OfficeJet 4215xi all-in-one: scanner

My officejet 4215xi all-in-one decided to stop scanning correctly.  I feed my original in the automatic document feeder (as I did for years), it is no longer pulls the documents in the leading pace the digitized the image being spread or with about 2-3 inches of white space on the leading edge. I listen to the officejet, looks like it starts scanning, but the paper don't be pulled ahead for a few seconds (where white space and text image burrs). Yesterday, I was able to scan one page at a time with a bit of success, but today I can't do and I'm now getting an error message that the scan was not successful. I hope someone can give me the steps to get this corrected.  Thank you!

Hello

I'm glad to hear that your problem is solved and everything works fine now.

The extended Scan software is the last software scan appearance fo the HP.

Good day!

Tags: HP Printers

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    -------------------------------------------------------------------------

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