Office Pro 8610: printing color disabled by administrator

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• HP OFFICE JET PRO 8610: printing problem HP OFFICE JET PRO 8610

  I have a problem with HP officejet Pro 8610 print, it prints very slow and then it stop in the middle and then print again after 3-5 seconds, it is very time consuming. I've known this for 2 weeks and this printer is brand new as 2 weeks of age. I tried to reinstall it 3 x already. I use a wireless connection to the printer, but even if you use a usb cable I still encounter this problem. Please help me with this printer.

  Hey @FICONT,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with your PC of Windows 8.1 slow printing to your Officejet Pro 8610 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, please let me know if you still have problems slow printing.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE

• HP OfficeJet Pro 8610: Print spooler list 0 documents pending after you have sent the print job - isolated

  Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.

  The other two computers cannot print documents from any product of MS Office, but they can print the following file types:

  .jpg
  .PNG
  .gif
  . TIF
  txt.
  .PDF

  The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.

  Two computers, problems are running Windows 7 Pro 64 bit.

  I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.

  I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.

  Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.

  Hello @tshimkus!

  Thanks for posting on the HP Forums!

  I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having.   Please follow this link for Officejet Pro 8610 do not print documents from MS Word.  In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.

  I hope that this provides a resolution for you also!

  Let me know how it goes!

• OfficeJet Pro 8610: printer hacked?

  I have an Office jet pro 8610 connected via wifi. Last night around 1-02:00, I got 2 impression of leaves (they were identical) who says congratulations your printer is not set to print via the e-mail address. And he showed the email address. (I created this when I bought the machine a few years ago first).
  
  Then today he printed the configuration of the entire network, (full 3 pages) with another one that simply says:
  
  "Hi HP"
  
  Http://jwhydc.com/Paris.php?huge=y1fpz4xgt9g3b0rby
  
  "Sincerely yours".
  
  I haven't visited this link - so no idea what it is.
  But I wonder how it is possible?

  Hi @Kajika

  Welcome to the Forums of HP's Support. I understand that your printer produces pages at random. I would like to help.

  I never heard talk of a printer be pirated, but I've heard about people abusing someones direct address or wireless connection ePrint and then print.

  This link will help you understand all direct wireless and how to check if it lights and weather or not it has a password. If it isn't then people could connect to your printer with a mobile device and print. Wireless printing Center.

  So direct wireless is turned off, you can reset Internet Services and get a new address ePrint. This document will help with resetting of Web Services. HP printers enabled by Web - how to stop it or manage demand for platelets.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet Pro 8610: printer does not appear in the list

  After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers.  I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).

  Help!

  Thank you!

  Hi@millermom,

  Thank you for the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  The printer is not detected after Windows update. Is this fair?

  I would definitely help.

  First, uninstall the old drivers installed in your PC by following the steps below.

  • Right click on "Start" and select "programs and features".
  • Find the option that the printer name and then click "Uninstall" on the top of the window.

  Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.

  http://ftp.HP.com/pub/softlib/software12/COL51184/bi-124093-4/OJ8610_198.exe

  I hope this helps. Let me know to learn more

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
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• OfficeJet pro 8610: print labels avery

  just started using my officejet pro 8610.  love it but I can't seem to aline sheets of labels when I print multiples.  When I print 3 copies it will make good on the 2 / 3. I have the tray loaded with about 50 sheets of paper of reg and then ask my sheets of labels above.  Have I not it overloaded or what.

  Hello pauldc,

  Welcome to the HP Forums.

  I see that you experience a problem when you attempt to print more than 3 pages of paper for labels at the same time.

  You said that you have plain paper in the status bar, as well as the label paper.  Please delete.  Use just the label paper when you print labels.  It would be the same scenario that you were printing photos and using photo paper.  Remove all of the regular paper.

  If you still have questions or if you have any other questions, feel free to write me again.

  See you soon,.

• All-in-one HP Office Pro 8610: black vertical line on the scans

  I have a black vertical line down my scans and copies that are feeding by automatic feeding (8610 Office Pro HP all in one)

  As I read a few issues on the forum, I could solve this problem by opening the top loader and wipe the glass with a "lens Wipe" wipe Strip

• HP Officejet Pro 8610: print size

  HI, I have the HP Officejet Pro 8610, I downloaded the HP all in one application.

  I can print the pictures very well, but no matter what size option, I selected (4 x 6, 3 x 5 ets) - still, it prints a picture 8 x 10 - can someone help or give me the sense that the impression of small photos?

  Thank you

  Lori

  Hey @kardon1,

  Welcome to the HP Support Forums!

  I understand that you have some problems with small photo printing from the application of all-in-one remote control for your Officejet Pro 8610 e-all-in-one printer. I can help with that.

  What is happening is the size option you are using is select the paper size in the printer, not the size of the photo. If you want to print photos of 3 X 5 or 4 X 6 then you will need to reduce the size of the image before you load the all-in-One Remote App or load 3 X 5 or 4 X 6 photo paper in the printer. A final alternative is to print from a Windows PC or a Mac instead, that would give you much more control over how pages are printed.

  Please let me know if this helps you with your printing. If this answers your question or solves your question then click on accept solution and if you appreciate my help then please click the thumbs up icon. You will find the two below my post. If not, have a great day!

• OfficeJet Pro 8610: Printer restarts after installing wireless through the control panel of

  I am the first time in this forum. Yesterday, I set up my new printer OfficeJet Pro 8610. With ethernet connection, it works fine. "When I set up the Wi - Fi connection, the printer in a few seconds said: printer eror, and on the printer" and restarts. Can you please help me solve this problem? I bought this printer for wireless operations during the first!

  On my wireless works several laptops, mobile phones,... etc.

  I have updated the printer with the new firmware, too.

  Thanks for quick help!

  Sveťo

  Hello

  Thank you for your response. As I talk with the support center to our country of Slovakia, the problem is on the router on the side of the internet provider. After the update of the firmware on the router, the problem of many was indicated by connections wirelessly with HP network printers. Provider is UPC Slovakia, UBEE router. I give the floor with their support, they will make the new version of the software. Thanks again for the good help from HP support!

  Sveto

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• OfficeJet Pro 8610: Printing on HP Officejet Pro 8610 doesn't give any form printing

  Hello

  I'm trying to help a client to their printing problems.

  They have a Windows Server 2008 R2 Foundation install, they are trying to print from. The printer appears to have been installed properly and had been using the steps described in this article: http://support.hp.com/us-en/document/c03351547

  The issue, is that even when to print a test page, the page of the coils in the window "See what's printing" and disappears, as if she had been sent to the printer. No page out of the printer.

  I restarted the server several times.

  I can ping the IP address of the printer, and I can also access the page via Chrome.

  The Officejet works with their computer Windows 7, which are on the same network.

  Am I missing something?

  I was able to solve this problem by following the steps described in this article: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/No-print-from-Windows-7-Desktop-and-Officejet-Pro-8610/m-p/5120498/highlight/true

• OfficeJet Pro 8610: Printing Photos

  Hello

  I have an Officejet Pro 8610 and whenever I try to print photos on photo paper, that the pictures come out running together and wet with I can do to fix this

  Hello

  The 1st thing I would check is the orientation of the paper in the printer.

  Make sure the print side on the down in the status bar (pg 25/36 in the user's guide)

  Also can I suggest to check the printing on the printer settings.

  Below, I have attached a link to the guide of the user of this printer, it should help.

  Guide to pg45 of the user (with print)

  http://h10032.www1.HP.com/CTG/manual/c04204791

  Please let me know if this was helpful.