OfficeJet 7612: Customer size of paper in the Photo Tray feeding

Similar Questions

• HP ENVY 7640 all-in-one: print envelopes and its telling me to load paper into the photo tray

  I am trying to print envelopes on the HP ENVY 7640 printer and it tells me to load paper into the photo tray. Have you encountered this problem and how to solve? Thank you.

  Hey @cmm3,

  Welcome to the Forums of HP Support!

  I understand that you have a problem when printing envelopes from your Windows 7 computer to your HP ENVY 7640 e-all-in-one printer. I would like to help you today with correct this print error "Photo tray". To start I have to make sure that the envelope is correctly loaded in your troubleshooting paper tray. Once you have confirmed that your envelope is loaded OK we'll take a look at the envelope to print on your computer settings. Can I please you follow the steps below.

  Step 1: Load the paper:

  To begin troubleshooting, please click here. Once the support document opens, please select the drop down list for "load envelopes. Please see the instructions on the screen to ensure that your envelope is correctly loaded in the paper tray. Once you have confirmed that your envelope is loaded correctly, proceed to the next step.

  Step 2: Check the print settings:

  Below I will provide you with instructions for printing envelopes per word. You should use a different program on your computer to print envelopes, please respond to this post with the program that you are using so I can provide specific measures.

  1. Open Word and click mail merge to top
  2. Select "envelopes" in the upper left side
  3. A page of envelopes and labels should now open. Enter your delivery and return address.
  4. Select 'Options' on the lower right
  5. Under the tab 'Options for envelopes' to ensure that your envelope is correctly selected.
  6. Select the 'Print Options' tab at the top. You must now select as appropriate feeding method for your product.
  7. Make sure that you choose the option "Face down".
  8. Also ensure that 'right-hand Rotation' is selected
  9. At the bottom of the window, select the drop-down list of pet food
  10. Make sure that the feeding method is set to main tray rather then select automatically
  11. Press 'OK' and 'Print'.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• C309a paper in the main tray

  When I try to print A4 a message somes up to say there is no paper in the photo tray. I've been using this printer for centuries and it is a new problem.

  When printing using HP creations greeting cards printing that results is in the wrong sense - that is, if I make a map of landscape it print as portrait and vice versa. It is also a new problem that I made my own cards for a while.

  I tried all the usual remedies such as the closure of the entire system and start again. My pc does not seem to apply to the printer.

  The problem has been solved now. He was made to do with the printer driver.

  I downloaded the software from the HP website after you have uninstalled my old version and now the system works OK. I'm back in business!

  Helpline thanks for your help.

  GA43

• Photosmart 6520e: print photos from the photo tray

  HP Photosmart 6520e - when I try to print photos from the tray photo here is what is happening. I empty the 8 1/2 X 11 (big) paper tray pull the photo tray properly load 4 X 6 photo paper and close the guides for focus media. Push the tray (s). When I try to print, I get the message that it is paper. EVERY TIME!

  If I load photo paper in the paper tray size, Center it with the guides and close the bins it will now display the peak (s). But it won't print from the photo tray, said always with paper. Prints only from the main paper tray. What's wrong?

  Thank you

  Hello @barnstormer37,

  I would like to help you today with the message 'in paper' that you get on your Photosmart HP 6520 e-all-in-one printer when trying to print photos from your Windows Vista computer to the photo tray. I understand that you are able to print from the main tray end, and you load properly all of your photo paper in the photo tray. At this point, it does not sound like a configuration problem on the computer. You usually have to "say" what paper tray it will be the power to the printer through your print dialog box. If the tray is always set to the main desktop tray when you want to print from the photo tray this will result in a "paper" message like your printer "think" it is supposed to print from your main tray empty. Please follow the steps below to make sure everything is set as it is supposed to be.

  For your reference I'll start providing you with the "loading paper" documentation for your product. This documentation is also useful if you decide to print envelopes as well.

  Loading paper and envelopes for HP Deskjet Ink Advantage 6520 6520 Photosmart e-All-in-One Printer Series

  Once your photo paper is loaded, I'll make you do a test print to your printer from the photo tray. Because each program is slightly different when it comes to printing, I'll start by providing you with the steps to print correctly in the Windows Photo Gallery program as it is specific to photo printing.

  1. Windows Photo Gallery by clicking the Start button
  2. Click on all programs
  3. Select Windows Photo Gallery
  4. When Windows Photo Gallery opens, choose the image you want to print
  5. On the toolbar click print, and then click print again
  6. In the print pictures dialog box, select the printer, paper size, print quality, print system, and number of copies to print.
  7. Click on the Options at the bottom right for additional print options. Ensure that the paper tray is set to the Photo tray.

  Once the adjustment options and the plateau have been confirmed as being correct, please try to print.

  Please let me know if the steps I have provided resolve your printing problem. Should receive you 'in paper' messages in another program, please let me know which program you are printing from. Good luck!

• Photosmart Premium c310 will not print from the photo tray. Market power does not work.

