Office JetPro 8500 has stopped printing and copying

This printer wireless installed has been working for more than a year. Now it won't print from my computer or copy of the device.

I send a print job to it and "print now" appears in the message window, but nothing happens, no error message on the printer (printing error on the printing on the sending computer state). When I try to copy it directly from the printer, I get a message "" now"copy" in the window of the printer, but nothing past so is. Printer window messages remain until I have Cancel.

I installed the latest HP Web site driver package.

It seems that the printer has become hung up, most likely in the internal software.

I would like to reset this printer:
* Unplug the power from the back of the printer while the power is on
Disconnect the other end of the power cord from the wall jack directly
* Wait 30 seconds - 1 minute
* Plug the unit back to

Let me know if this becomes the unit upwards and will.

Tags: HP Printers

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