the only time where I had vertical lines wes when I was printing color photo of my computer, program Picasa or Microsoft. The disapeard question when I chose the best print quality. It is much more slow but clean! the lines have been in my opinion line breaks in the quick printing mode. Once again thank you for your interest and help. Respectuly MUFFEN

• Office Jet Pro 8600: problem of authentication on a Android phone net Office Pro 8600

  Hi my name is Jack and I get an authentication problem when setting up my Android smartphone version 5.1 Lollipop printing to Office Jet Pro 8600 with the last service Plugin from Google HP play printing store

  Hi Banhien

  After two days of frustrating trying to get my Motorola Smartphone connect and print on my HP Officejet Pro 8600, I finally saw the light. He seems to think I didn't need to change my home network (SSID) as suggested by the consumer cell phone support to overcome the problem of authentication. Thinking as the phone OS was ANDROID 5.1, it is the necessary IP to it see the printer. My problem was that I kept entering my IP Phones ANDROID for it to see the printer instead of the IP to printers for the phone to connect to the printer. Once I realized that and I replaced the printer IP in the phone, Bingo, it worked 'awesome' with the print service plugin. I want to thank you for the suggestion to use HP Eprint app that I don't know who would have functioned as if I got the IP address in the configuration without the telephone.

  Jack1121

• Office jet pro 8620: should I disable the printer without cartridge installed?

  I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

  Thank you. I guess I'll have to keep on like this for a week then. Too bad.

• Office Jet Pro 6830: disappointed customer!

  I just bought the Office Jet Pro 6830 to replace an old one that died. I find now that I can't install it on my Mac Pro Lapbook! The CD that came with the new printer had no program installation. He wants only to go online to install the printer.
  I only use my printer to print files from my laptop as I HAVE NO INTERNET CONNECTION IN MY HOME! I tried to go to a WiFi with my laptop to download the installation, but get a 503? Tell an error message that I am not allowed to use the page.
  I am 66 years old and disabled in order to take the printer elsewhere to install is out of the question. Furthermore, I live in the Bush with the city the more close 16 miles away!
  Now, I'm sorry, I bought what I thought, it was a great replacement for my old Office Jet Pro. I will seek for a company that provides the installation CD WITH the printer!

  Hi @Madoldlady,

  You must update the 10.6 to 10.7 to use this printer.

  The printer works on the MacBook Pro 10.7. The CD should install the drivers on the Mac 10.7.

  If not, then I suggest you get the drivers of someone else who is on the internet and save it on a drive flash and then you can install the drivers on your computer from the flash drive.

  I hope this helps. Thank you.

• HP Office Jet Pro 251 DW: placement of envelope

  Hello

  HP Office Jet Pro 251DW
  Microsoft Word 2007
  The model of envelope in the status bar displays the envelope centered, face down with the flap to the left.
  Is the default value of the envelope word 2007 - envelope tab > Options > print options are face down with flap on the right in the status bar.
  That worked fine until recently. I can only put an envelope in the tray this printer-centric.
  If I choose face up or face down in the print options, printing is always on the side of Rabat. The envelope always passes through the duplex unit.
  With the face down it shouldn't go through the duplexer. The only way I can print properly on the face is charged to the surface of the envelope with the flap to the right.
  I would like to come back as it was of the operation - face down from Rabat to the left as shown on the template. Any ideas?
  Frank C

  Hello

  I worked with HP Support for the Office Jet Pro 251DW. (1 800 334 5144)
  We walked in a shared session and after many expeiments, we concluded that there
  to disable the duplex in word before printing the envelope. Then the envelope could be loaded as
  prescribed by the model of Lac to paper. It is face down with the flap to the left.
  Missing this step the envelope goes through the filter of referral and prints on the side of Rabat.
  Word > Office button > print > properties > print on both sides > no > OK > close printing diagloge
  Don't say OK to print because it will print until the envelope is ready.
  Now choose mailing and envelopes. Enter the address and print them. Do not forget to return the duplex setting before
  a normal print job.
  Either way, you can manage addresses envelope and letter with Grahm mayors insert address.
  http://www.gmayor.com/InsertAddress.htm

