OfficeJet 4630 does not scan/copy

Similar Questions

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• HP officejet: Hp officejet 4630 does not print

  I try to print a document from my computer and all I'm getting are dashes or white sheets. I've only used the pronter 4 times because I got it and 2 out of 4 times are to print or copy. There is ink in both cartridges so I don't know why, it's just Govind me white pages. I tried to clean the cartridges and to align it to see if it works, but the alignment page was not printed correctly. His lack of the printer image and most of the lines on who should be present. I know because I still had the first copy, when I did the alignment. I had this for less than a year and hardly used lrinter so I don't know why this isn't the impression that it should.

  Hello!
  Welcome to the HP community @Alewis324,

  I read your post on print quality issues you are facing with your Officejet 4630 and I wanted to answer with my suggestions for troubleshooting.

  Check out the links below and try the troubleshooting steps. If the quality does not improve, contact HP to discuss alternatives to the printer.

  1. Fixing poor print quality
  2. Printer prints a blank Page or doesn't print black or color ink

  If you have trouble, let me know and I'll do my best to help.

  Click on the thumb to below testify my help!
  Click on the 'accept as Solution' if I'm you guide to a solution!

  Best wishes

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• OfficeJet 4630 does not print on the network

  My printer print is no longer on a network connection, a USB connection. For example, when I try printer in MS Word, the menu of the printer displays "Unable connect", even though I'm perfectly connected to my printer. I've had this printer for about two months, and it has been the case for at least a month. I ran "HP print and scan doctor, and he tells me that there is a driver conflict, but whenever I reinstalled the driver and all software, he repeats the same error message. I also run the program of "troubleshooting HP Installation failure - network", but to no avail. My PC is connected to my router via an ethernet cable, and my printer is connected to my router via a wireless connection, note that I've never had this problem until recently. All reports that I printed state that there is no problem with the connection or the printer, the signal is excellent. I rebooted my router, I reinstalled, I restored default on my printer.

  Hello Adam_C,

  Welcome to the HP Forums! I understand your concerns with your Officejet 4630. I noticed that you have made some necessary troubleshooting steps, and you tried to plug a USB cord to test the connection.

  What is your operating system on your computer? Click here to read: Windows.

  Please follow these steps:

  First of all, to follow this entire document from HP on "Can't find printer" Error Message appears on the computer for a wireless network Installation. This does not include the software to uninstall/reinstall.

  If you get the same error after following all the steps in this document, please let me know.

  Also, I would like to add a port on your computer to a wireless network:

  (1) go to devices and printers on your computer
  (2) right click on your printer
  (3) select printer properties
  (4) select the ports tab at the top
  5) click on add port, select Standard TCP/IP port, and then select new port
  (6) type your IP address of your printer, click Next, and then finish
  (7) click on apply, then OK
  (8) try to print a document

  Impatience on your part.

• HP officejet 4630: HP officejet 4630 does not print

  My printer is not printing. When I try to print now come but it dose not print. I tried to print from 2 computers and same problem. Also tried turing the printer works but the problem persists.

  

  Hi @MichalP,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 4630 e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and the printer will not print even though it now says "Printing". I would like to help with that.

  You mentioned that you tried a second computer and it did the same thing. The second computer is a Mac as well?

  I would start by doing a Reset of the power on the printer. Maybe the printer is in an error state.

  

  It looks like the image that you tried to load didn't download successfully so I'm not able to see what it was.

  Please let me know if the power reset helped, or if you need further assistance. If you need to return, please indicate which operating system and uses the second computer.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 4630 does not print

  OfficeJet 4630 when the sent item to print continues to try to fax it instead of print

  Hi davlyn1,

  Looks like that the incorrect driver is the default. If you don't know how to change the default value, run the HP print and Scan doctor.

  Printing and scanning doctor diagnoses and resolves common printing, scanning and connectivity problems, including:

• HP Officejet 4630 does not connect to internet

  I have a HP Officejet 4630 using a NETGEAR router.  All my devices on the network can see the printer and print to it.  When trying to get the printer contact HP via the internet, the screen of my printer comes with connection... and he's here.  When I enter the IP of your laptop and you select Web Services, I get the message

  Web Services

  Hey Egan,

  Thank you for the update.  I appreciate it.

  I've included screenshots of the process for your 4630 Officejet set an IP address manual and manual DNS servers.   Please start by disabling IPv6. The screenshots are to set the manual ip address for IPv4.

