OfficeJet 8600 (911) no full scan sheet A4

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• HP Officejet 8600 more print and scan problems

  Hello

  I had my HP officejet 8600 more for 2-3 years and always had problems following and just kept reinstalling the drivers as a quick fix. I am now starting a business from home and I have no time to deal with printing and scanning the questions and, of course, my warranty has expired! My operating system is OS X version 10.9.4.

  When I scan to my computer, the printer indicates "not found computer." The status of my mac is no different than when I scanned a document a few days ago! Remove and reinstall the drivers solves this problem temporarily but I want it fixed permanently.

  In addition, when printing, sometimes a page can print immediately and at other times, it may take 5-10 minutes to print even if its status is 100% full in the print queue - even once, reinstall the drivers is a quick fix but I want a permanent solution.

  Any help to solve these problems would be greatly appreciated.

  Thank you very much...

  Hello Hello!

  I thank very you much for getting back to me! Glad to hear things are working at the moment! Please take the time to click the button of "acceptable Solution", while others may see this post and they can get a fix quickly. Also if you want to say 'Thank you' click 'Bravo '. I would really appreciate one or both of these actions because it makes things easier for the new people on the Forums to get help fast.

  Have a good!

• HP Officejet 8600 more - it can scan multiple pages on a single attachment?

  The HP Officejet 8600 more there (HP Solutions) software so that it can scan multiple pages on a single attachment running Windows 7?  Can you tell me the difference between Pro and Premium?

  Hello @Popi, with this printer, you don't have the Solution Center. Although you don't have the 8600 icon on your desktop. It is exactly the same as the Solution Center. The newer printers have an image of the printer rather than the solution Center. It's exactly the same thing.

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• OfficeJet 8600 scan to file on mac

  I have a MAC running Lion (10.7) I just bought a printer Officejet 8600 and I want to use the "SCAN to file" (directly from the Menu of printers).

  HP says that this does not work on a MAC... Is this correct? someone at - it work?

  Hello

  The computer function scanning work with Mac OS.

  Make sure to install the latest software of full functionality for your HP and not the original CD operating system that is not compatible with Lion.

  Be sure to select the Software from HP recommended during installation.

  http://FTP.HP.com/pub/softlib/software12/COL40131/MP-97865-2/OfficeJet-Pro-8600-series_v12.14.0.dmg

  Once finished the day, be sure to install any update available HP by clicking the Apple icon, then the about this Mac.

  If you reffer scanning to a function of a record network, the\ do not currently have supported by Lion because of the issue of the BONE.

  You can find more information below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3377075&prodTypeId=18972&prodSeriesId=3377075&ObjectID=c03037582

• scanning duplex hp officejet 8600

  Hello!  I was wasting a ton of time trying to figure out how to scan duplex using HP officejet 8600.  Is there a driver or software, I need?  Now when I go to my settings of the printer in the Control Panel, it only shows my printer and fax. I don't really see an option to change the settings on my scanner.  Even if I can scan.  I want to be able to use the high plateau of the loader page to scan both sides.  (I plan on my teaching books everything on a USB for easy access and sharing.)  "This is the main purpose of me to have bought this printer.)

  Help, please!

  What model 8600 Officejet do you have?  The Officejet 8600 more and Officejet 8600 Premium have ability to scan double-sided, the Officejet 8600 standard does not.  You can check from the Panel with the copy settings - most and Premium have an option to make the copies face 2:1 or 2:2 for the original and copies, the standard version has options for 1:1 and 1:2.

  If you have the Officejet 8600 Plus or Premium, what operating system are you using?  How the connected printer - USB connected LAN or wireless LAN?

• Officejet 8600 Windows 7 62 bit dell computer will not scan. HP P

  Will not scan new Officejet 8600 all-in-one.  7, 62 bit, computer operating system Dell.  A ran HP print and Scan doctor.  Upon arrival of the pilot, had me unplug the printer, then restart the computer.  Upon restart, received message "this tool could not solve the problem, even after a reboot.  Go to the HP customer care for help to solve this problem.  Function copy and printer works.  Connected by USB only.  Help, please. Thanks in advance.