  Frank C

• Office Jet Pro 8600 more: cannot download software on computer

  Hello. I downloaded the software for this printer (HP Office jet Pro 8600 Plus) to my computer using a disk and had no problems. Now the printer has stopped working, and no matter what I did it would not return to work. So they told me to uninstall the program and restart. However I can't find the disc so have tried to do this even though the website upload support. However, it allows me to do so, he used actually even open the Web page, I need to download. What's not? Will I go and order a new drive at HP for this printer. Thank you

  Hello

  Download and install the software by following the link below:

  http://ftp.HP.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe

  Kind regards.

  Shlomi

• Office Jet Pro L7580, Windows 7 64-bit Installer

  I have a Dell Studio Desktop, which I updated to Windows 7 32-bit to Windows 7 64 bit. Now, I'm trying to reinstall the drivers for my Office Jet Pro L7580. The Office Jet and the Dell Studio are on a cable network.

  I tried to use the HP printer install Windows Wizard, but whenever I use it, I get the message "the wizard has detected a problem with the software driver for the selected printer. If I continue I then I get a message "the system cannot find the file specified" or a message indicating that an error has been detected and the system must be closed. Once, I don't have the progress bar, but it did not move past the first step.

  Before performing the installation, I disabled the TSRs terminate and stay, erased from records and trust temporary and disabled my McaFee firewall. Just as it had all but recommended no advantage.

  I also tried to use the utilities to remove the driver, two of them, but this made no difference either.  The documentation says that the driver removal utilities will run at 4 levels. I do not know how, because it doesn't seem to be an exe file. However, when I run the batch file "Uninstall" Windows, it seems to work at level 2 and ask as I restart the system. Deleting driver utilitiesboth I raced my attached printer and not connected to the network.

  I guess the message "The wizard has detected a problem with the driver software" must disappear before I can get a positive result. I guess also that this message is displayed because there is some residual remaining Windows 7 32-bit software that utilities to uninstall Windows not delete because they are not executed correctly.

  Any suggestion would be appreciated.

  Having investigated a bit more, there are a couple of logs who recommend using Revo and CCleaner to remove songs flying over a previous installation. I've loaded and executed these two and Revo has found a large number of entries that I deleted.

  I then ran the wizard again and after a lapse of acertain time and a recommendation to turn my anti virus software I know succeeded. I will think long and hard before repeating this procedure.

• HP Office Jet Pro 8600 series vacuum software disk

  HP Officejet Pro 8600 print/fax/scan/copy/web; Model: SNPRC-1101-01; FPU: CM749-64001; S/N: [redacted].

  I use the operating system is Windows 7 on an AMD FX (tm) - 6100 Six Core CPU 3.3 GHz, 8 GB RAM, 64-bit operating system.

  I've not seen this topic. I searched on the site of HP.

  Description of the problem:

  Just bought a HP Office Jet Pro 8600 printer. Time to install the software, but I had a Virgin software disk. What software should I download: drivers of course... what else?

  Hello, welcome to the forums!

  I saw your post about requiring the software and the driver for your Windows 7 system and your Officejet 8600. If you use the printer HP install wizard for Windows, which will search for the drivers and the software you need and will run the installation for you. You will not need all a disc.

  I hope that helps! Response please that if you have problems, I will gladly help you!

• HP Office Jet Pro 8100 - the deactivation of the wireless network

  I have a HP Office Jet Pro 8100 with wireless network.  Is there a way to turn wireless off?  I need to use an internal network, but can not use wireless.

  HI - just press the button wireless (lower right) on the display panel and it will switch the functionality of wireless enabled or disabled.

  Hope that helps.

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!