  HP Photosmart Premium c310 refuses to print from the photo tray.  I use an iMac.  I shot tray in and out, nothing.  I stoked market, nothing.  Whenever I try to print a photo, it pulls the main tray.  He doesn't even try to pull the photo tray.  And I select in the settings of Photo paper in the photo tray.  Oh, and I have never tried to print before photos.  This is my first time and it won't work.  Printing regular documents from the main tray works fine.   Can someone please help?

  Are you printing from iPhoto?  If so (and this may apply to other applications), you must specify the format and print size.  Make it look like this:

  

• EFax invites you to the photo tray

  After receiving an efax, the printer pushes me that I need to load paper into the photo tray.  Of course, I can't print the fax to a photo 4 x 6.  I don't see how to tell him to use the main tray.  I put the preference of bac to bac main on the printer, but that did not help.  Printer is a Photosmart 7510

  Unless they changed something, you can get them to send eFaxes in PDF format with a free account. I personally had change them the setting on the front free accounts.  You may need to ask a level 2 technician to do, but eFax can change it.  Be sure to tell them that it's a free HP account and not a trial account.  If the level 2 won't, you may need to keep going up the chain of command for eFax until you find someone who will cooperate.  You may need to call to get through level 1 agents.

• OfficeJet 7612: Custom paper selection OfficeJet 7612 size?

  I implemented a custom size (11.5 x 10.0) in Windows 7. Suite insttruction of this site on the definition of this size, I am responsible to go in displays preferences-paper/quality-advanced and set the size here in a drop size. However, the 7612 preferences-paper/quality-advanced doesn't have a paper size option in the Advanced window. My custom size does not appear in the list of paper sizes in paper/quality window. How to choose a size for a 7612 custome?

  Hello

  The HP Officejet 7612 does not support a custom paper size.

  As cosument explains, some HP printers to print on paper of custom in Windows format. Go to create custom in Windows 8, Windows 7, Mac OS X paper sizes learn more.

  For the specific model, a custom size printing is not supported under Windows you will find listed on his record in the specification of paper output section:

  

  http://support.HP.com/us-en/document/c03618348

  Kind regards

  Shlomi

• HP 7520 - cannot print custom size of the photo tray photo

  I am trying to print a photo of small 2.5 cm wide on a 4 x 6 "piece of photo paper. If I choose the "custom" paper size then I can select 4 x 6 on the right and put 4 copies of the photo on the sheet.  But when I click on print it always goes for the main paper tray and then gives me an error (I emptied the main tray because I don't want it to be used). I don't want to use a large sheet of paper.

  How can I force to take the paper from the photo bin? I tried every setting I can think. The selection of paper size automatically assumes that it is the size of the photo I want! If I choose 4 x 6 as my paper size it only allows me to print one full page. I need a tiny picture, preferably several times on one page. Without doubt, I should be able to say print the picture of this exact size and paper tray! Can anyone help please?

  I use the HP Photosmart 7520 and Windows 7. Thank you.

  SeoulGal,

  Thanks for the quick response. You have me a little confused, so I just want to clarify - initially you were trying to print on 4 X 6 paper, you then changed to 10 x 15, because the paper was not shooting from the photo tray? I assume you mean 10x15cm which is always the same size from 4 x 6 paper.

  Anyway I understand that he won't shoot the photo tray paper, you place the tray in the photo tray when selecting to print? Have a look here at how change printer settings so it pulls the correct status bar: Print the Photos saved on your computer (Windows)

  Please don't forget to take a look at the paper handling section in the printer Specifications as 2.5 photo size you are interested in is not, see here: 7520 Photosmart e-all-in-one printer printer Specifications

  I could open my Windows Live Photo Gallery and play with the settings of the picture, when I select option 4 x 6 as you, I only get the option for "picture full page. Now when I select the letter or 8x10inches I am then given more options 2-4x6s, 1-8 x 10, 9-wallets and Board contact etc.. So that leads me to believe this is a limitation of the software.

  Have you tried using another photo program to see if this allows you to get you exactly what you want? I open HP Photo Creations on my computer and did the following:

  1. click on the option of high prints

  2. navigate to multiple display prints and select display multiple impressions of grid.

  3. click on customize and print

  4. along the top, you are given the option to choose size, please make sure that the value is 4 x 6. See below

  5. now under the advance printing options, go ahead and select the following settings:

  

  6. you are also able to change the number of pictures you want per sheet, I've now fixed it 2. If you want to only 1 copy of the photo under Copies change this to 1

  7. now you can go ahead and select print (remember under the parameter to select the right printer tray)

  You are now able to print the smaller picture on paper photo 4 x 6 size the correct status bar? I look forward to hearing from you, fingers crossed

• HP Officejet want 5740: HP Envy does not print from the photo tray

  All of a sudden the printer refuses to print from the print bed.  I sat down today and photos of 4 x 6 successfully printed iPhoto.  When I went the second impression, it would only print from the paper tray.  All the settings are correct.  The window of the printer poster paper in all trays of correct size.  The printer settings are correct. I tried to restart the computer to reset, but in vain.

