Office jet pro 8740: Office jet pro 8740

On the interface of the printer there is a connect button at the top right of the screen, which asks the PIN # but I've never seen anything like that during installation to configure this feature. And when I tried to enter a few numbers I just made, they will not. There must be some default PIN numbers that it will take, I hope, can anyone help? Y at - it a reset or what?

Hi @manny555,

Please become a member of the HP's Support Forums. I understand that you have a problem with IT sign in button at the top right. I would like to help you to solve this problem today.

When the software is installed, it gives two option home or business user.   If you have not read the option, he could invoke as a business and asking to enter a PIN. The sign is so computer is the only one who can make changes.

The home user doesn't have it.  You have a choice as a home user, do not press the button or call technical support to HP for help to remove the installer.

Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: HP Printers

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