  No problem.  I'm always happy to help you.  Looks like you might be on the right track with the cable.  What you are discribing it seems it's a communication problem, more of a problem with the drivers.  Make sure that you do not use a USB cable that is more than 6 feet (2 m).  Anything more than that and the loss of signal can cause problems like this.  Let me know what happens.

• HP Officejet 8600 scanning

  (1) HP Officejet 8600 more

  (2) Windows 7 Pro

  (3) an error occurred when parsing

  (4) no change in system

  Scanning flat bed or document feeder, PC says "scanner preparation", the screen on the printer now shows 'scanning' and after 30 seconds, the screnn PC has a message box indicating "year error occurred while scanning.

  I say to scan in PDF format and save in default; My Documents folder on drive C:\

  Any suggestions will be appreciated.

  Thank you

  Mike

  No problem. I'm glad your problem was resolved.

  Enjoy printing...

• Problems when scanning double-sided printer Officejet 8600 Pro Plus

  Hello everyone

  I recently bought a printer HP Officejet 8600 Pro Plus (CM750A n911g)

  I am facing difficulties when more than one original double face scanning by ADF.

  A single page works fine, but with several pages it works in about 10% of cases.

  This is what is happening.

  In normal situations, side of first page the page is parsed, page is hit, second side is scanned, new page flips and ejects the page.

  But there are times that when the first side is scanned the first page is fed into the ADF, the second page we begin to slide into the ADF, because the upper feed Dungeon rollers turning at this time here in time.

  For the moment that first page trying to flip the machine 'sees' the second page and decided to eject the first page without analyzing the second side. It begins directly to scan the first side of the second page. (image is reversed 180% because the machine "thinks" it is the second part of the first page)

  This is happening (not always, sometimes some pages are treated as it should be) up to the last page.

  Last page is always correct, since there is no next page more to disrupt the process.

  Anyone know what to do to avoid this behavior? The paper used is normal paper 80g.

  I installed the latest version of the firmware in this machine (CLP1CN1304AR)

  I'm starting to think that this could be a bug software and superior power rollers run too long.

  I've tried different settings and this happens when starting a scan of the computer, but also when starting a scan of the screen touchscreen printer.

  Thanks for any answers

  Kind regards

  Ronny

  This one is over.

  For those who might be interested, he has focused on the machine.

  Machine update itself to works and always the latest version of the firmware very well

  Good bye

• Scan/copy with HP Officejet 8600 pro problems

  I have a desktop HP all-in-one running Windows 7 (64-bit). The printer HP Officejet 8600 pro range is connected to the printer via a USB cable. Scanning/copying is all lines verticle edge edge of the paper. I ran the HP scan doctor software and it showed that everything works. Still no usable copy. Search HP site and the forum of solutions. Tried what I found. Still haven't found a solution. I would set an example of a scan, but I see no abilty to attach a copy of this message. Can someone help me solve the problem?

  The scan looks like the following image?

  

  It s probably a power outage in the lamp.

  1. try to change a different electric recessed contact.

  • 

  2. check the scanner lamp, if he shines a light "BOLD" when the printer is turned on.

  • 

  3. try to start a new search and check the operation of the scanner and how works.

  • If the problem persists, this means that the scanner lamp has a hardware failure.
  • To contact directly to Hewlett Packard to ask the repair options available:
  • Contact HP > http://www8.hp.com/us/en/contact-hp/contact.html

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• HP OfficeJet 8600 Premium: Scanning to the desktop

  Hello

  I use the HP OfficeJEt 8600 Premium and I would add three computers to the scan function, so when I scan a document, I can choose the computer I would like to than the scan-to-file.

  I would like to know how to configure the folder so that it scans a folder on the desktop, titled 'Scans' against the 'Document' default folder.