  Hi @KarenPM,

  I understand that you are having problems to print from the photo tray. I can help you with this.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  Here are the steps to print the photos. HP ENVY 5540, 5570 Deskjet and Officejet 5740 - print photo printers.

  If you're still having problems, it may be a damaged printer driver, try the following:

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Try another application to see if you have the same results.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• OfficeJet 5740: using the photo tray

  having the same problem as the other. Cannot get the printer to use the photo with photo tray 4 tray x 6.  But I did specify in setings to use the photo tray.  My new 5741 DID see and recognize the tray and paper but invariably printed on paper 8 x 10.  ?????  using windows 8.1 and photo gallery.

  Welcome to the HP community @fredstir,

  I read your post on your Officejet 5740 do not print to the photo thew tray and wanted to meet you with my suggestions. If you have not tried to uninstall the printer software, restart the PC and then reinstall the printer once again, try it. You can run the Installation Wizard for Windows HP printer to find and install the printer for you.

  Also see this link and try the following steps: HP ENVY, printers Officejet - display of the 'Photo Tray problem' error

  Let me know what happens when you try to print to the photo tray afterwards. Try another program to see if that makes a difference.

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope this helps you!

• Printer load the photo tray photo paper

  My HP C7280 does not load paper photo 4 x 6 from the photo tray.  The photo tray moves in direction the feeder, but fails to actually load the paper into the feeder.  Any suggestions on how to remedy this?  Thank you.

  Mike

  Hey,.

  Please take some time and look through this document to make sure that you load the paper correctly,

  http://support.HP.com/us-en/document/c01662562

  These are the instructions of Macintosh, but measures to prepare for printing of the photo are the same, but they will on Windows just would ignore the instructions.

  Have a great day. Getting back to me.

• HP 6520: printer will not printer to paper tray from the photo tray which I don't use.

  Printer won't paper tray from the photo tray which I don't use. I don't know why he did it.  Printer has never been used for photos and I used it for awhile.

  K3B

  Welcome to the Community Forum of HP.

  The following could be useful, although it can't help if the printer is actually refusing to tray assignments:

  Printing options

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Photosmart D7560 do not print envelopes-> load paper into the main tray

  My photosmart D7560 h will not print envelopes, after having moved the envelope position for printing, the message "loading the paper in the main tray is displayed.  It prints correctly the data of envelope on a sheet of paper 8.5 x 11.  The Setup is for a #10 envelope.  Envelopes are self-sealing.  I tried to crease the edge better but that did not help.  I tried a non-self seal (who had a top letterhead so I couldn't use it for this shipment) and he worked.  Is it possible to do self seal envelopes work in this printer?

  You have the flap folded inside the envelope, so that it does not stick?

• New HP Photosmart 7520 won't print from the photo tray

  EDIT: He will feed from the phototray if I print the photo in Windows Photo Viewer.  However, he still refuses to print directly from the jpg format, even if I specify explicitly in all the settings I want to print a 4 x 6 from the photo tray.

  Is this a normal behavior?

  I guess it would print correctly from other photo editing and look at software, but haven't checked that yet is not sure.

  PREVIOUS POST:

  I just got this printer and cannot print from the photo tray.  He printed from the phototray during installation and configuration, but it was the only time.  The rest of the time, when I try to print a photo, it selects only in the regular paper tray.

  Is there a magical procedure involved?  I have an operating system of Windows 7 and just installed on the HP site.  I uninstalled and reinstalled, but it still does not work.

  I load a sheet in the phototray, make sure that the correct printer is defined, select the paper size (in this case 4x6in photo sample provided with the printer paper), select HP Everyday Photo Paper, glossy paper, click on print and the printer does not take into account the phototray and prints from the regular paper tray.

  I've scoured the web and answers do not solve the problem.  It's very frustrating.  If I can't get this resolved in a day or two, I will back this printer and will try another brand.

  

  

  These settings should always print to the Photo tray.

• Photosmart 6520: A5 in the photo tray

  I have a Photosmart 6520 printer all-in-one. I would like the photo tray to print on A5 paper invoices. I can get the printer to take A5 if my paper size is set to one of the accepted sizes but it gives me a message that the paper is the right size. If I select A5 he came right back and said that I can't print in A5 from the photo tray.

  I know I'm trying something outside of the manufacturer's intentions, but thought maybe someone knew how to trick the printer actually for me.

  Thank you.

  Hello

  Unfortunately, you cannot use any media higher than 10 x 15 size when using the paper tray.

  Who have not big thing to do with the driver, but rather the firmware of the printer, the gatherers of media for the photo tray, which are not designed to take no matter what broader media and sensors of media that provide such a

  So I'm afraid you won't be able to accomplish such a, this is a limitation of the hardware itself that did not draw a bigger ratehr of sizes paper than a limitation of the print driver, so any other driver will not be able to work around this limitation.

  Shlomi