Officejet 5610: color printing

I can't print in color. I can copy in color and the printer test page showed color bars. I checked the printer preferences and grayscale is not checked.

Hey there @harw75!

Thanks for posting on the HP Forums!

I should be able to provide some suggestions that can help find a resolution!  It's good to hear that the printer is able to copy or print as self-test in color!  This indicates that the printer hardware is working properly and that you are probably looking to a software problem.

The first thing I recommend is to uninstall the HP software. Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.

To uninstall the HP software, click here: uninstall the HP software

To perform a disk cleanup, click here: perform a disk cleanup

To download the HP software, click here: HP Officejet 5610 full feature software and drivers

Please post back and let me know if this worked for you!

Tags: HP Printers

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