Officejet 4630 error code

Last night my 4630 Officejet asked to install updates. He appeared to lock up during installation, so I unplugged the power and plugged again. Now the screen says "CODE of ERROR 0XB002740C" and will not respond.  I followed the steps of troubleshooting at http://support.hp.com/us-en/document/c00489814, but it has not cleared the error message or allowed me to print.

Any help would be appreciated!

Thank you for your response. I ended up chatting with HP support and after going through all the procedures of troubleshooting without success, HP replaced my printer free (yay for security!).  The new printer works like a champ... but I will not install updates in the future I can avoid this situation repeats itself.

Tags: HP Printers

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