OfficeJet 6500 and mountain lion

I installed mountain lion and now my officejet 6500 will not print, or it prints, but after an hour or two after the print job is sent.

I deleted the driver and reassembled using the apple software update, the problem persists. Any ideas out there?

Ok

Try to update the drivers by clicking on the icon Apple and then software update, restart and check any change.

If there is no change don't try to install the package below:

http://support.Apple.com/kb/DL907

If the problem persists, make sure that the USB port used is not longer than 2 m long, with direct links to a MAc and not through a hub USB or extension.

In case you have an iMac, make sure to plug the USB at the back of the Mac and not in the keyboard port which is not powered.

It will be useful,

Shlomi

Tags: HP Printers

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