  Today, I spent a few hours playing with it, following the instructions on the forum and further research on google. I could program to scan to computer 1.

  I then changed the name of the computer, somewhere in the HP Scan Utility preferences... then on the touch screen of the printer performs, under scan > not scan to computer, NO computer has appeared.

  I would like if anyone can break it down for me. How can I program it to allow all 3 computers connected wirelessly, to receive scans to their individual workstations. ALL 3 are Mac.

  SECOND-

  I want to program this tray 1 can be white paper and tray 2, letterhead. Have not spent time on it yet, but would love if anyone knows.

  Thank you

  CASS

  Hi @cass321,

  I can certainly help you to scan to your computer and edit your destination folder. I understand that you do not want you can scan all 3 of your computers when you scan from the front panel of the printer. Please take a look on the following document, you can find frequently asked questions particularly useful: HP Officejet Pro 8600 Series printer - scanner to a computer, email, memory device, or network folder.

  What about using it the 2nd test paper for paper replacement types, please take a look on the following document, I suspect it will answer questions you might have: HP Officejet Pro 8600 e-all-in-one printer series (N911) - setting up the printer to print and copy of tray 1 and tray 2.

  Please let me know if you have any other questions. I'd be happy to offer further assistance, thank you.

• Impossible to configure a scan to network folder in OS x 10.7 Lion for officejet 8600

  The online system will not recognize my name from the network folder, when I try and set up a scan to network folder. The product is an Officejet 8600 and iMac OS x 10.7 Lion running... Any ideas?

  Hi Bill,

  Please be sure to use the IP address rathert han Hello hostname:

  Locate the IP address of the Mac (you can find it by opening system preferences > network.)

  Check the IP address in the Wi - Fi or Ethernet connection.

  That provide the printer path shared help

  \\[MACIPADDRESS]\[SHAREDFOLDER]

  (for example \\10.0.0.1\scan as example)

  Additionally, make sure that SMB sharing is enabled in the sharing settings:

  Go into System Preferences > sharing.

  Enter the parameters for file sharing.

  Click on the settings button.

  Make sure the option to share files and folders using SMB (Windows) is checked.

  Finally, check the folder appear in the shared folder column and users have write permissions assigned.

  For any other question, it may help if you can put the parameters supplied on your Mac and those who put you in the EWS page so.,.

  Shlomi

• Cannot find Scanner Actions tab HP OfficeJet 8600 more software selection

  I recently bought the HP OfficeJet 8600.  I am running Windows 7.  I try to add folder selections to the printer for analysis at the folder option, and I want to configure the scan to E-mail option.  I was able to add a folder, but now I can't find the stock selection to scan in the menu when I run the printing software.  I don't see the following selections.

  HP printer Assistant (do nothing when you press on)

  Setting preferences

  See what's printing

  Customize your printer

  I saw the selection of Actions of Scanner option once when I launched the software, but now I see that the above four choices.

  Any suggestions?

  Hello

  Uninstall the software in the Start Menu folder.

  Then download and install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3 & CC = US & DLC = in & LC = on & os = 4062 & Product = 4323648 & sw_lang =

  Now you should see all of the features in the new software.

  Shlomi

• Cannot sweep of the MAC Book Pro using OfficeJet 8600

  I have used my OfficeJet Pro 8600 to scan until last week.  So I rebooted the software of HP and I still can't analyze.  I tried the Apple via AirPrint (version 2.0) drivers, still does not work.  Prints well but will not scan.  10.10 OSX is loaded but it worked for weeks after that.  The strange thing is that analyze the Mac of my wife (an old portable) with OS x 10.10 using version 1.0 of AirPrint.  Ideas?  I tried all the resets of the queues, etc.

  Hi @Cap1007

  Welcome to the Forums of HP's Support. I understand that you are no longer able to scan using your printer Officejet 8600.

  We know that this is not a hardware problem that you are able to scan the older Mac Help. your wife I included the document Mac OS X: Scanning Software done is not open or stops responding .

  Please let me know the results.