OfficeJet 4620: printer keeps going offline

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• OfficeJet Pro 8630: Printer keeps going offline

  Help, please! My OfficeJet printer keeps showing that it is in offline mode.  I did a network diagnosis which tells me that everything is OK.  I changed my printer market and it is still not reconnect.  I am operating Windows 10.  I had to reinstall the printer once before and that helped for a little while but just happening.  It only frustrates me no end.  Nothing seems to help. I work as full time in Western Australia and at the time when I get home from work all contact options are closed.  Advice please would be most appreciated.

  This program allows you to completely remove the HP software.

  Use http://www.iobit.com/en/advanceduninstaller.php .  Use of the powerful scanner at the end to remove all registry entries.

  Now download and reinstall the software on the HP website.

• Printer keeps going offline

  Hello, I have a HP Office Jet Pro 8500 A910, my laptop is connected wireless.  It is the 3rd time in as many weeks that I tried to print and have discovered that my printer is "offline".  I don't remember what I did the previous time except deleted printer solutions and some other info that I found that has worked.  Can someone help me and tell me why this keeps happening and to prevent it from happening soon?  I'm always 'offline' and trying to find a solution.  Thank you.

  I thought about it with your help.  I noticed my printer to another IP address which was very similar to mine.  I still don't know why he keeps go offline, however.  Thank you to point me in the right direction.

• HP Photosmart C4780: Photosmart printer keeps going offline

  HP Photosmart C4780 randomly disconnects.  I connect the printer cable to my Macbook Air running OS X Mavericks. (It allows to print wirelessly, but I had so much trouble now 'online' I dropped and now just plug in when I need to print.) Printer will connect and print for months in a row, then all of a sudden he's going 'offline' and I can't do online. I restarted the laptop and printer but did not help.  Why he continue offline... and how I get it online? THX

  THX... printer works again.

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• My printer keeps going offline and I cannot print anything. How to stay online. It prints well to cdomputer one another. It's a wireless connection

  I have a wireless HP Photosmart D7460 printer. I can not print anything because he always tells me that it is in offline mode. I tried to turn off the PC and restart but it is still offline.  How do get to keep it online. The printer prints fine from another computer.

  Hello

  I suggest to refer to this link and follow the instructions in the link below and check, if this can help:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/network-printer-shows-offline/e8f11d82-9938-4A75-9BBF-5750731da24e

  It will be useful.

• My MG5220 printer keeps going offline

  I have a Pixma MG5220 printer and a laptop HP with Windows 8.  Continues to go the printer offline despite the fact that I have re-installed several times.  Sometimes it works for a while and sometimes it only works once or twice and then the next time I use it it is offline again.

  Hi trazerogers,

  Please ensure that the following for optimal wireless communication:

  1. the access point is located inside within 50 metres of the access point.

  2. He has no source of interference of radio waves in your neighborhood. There may be a device such as a microwave oven using the same bandwidth as the wireless station.  Take also wireless devices away from the sources of possible interference.

  In addition, the printer can be connected via a USB 'A to B' cable if necessary.  The USB port is located at the rear of the printer on the same side as the control panel.  Please click here for more information on the USB 'A to B '.

  I hope this helps!

  It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

• Re: Printer keeps going offline

  I have the same problem, any chance you can post the fix for this? I have already performed the standard reset in the menu.

  I'm only able to print once during the first installation of the printer - after that, it disconnects. I've updated the firmware to the last (M277_MFP_Series_FW_Update-20150716) - still not able to print over wireless

  Thanks for the detailed response. I tried all methods and without success.

  In the end, I added a Time Capsule of Apple AirPort router in front of the Bell Centre and it works fine now. It was the router Hub Bell where the problem arose.

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

  If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

• HP2540 keeps going offline

  Brand new [1 week] printer 2540, at startup, it goes well, [although noisy] However when not used for a while [> 1 hour] it keeps going offline, it's just across the Hall from the router and the computer, that happens every day, power light looks dull and not brilliant, I reinstalled the software I used the hp without result installation software,

  using windows 8.1 64-bit with all updates installed.

  annoying to have to keep getting up to the toggle each time, always in warranty period, might as well go back to the seller.

  John

  Thanks a lot, I'll work my way through these and report

  John

• My computer keeps going offline when I close.

  my computer keeps going offline when I close.  It's a laptop

  Chances are, this is a setting in Power Options. Click Start > Control Panel > Classic view > Power Options and then look at how the closure of the lid is managed.

  I hope this helps.

• "trying to print, printer keeps stating: offline", what does that mean

  trying to print, printer keeps stating 'offline', whatever that means

  What do you mean by body?

• HP Officejet 4620: Printer is in"error" and will not print, even though the computer says that it is "connected".

  My printer recently started telling me it was in a State of 'error' and could not print my documents.  Sometimes I could turn off the printer market and all that was trying to print would then print, if documents or Quicken checks.  Now I can't print from the computer at all, or it will print checks from Quicken even if I turn the printer power off and power on.  The HP Web site indicates that it is connected.  It is the second computer from HP Officejet 4620 of the original that I bought.  The first has a problem that has been covered by the warranty, and this one doesn't seem to be much better.

  Hi @Janilynn,

  Welcome to the HP Forums!

  I read your post and wanted to help.

  I understand that the printer does not print when the computer shows that it is connected.  Please run the print and scan the doctor.

  I would like to know if it solved the problem or gives you an error message.

  If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

  Kind regards

• printer always goes offline

  I have a printer HP Photosmart C309A series (HPOA6324), which is regularly offline when I try to use it. I connected via a wireless network at two HP computers, both running Windows 7, 64 bit OS. I have the printer should still be available, but he's always going offline without telling me she. To get online I usually have to restore my wireless connection or restart my desktop computer.

  Hi Lydia,.

  Thanks for the reply!

  Because the printer seems to have a solid connection, I wonder if it is just a problem with the driver, especially since you mentioned these automatic updates. I suggest that go you into your devices and printers, remove the Photosmart C309a and then re-run the software (you can download it from here) to get the driver reinstalled.

  I would like to know how it goes for you!

• HP officejet 4620 printing problem

  I use a HP Officejet 4620. The software is installed on a PC using Vista. I can print to it from my Ipad, but not one of my desktops. Help, please!

  Hey accents.

  I see that you have an impression of question from your Vista PC for your Officejet 4620.  How the printer is connected to the PC?  If network, then what was the last time your electric network configuration has been cycled?

  Follow these steps to reset your printer HP, your router and your computer.