Office Jet Pro 8740: product is no longer supported?

No matter what I do my printer will not use tray 2. I have the latest version of the driver, under the utility's watch there two trays, tray 2 as the tray by default, but it prints always always always only from Tray 1.  But more frustrating is I bought this new Office Depot in less than 3 weeks and when I try to contact the HP support said that they 'no longer support this device. I got it for 5 days and it has not bought as part of 'release '. How can HP is no longer support it?

This product is under support. HP sells the product online.

Register your product on the HP site and use the following link to check its warranty.

http://h20564.www2.HP.com/hpsc/WC/public/home

or

http://support.HP.com/us-en/checkwarranty

When products are purchased online on sites like e - bay, there is a confusion regarding the warranty, as the seller may have purchased the product from HP much until she sold it, and they are not authorized dealers. Therefore, the warranty starts from the date it was sold to them. If you bought as new on Amazon at an official retailer HP, then you should not have any problem with guarantee.

Tags: HP Printers

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