  1. Please enter the IP address of the printer in the address bar of your browser.

     

  2. Click on the network tab.  Please click on 'Network' in the menu on the left side.

     

  3. Please click on ' network (IP) address "in the menu on the left side.

     

  4. Please click the radial button next to "Manuel IP" then click on the button 'Suggest a manual IP Address'.  IP address manual, manual subnet mask and the Default Gateway manual must complete for you.  Please click the radial "manual DNS Server."  Please enter for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for the Alternate DNS Server Manual.

     

  5. After entering the information please click 'apply '.

     

  6. You should now have a screen indicating the changes made have been updated successfully.

     

  7. You should be able to activate the web services now.

• OfficeJet 6310xi does not scan in Windows 7

  I have an Officejet 6310xi on a home network.  Works very well on all the machines, with the exception of my new spiffy office.  Windows 7 family premium, completely updated, using the latest version of the HP solution for 64 bit Win7 Center.

  At issue: scan seems to work almost perfectly, completely, as expected, completely past the preview & finish. After pressing the finish, there is a pop up window that says it saves the file, the progress bar goes 2/3 of the way across, then zone blinks away and I'm back to the solution Center window.  When I go to the target location, there is no file.

  I did all the obvious things that I have and HP help can think - uninstall / reinstall, make sure that the firewall (Norton 360) allows all programs hp, etc.   I'm not looking for the right place for the files.  At the present time, he is trying to save to my analysis, but I tried other paths of access to record in, no luck.

  Any suggestions?

  Other news-

  This computer and the printer are connected to the router by ethernet.  Other Win XP computers at home are wireless.  They work very well.  In fact, I keep a laptop old dying just so that I can scan to it (a PITA).

  The only feature that I see on the Win7 machine, other than the missing files, is that the Solution Center appears when I load a document.  It appear on other (Win XP machines).

  I realize there are problems w / Vista scan with faculties communication weakened through the well-known HP Solution Center.  I'm not aware of any known issues like this in Win7.

  Hello!

  Go to this site ftp://noscnfil:[email protected]/ then download the hpqxmlul.dll file and save it on your PC.

  After download copy the file to this location "C:\Program Files \Digital Imaging\bin" If you use windows7 32 bit but if you use windows7 64 bit then copy it to this location "C:\Program Files (x 86) \HP \Digital Imaging\bin.

  Good luck!

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet 6500 E709N: officejet 6500E709N does not scan to PDF

  My Officejet all-in-one a 6500 e709n left I scan a document in pdf format. Don't know what happened.

  Hi 1128sse,

  Please try printing HP and the Scan doctor for me!

  Please, try the steps in the following order:

  • Uninstall the software.
  • Unplug the printer USB cable. (Only if connected by USB).
  • Start the computer in minimum mode.
  • Disable all Antivirus programs.
  • Disable all firewall programs.
  • Create a new user account.
  • Reinstall using the HP printer install wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable. If connected by USB).

  Try to scan the image, after you perform these steps.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope these steps help!

• HP Officejet 4630 does not print color

  I am trying to print photos colors from my mac to my wireless printer. The computer and the printer register that there is a color ink cartridge in the printer, but it will just print colored picures. I downloaded and redownloaded the driver, y at - there a step I'm missing?

  I'm glad to hear that it is not the printer @clairej7.

  It probably has something to do with the driver, or the CUPS on the computer.

  CUPS consists of a print spooler and Scheduler, a filter system that converts the print data in a format that the printer will understand and a back-end system that sends this data to the print device. CUPS uses the IPP (Internet Printing) Protocol as a basis for the management of the work of printing and queues. - Source
  

  Whatever it is, to solve this problem, I suspect that the best approach is to reset the printing system, repair disk permissions, add the printer using the driver and try to print again.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

  Since my OS has been upgraded to Windows 8.1 the printer scanner prints (very slowly) but does not scan!

  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

  Thank you X-23, I'll ty that when I have a little more time.

  Dziadz

• does not scan the whole page, only the column

  My All-in-one HP Officejet Pro L7580 scanner does not scan the entire page.

  Regardless of where to send... Word, Mail, photos... all I get is about 3 inches of column of the entire page.

  What can I do to remedy this?

  IF the copy works perfectly. Try to open the HP Solution Center and find the settings > scan settings > scan document or scan picture settings.

  Search for advance settings or more and are looking for an option on the digitization of multiple files or just the entire page or something to that effect. The software may have missed in the analysis just a part of it. You can check the settings where you can have a preview of the scanned document and find the broken line around the scanned image, you need to move, it will scan what's inside the broken line.

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem