OfficeJet J6400: 8 [(1.0,-2147221498)]

Similar Questions

• OfficeJet J6400: OfficeJet J6400 stuck

  Printer all-in-one OfficeJet J6400 jammed all preparing to scan from the glass. I turned off the printer, but the scanning light remained on. Now he's stuck: when I unplug it and plug it back light scanning back the LCD screen does not light, but the printer does not turn on.

  I tried to reset the printer unplug it from the power source and the power supply from the wall and several minutes of waiting, but it made no difference. I tried a reset, I have seen in a video of HP that are mentioned hold the book and 3 keys on the keypad reinserting the power plug, but that made no difference.

  Is it possible to do a hard reset?

  Hello @Dale_Thompson,

  Thank you for visiting the Forums from the HP Support! I see the control panel of your HP Officejet J6400 is more sensitive. Have you tried a hard reset of the printer without success.

  The video you watched is reset for material from printers. If you perform the #3 semi full reset and that you still can't access control panel, you will need to contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps! Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

• Lines of Officejet J6400 graphic in the Excel sheet misaligned when computer file copying

  OfficeJet J6400 all-in-one, Vista, connected by cable to the laptop computer (and also connected wireless. I did both because of another problem fax not working do not under wireless only).

  The copy was working fine. Now, sheets of Excel spreadsheet and graph lines and many a printed text appear slightly crooked and misaligned.  The lines look like test you made during the alignment of the new ink cartridges. (some segments of line up, some down).

  AND, this only happens when copying of computer file for printer.  If I run a printer manually through Excel/graphic paper, it prints very well.

  Appreciate any ideas on that.

  Thank you.

  Both BAD and sorry.  It seems that the right printer ran out of black ink now. What explains that.

  But the ink looked bleak but was printing it for about a week. It is a long warning.

  I'm sorry to bother you.

• All-in-one Officejet J6400 Fax receive not always or not at all

  OfficeJet J6400, Vista.  Connected to the laptop via cable and wireless.  It is connected to the same phone number line, with the answering machine.  Settings seem correct and even when I had previous HP printer.  4 rings on the answering machine pickup and 6 rings for fax receive.  The fax does not receive.  Even if auto answer is on.  I am able to fax, manually. (have not tried otherwise)

  I have to figure out how to keep the auto answer on vs switch mode 'sleep' (of another post).  But sometimes it is not in Standby Mode and AutoA is off.   Regardless, machine does not seem to take faxes.  BUT, when you do the test with HPFaxme, it doesn't work. !

  And, when you use the HP Solution Center, all settings are made, and sometimes their fax Test does not work.

  Another question... in Fax configuration, which is PC modem in this question in quotes?  It's same as router? -"Are you using a PC modem (to access online services) on the same phone line as the device HP?   Answer is Yes or no.  Which is mine?

  I don't have DSL, and fax is on the same phone line. I have a DSL filter connected to the wire, of course.  Another wire goes from phone line in the wall (there is a separator) to the router.  This configuration refers to highest question?

  Is the best connection wireless or cable (printer for laptop)?

  Thank you!

  I'm back earlier than expected.  I never ran any patches of the HP link because another action (s) would have helped (which is recommended for another problem I had).

  So-

  I had the printer connected to the laptop via a USB connection and network.  (wire cable between the printer and the laptop and wireless through the printer setup)   Due to many problems to make the light stays on 'Auto response' (I posted on this separately in the recent past), I have the settings Fax arranged in a strange way to make this work.  So I didn't want to change these settings, what would be the recommended link for me to do.  For the problem of the 'auto response', I ended up connecting computer to the printer via the cable. And that probably contributed to this problem.

  I kept the two connections since and chose USB (OfficejetJ6480 copy1) wire as my setting of the printer preference in the settings box of the printer in Control Panel.  I think that even when I did the Wifeless-network connection preferably in the settings area of the printer in the Control Panel, the receiving fax machine or tests do not seem to work (even if it was some time ago and not tried recently).

  I think the duplicate connections was things confused.  The fax Test seemed to spend during a test of the printer settings button.  But he would not pass when the test has been made Fax Tools in the Solutions Center on computer. (And this I tested it today.)

  SO, I deleted the wireless network connection and the "device" (officejetJ6480) in the settings of the printer in the control panel.  I simply removed it.  I have left the "copy1 OfficejetJ6480" intact and continue the preference for the 'peripheral '.

  I have rebooted computer and run Fax Test of the printer and printer Solutions Center on computer configuration tool.  And they both passed Test.  Go figure.

  And also, the test of HPFaxMe works very well.    Thus, 3 tests have passed. !

  I hope this will be useful for someone even if it is confusion.

  But I'm sure that one of the hotfixes in the MissTeri link should help too.

  Thanks MissTeri!

• Help! OfficeJet J6400 home network printer does not print more

  We have 6 laptops connected to a printer through a wireless router/network. Some laptops running Vista, some XP. Without apparent reason, the printer is not printing this Sony Vaio from Vista I write about now. It think it's printing and trying to then finally gives an error message (which only says: "erro)" I tried have disconnected and reconnected in the printer and the router. " I did a restore of the system on this computer to a few days ago, when the printer was printing of this laptop. I tried to remove and reinstall the printer driver. Still no luck. Now a second laptop does not receive the printer to answer. There has been no physical or systemic changes to the units. He could have the Windows updates at random, but I don't remember which. Any thoughts?

  Message edited by dowzerw on 07/10/2009 14:20

  While I was waiting for your last response, I went my firewall and changed the settings (even though I shouldn't have had that I had not changed in the first place). Received your note, and downloaded the HP Diagnostic Utility. Don't know what he did, but now I have the possibility to print again. I don't like having my settings of firewall change, esp as he points out he blocked 393 points in the last 6 days, but I'm going with it for now. Thanks a lot for your help.

• OfficeJet 6480: Cannot install Officejet 6480 same wireless as if he says that it is connected to the wi - fi

  6480 Officejet is wireless 802.11 g and 802.11n wireless my modem. The printer says it is connected to my WiFi and I printed a network report to confirm, but the computer can't detect it. Because of the difference in wireless technology? If so, how can I get to talk to each other?

  Hey @AZKate ,

  Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.

  So, my name is Zac and I'll be your 1 to 1 HP Support Technician today. I understand that you are using the Officejet 6480 with a 802.11n wireless modem. Unfortunately, the printer is not compatible with the modem. It is more compatible with Wireless 802. 11b / g modems.

  Here is where I found this information (about 1/3 of the way down the page): Plug printer for HP Officejet J6400 all-in-One Printer Series

  I hope this helps! Have a great day and a wonderful holiday season. Sorry for the inconvenience.

• OfficeJet J6410: broken link officejet J6410 of the HP website driver

  The driver package and the all-in-one software for the J6410 seems available for windows 8, 8.1 and 10, but if you try to download it, the link is broken. Also download assistant breaks when he tries to retrieve the software. Can HP please update its support Web site and he lit point to a valid file location?

  File name: OJ_AIO_J6400_Full_Win_WW_140_408 - 4.exe-> this link is broken

  It's broken: http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe

  Communicate details

  Exit the: August 28, 2014

  Version 14.8.0

  http://support.HP.com/us-en/product/HP-OfficeJet-J6400-all-in-one-printer-series/3635376/model/36353...

  Someone else brought to my attention yesterday @Stefanbic! I have another link that you try, please let me know if it works: OJ_AIO_J6400_Full_Win_WW_140_408 - 5.exe

  Fingers crossed!

• MAC and an Officejet J6410 - well Yes, I had my worst problem

  I started trying to figure out how to set the scan destinations on the console of the all-in-one and found this online document, which referred to as OSX10.8 (I actually use 10.9, but thought it was probably the same... maybe not). Here . The document instructed me to remove the HP folder in library/printers and then also delete the. Files GZ for my printer in the library/printers/PPDs/happy/resources folder, then drop complete files in my trash (delete). The next step after a reboot was in another document on the installation of the new software (which was for OSX10.9) install doc here. I was basically to reconnect the printer, and then manually add the printer again in the breeders & Scanners interface for system preferences.

  When I do this I see that I can add the generic PCL drivers (limited), but when I select 'Select software' to view a list of the manufacturer software, HP J6400 series drivers are no longer there (I guess that's what I removed in the first step). I tried to copy the files back from another mac running 10.9 also, but I still don't see the J6400 devices in the list. I see all the drivers with. GZ files in the library/printers/PPDs/happy/resources, but not the one I need.

  Does anyone know how to cancel this mess and get the right driver installed HP?

  Thank you

  John

  

  IMG: try to add the Officejet J6400 Series pilots, but not available in the list

  

  View of the folder library/printers/PPDs/happy/resources showing the J6400 series files that I copied there.

  Hello

  Restart your Mac, then try adding the breeders & Scanners printer and look for any change.

  If the same persists, install the following package and check again:

  http://support.Apple.com/kb/dl907

  Please let me know if this is useful,

  Shlomi

• OfficeJet J6480: Installed drivers, printer offline

  I had this problem for ages with my OfficeJet J6480 since the last update of Solution Center 13.0, who since then has caused a lot of grief for printing and network scanning to questions about my mother Aspire 6530 which has Vista 32 bit on it. My machine which is a custom built Asus P5N - D with Windows XP 32 Bit on it works perfectly with the wireless printer and has no problem with scanning for features.

  I reinstalled and rubbed the drivers many times, more a reformat. When the installation takes place the printer works perfectly, then later the printer is unable to come online with my mother Vista machine wireless.

  The only question I can find is that, in the control panel under printers Vista is that the J6480 is considered as offline, and to get the printer online, I have to right-click on the printer and select "use printer online". This resolves the issue until the computer gets shutdown. I don't know what to do and it's really disturb my mother.

  Diagnostics of the network for computers are:

  Windows XP Asus P5N - D

  -----------------------------------------------------------
  Dumping Info Diallo started on 2010-01-02 11:14:08
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  HostName: kenstermain
  IP address: 192.168.0.199
  Type of connection: Wired
  Signal strength: 0
  Adapter: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
  MAC computer: 00:1F:C6:EA: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 0 wireless devices
  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: kenstermain.phub.net.cable.rogers.com
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Hostname: MARJAKIRVES-PC
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.

  ---------------------------------------------------------

  Windows Vista Aspire 6530

  -----------------------------------------------------------
  Dumping Info Diallo started at 02/01/2010 11:16:46
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  Hostname: MarjaKirves-PC
  IP address: 192.168.0.253
  Connection type: wireless
  Signal strength: 84
  Adapter: Atheros AR5B91 wireless network adapter
  Computer MAC: 00:23:4: B2: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 3 wireless devices
  Wireless SSID device #1: Kirves

  #2 of device wireless SSID: Wireless2

  #3 Wireless SSID: clyde

  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: KENSTERMAIN
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Host name: MarjaKirves - PC.phub .net .cable .rogers .com
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.

  -----------------------------------------------------------
  Dumping Info Diallo started on 2009-12-16 21:39:13
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  Hostname: MarjaKirves-PC
  IP address: 192.168.0.253
  Connection type: wireless
  Signal strength: 94
  Adapter: Atheros AR5B91 wireless network adapter
  Computer MAC: 00:23:4: B2: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 2 wireless devices
  Wireless SSID device #1: Kirves

  #2 of device wireless SSID: Wireless2

  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: KENSTERMAIN
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Host name: MarjaKirves - PC.phub .net .cable .rogers .com
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.
  -------------------------------------------------------------------

  So is there a way I can fix this.

  Thank you and best regards,

  Ken Sullivan

  My desktop computer
  MOBO: Asus P5N - D
  CPU: Intel Core 2 Duo E8400 3.0 GHz
  GPU: EVGA 9800 GTX + Superclocked + @ 800 MHz
  RAM: OCZ Reaper HPC DDR2 800 @ 800 MHZ 4-4-4-12
  Power supply: PC power and cooling Silencer 750w
  LCD: BenQ E2200HD

  Printer: OfficeJet 6480
  My laptop: Dell Inspiron 2200
  MOM's laptop: Acer Aspire 6530

  I have some general recommendations:

  (1) of the D - Link DIR-655 WIRELESS SETTINGS-> configuration of wireless network at hand:

  (a) set the Mode 802.11 Mixed 802.11n, 802.11 g and 802. 11B for optimum compatibility.  If you are positive that there is no 802. 11b devices in the area, you can use mixed 802.11n and 802.11 g.

  (b) disable Auto Channel Scan and select channel 1, 6 or 11.  To find the best channel, download our Network Diagnostic Utility (located here) on a laptop connected to your DIR-655 wirelessrun and select Show advanced tools, and then select Show networks wireless detected.  Try to choose a channel which is at least 5 channels away from your more powerful neighbour.

  c fix the width of the channel at 20 MHz and the visibility of Visible State.  This gives you better compatibility.  While 20 MHz setting to slow down your network a bit, unless you do not have nearby wireless networks, these networks interference prevents the use of two bonded channels (for 40 MHz) in the band of 2.4 GHz Wi - Fi.

  (2) on the computer, uninstall the HP Customer Participation Program (if it has been installed).

• Replacement for the J6400

  We currently have a HP OfficeJet J6400 all-in - One Printer.  It works very well and we are happy with it.  However, our platforms are changing.  We have two iPads, iPhones and iPods.  We need to migrate a printer of Air in order to make best use of our technology.  It's a pain to have to send something to another platform (laptop computer) and print it.

  My question is, which HP with Air Print would be a good replacement for the J6400.  We always want all the features of an all-in-One.

  Thank you

  Jim

  Hello jghannah

  To get a list of AirPrint printers check the right side of the this page.

  Personally, I think that's the Officejet 6500 has more or the Officejet Pro 8600 would be perfect for your upgrade. They share a similar design to that of the 6400 Officejet series. They get all Airprint. For a good comparison between them, see the following link: Officejets with Airprint comparison

• HP Officejet J6480 All-in-onw automatic duplex printing does not work

  My HP Officejet J6480 automatically duplex in Windows Vista. This feature is absent from Windows 8.

  Y at - it a fix for this problem?

  Thank you

  Meantime2013

  Salvation Dragon-fur,

  I have uninstalled and installed the software of the printer for the fifth time and for the first time, I actually saw J6480 on the registration page. Settings of the printer turned on and the automatic was still missing.

  I also checked "HP Officejet J6400 series properties" and found an option that did not previously exist under device settings.

  Options installable unit duplex (for 2-Sided Printing) was put to uninstalled.  I changed this option to installed and finally I automatic two-sided printing.

  Thank you once more for spending your time to help me.

  Best regards

  Pending

• J6480 prints 'back to front' even if 'forward to the rear' is set as default

  My J6480 prints 'back to front' even if 'forward to the rear' is defined as a default value in the "printer settings" and "printing preferences".

  Suggestions?

  Hello

  You can try to disable the advanced default printer printing functionality
  * right click on the default printer that is your officejet j6400 series in printers and faxes (xp) or printers (vista) in the Control Panel window
  * Select Properties
  * Select the Advanced tab
  * removed check mark next to the advanced printing feature activate
  * hit apply, then press ok.
  * Try printing again

  Let me know if it works...

• can not find the driver and I am unable to print the docs

  I have an officejet J6400 printer and can't print all of a sudden.  I am getting an error on my GhostGX990 in the properties. Never had a problem before. Any suggestion would be appreciated. Thank you.

  Hi Ronlazar,

  1. what operating system is installed on the computer?
  2. don't you make changes to the computer before the show?

  I suggest you try the steps from the following link:

  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Download Driver: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3635388&lang=en&cc=us&prodTypeId=18972&prodSeriesId=3635376&taskId=135

  Slow / no response from the printer
  http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3635376&prodTypeId=18972&supportTaskId=42461

• HP printer device manager! Symbol, "failed to connect" Windows Sound - still Printer Works

  Every time you start, I hear the sound of the device "Windows failed to connect.  How can I get rid of this?

  I have a printer HP of J6480 with WIn 7.  Device Manager does not recognize the printer driver.

  In Device Manager, the printer appears with the! error symbol.  No other devices have an error symbol.  The HP Solution Center and the printer work again.

  (1) I tried install fresh of the current HP software full functionality.

  (2) I tried the HP uninstaller program, through all five uninstall programs twice.

  (3) I ran CCleaner to clear the registry problems.

  (4) I tried to delete the Device Manager "Officejet! Entry J6400 series.  The Solution and the printer Center then do not work.  Apparently, the Device Manager recognizes the printer but not the driver.  I have to go to 'Programs', 'HP', then 'Officejet J6400 Series' to reinstall the software.

  (5) I tried to get the Device Manager to recognize the software.  When I click on «!» OfficeJet 6400 series', I get the message "the drivers for this device are not installed (code 28).  If I then click on 'Update Driver' and select' Browse my computer for driver software"then click on"Browse "C:\Users\Myname\Downloads", where I have the Sofware HP 13.0 full feature software and basic print and Scan Driver files, he says "Windows cannot find driver software".   If I click on "Search automatically by the driver software", I get the same message.

  I would appreciate ideas!  Thank you!

  Friendlycomputr,

  OK, if a few things stood here:

  1 windows its "cannot connect device" sounds only with a direct connection, not a network connection which is what you have. (Ethernet)

  2. have you had any other device installed on this computer is more active?

  I would like you disconnect the Ethernet connection and go below:

  1. uninstalling the printer software

  2. make a restart on the computer, when it starts, do you hear the sound "device cannot connect?

  Let me know.

• Printer GOES into offline mode

  I'm on a Mac Book Pro... Recently my HP Officejet J6400 continues to go offline.  I have a print job, and then it disconnects when I send the following.   Until I have re-boot Richard

  Let's start by resetting the printing system

  -Sys Prefs, print Fa
  -Right (control) click inside the box that lists your printers and select Reset Printing System
  WARNING - This will remove ALL your printers
  -Select the sign + to add again. Search for the printer, select it, and wait for the theAd element button becomes available. Click it

  Now let's define a printer IP address

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer
  -Type the IP address into a browser to reveal the internal settings of the printer
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Your should be 10.0.1.2 a.200.  Let's define 10.0.1.220 for your printer.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the bridge and the first DNS. Let the second white.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.