OfficeJet 6310xi does not scan in Windows 7

Similar Questions

• My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit.

  My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit. I can copy and print only. Thank you.

  Hello

  Is the printer connected to your PC by USB or network?

  Using the USB connection, you can scan using Windows Fax and Scan software built into your operating system.

  Scanning over a network connection unfortunately supported on Windows7 32 bit only, as you can find listed in the section about network scanning below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?&objectID=c02539136#A2

  Kind regards

  Shlomi

• my HP Officejet 6310xi does not load on the computer windows 7

  How to install a HP Officejet 6310xi to computer Acer windows 7?

  Referring to the HP support site, for your model using the full installation instructions have software, or using your HP CD.

  You install *before * connection of the printer

• psc2355p: psc2355 does not scan with Windows 7

  My printer worked fine with Windows XP for a few years. I migrated to Windows 7 and installed my printer. Prints very well. However, it analyzes any more. When you press the "Scan" button it request additional software. I can't find that anywhere on this site of HP.

  Who can help out me?

  Hello again connyveer,

  The programs you listed can stay installed on the computer. They are no trouble to the printer, but they are programs that deal with your computer.

  You will not have a scanner software due to the fact that the pilot and the full functionality of the software package is not available for this printer.

  I have a possible solution to the problem at hand.  Please click on the following link on how to scan from Windows 7 without HP for HP Multifunction printers software.

  Let me know if this information is useful or not.

  Thanks again for your time.

  See you soon,.

• MP480 printer does not - scan using windows desktop PC 7

  I had this all-in-one Canon MP480 printer for about 3 years and have never had a problem with it.  I recently got a new computer and since then, it will print, but he refuses to scan.  Guard saying 'Préparation' for 30 seconds, then stops.  Why print would work but not the scan function?  Makes no sense.

  The first thing I tried was reset by disconnecting the two plugs of the printer for a few minutes, plugged them back in and turned on.  Still wouldn't scan.

  Then I uninstalled the driver and reinstalled.  Same thing.  Will not scan but print.

  Help!  It is driving me crazy and keeps me from stuff I need to do!   Thank you, if you want.  :-)

  -Diane

  No matter what site or I installed from CD? A driver is not a driver?
  Well Yes, it is important.

  If the Canon installation cd contains software drivers for win7 you should use.

  If not, you need to install software drivers diirect the Canon site, specific to your version of win7 (32-bit or 64-bit) bit

  Link for these has been published in the first response.

  Generally, you install the software and drivers before connecting the printer, the installation will tell you when to connect.

• Printers HP officejet j145 does not install on Windows 7 Home Premium 64-bit

  On my new Sony Vaio desktop running Windows 7 Edition family premium, when I plugged my USB for my printer HP officejet j145 connection, apparently found windows update driver generic Microsoft for d-series but starting failed. The error code returned is WindowsUpdate_80070570.    When I tried to use the Add Hardware Wizard to install the printer manually, the error message says parts of the driver are missing or damaged.

  Does anyone have a solution for this?

  First, make sure that you get rid of the old driver: http://www.coribright.com/windows/Article_One.htm don't miss the step 4.

  "Then download the latest drivers from: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=64992&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20.

  Do NOT connect the printer until the software tells you to do.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet 6500 E709N: officejet 6500E709N does not scan to PDF

  My Officejet all-in-one a 6500 e709n left I scan a document in pdf format. Don't know what happened.

  Hi 1128sse,

  Please try printing HP and the Scan doctor for me!

  Please, try the steps in the following order:

  • Uninstall the software.
  • Unplug the printer USB cable. (Only if connected by USB).
  • Start the computer in minimum mode.
  • Disable all Antivirus programs.
  • Disable all firewall programs.
  • Create a new user account.
  • Reinstall using the HP printer install wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable. If connected by USB).

  Try to scan the image, after you perform these steps.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope these steps help!

• OfficeJet 4630 does not scan/copy

  My 4630 prints well but when I scan (or copy) things I get a small image with vertical lines all the way down the entire page (not just the image).  I tried connecting direct wire and wireless - I'm getting the same problem.  Ran 'fix' software with no luck.

  Thank you for your advice.

  Vince

  Hi NaplesVince,

  Thanks for providing the screenshots.

  Sorry, that did not help.

  It looks like a hardware problem with the printer or the scanner bulb.

  I recommend you call HP Tech Support to get help to see what other options are available to you.

  Contact HP worldwide.

  Thank you.

• v525W inkjet printer does not Scan on Windows 10?

  I have a surface of 3 pro with 10 windows installed and added my dell printer that will give me no longer scanning options?

  When I installed it all first I had at least an option to scan but it was only scanning one page at a time in a JPEG I uninstalled it and since I reinstalled, I have now no scan options?

  Preivously, I was able to select a PDF option in a dialog of Dell, but it all seemed to have disappeared.

  Any suggestions / solutions?

  Kincavel,

  There are 2 downloads for this printer listed in the link below. Install the package V525w Applications.

  Dell V525w printer drivers and downloads

• Printer Samsung CLX3175FW does not scan

  printer Samsung CLX3175FW is printing, but does not scan

  Windows XP home SP3

  Thank you

  ettore1

  Hello
   
  
  1. what happens when you try to scan?
  2. did you scanner worked successfully before?
  3. have you installed all necessary drivers?
   
  Make sure that you have installed all the drivers from the link below. Also check with Samsung support, if there are any faulty hardware component in the device.
  http://www.Samsung.com/us/support/owners/product/CLX-3175FW/XAA
  See also:
  Use your computer to print, scan, fax
  http://www.Microsoft.com/windowsxp/using/Setup/hwandprograms/printfaxscan.mspx
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP OfficeJet Pro 8500 A909: Hp Solution Center does not work for Windows 10 installed

  Since windows 10 my HP OfficeJet Pro 8500 A909 will not scan unless I run through the diagnostic tool and then do a test of loading scan. I used to do that through the HP Solution Center, but this doesn't seem to work. His charges and must charge bar but just Flash when you click it. I ran all online and diagnostics Windows, uninstalled and reinstalled on HP website and downloaded new drivers. It still does not work. Windows tells me that all drivers are up-to-date. Out of options.

  Hello

  Could be updated Windows 10 recently. Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
     
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• HP OfficeJet 4650: HP OfficeJet 4650 does not print web pages: print from Word etc very well. Using Firefox and Windows 7

  HP OfficeJet 4650 does not print web pages: print from Word etc very well.  Using Firefox and Windows 7

  Œuvres of chrome!  Does this mean I have to give up Firefox?

  Thank you!!!

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

  Since my OS has been upgraded to Windows 8.1 the printer scanner prints (very slowly) but does not scan!

  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

  Thank you X-23, I'll ty that when I have a little more time.

  Dziadz