Office Jet Pro x576dw MFP: x576dw 0xc7140024 error code.

Menu screen touchscreen printer of my wife is insensitive and displays error code 0xc7140024.  I pulled the power several times and just let it sit.  By pushing the off button causes the printer hang close and it will not accomplish the closure.  I cleaned the tray of excess ink, back to zero each of the ink cartridges (none of them seems to be a leak) and the machine was printing fine until this code 0xc popped up.  Screen says I have to call HP.  Apparently you can do only on weekends.  Any other ideas?

Called this morning.  It is a known problem with a bad draw.  The unit is out of warranty, but they are replacement this week.  Thank you!!!  I'll forgive being transferred to the Department badly and fell twice so that pending!  Thank you!!!

Tags: HP Printers

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