OfficeJet Pro L7780: Printer lost wireless connectivity

Similar Questions

• Officejet Pro L7780 print head error

  I have a Officejet Pro L7780 all-in-one. Recently, it does not work due to a print head error (printhead missing or damaged M/C). Help, please.  Thank you very much.

  Hello

  Use the following link to complete the troubleshooting steps.

  http://support.HP.com/us-en/document/c01446637

  If you still receive the error message after you perform the steps in troubleshooting mentioned in the document, then try cleaning print head in the printer menu.

  Installation Menu - Tools - cleaning print head

  Configure the Menu - Tools - align printer.

  If none of these help then try this reset... This reset will restore the printer to its factory settings & will clear all the settings of the printer.

  Unplug the cord from the back of the printer while the printer is always enabled.

  Now hold "# & 9 ' buttons on the printer and connect the power chords while pressing the 2 keys. Wait 10 seconds, then release the keys.

  If the printer turns off automatically, then wait for 10secs. and then turn on the printer using the power button on the printer.

  I hope this helps.

• How to connect the Officejet Pro 8100 printer to wireless network

  Bought a "nine" Officejet Pro 8100 and want to use via my wireless network. The CD supplied with the printer is obsolete. Updated Apple software but can't see how to connect the printer to the network. Getting Started Guide is no help on this issue. Searched for support without result pages. Utility HP does not provide a method to set up a wireless feature. Find all the instructions, I say first of all make sure that the printer is connected to the wireless network, and that's what I can't find out how. What I forget?

  Finally, I called HP hotline for help and was rescued. It turns out that Apple's software update software includes all the required components. The software from the HP Web site is no longer available. It's frustrating to see the Getting Started Guide refer frequently to the HP installation wizard and be unable to locate it. Once the wizard tech took control of my computer and installed the necessary software, it was a breeze!

  I also note that compose the support number to talk with a guy was rather brief: between 1 and 2 minutes, I recall. Although there was a menu of the phone, it was not a large (unlike the attempt labyrinthine and often circular to locate the online help).

  Insofar as HP knows the necessary software in not available via software update or directly from HP, wouldn't make sense to inform buyers, as well as how to access? At least do not place meaningless, useless on the Web site links that lead into oblivion and frustration!

  Although I did appreciate the journey, I finally arrive at my destination. Thanks to Aris, HP technician. You are exceptional!

• OfficeJet Pro 8600 loses the wireless connection

  I have a 8600 OfficeJet Pro (n911a), which has lost its connection with the PC. The computer is running Windows 7 (64) and work very well for several months. Recently, when you try to print, the following message is displayed. I did several searches on the web and found that this has been a problem in class, but no clear solution. The only thing I tried was changing layout alarm ink 'always' to 'then of printing"that someone has suggested, but that did not help. Other bids I found indictate that this problem occurs when the printer is idle for a few hours, but restart it restores. This isn't the case here. The following error message:

  

  Any advice/suggestions/etc are welcome. Thank you in advance.

  Well, the problem was solved by uninstalling the software, and then reinstall the latest version of HP.

  The only reason why that I did not it was in the first place because many comments I've seen on this issue before said they had already tried that and it didn't work. So, I didn't see no reason to waste my time trying something that might take a lot of time with little chance of success. However, the printer in question was still under warranty, so I was able to communicate directly with HP and it's what they me ultimately do. I was online with them for nearly 90 minutes to try other things first, but this is what worked in the end.

  If you decide to try it yourself, I would say that you do not forget to completely uninstall the current version first. The tech. I chatted with told me that it would be unnecessary, but do not do so caused several other problems. I finally had to do a system restore, and then try again until it would work.

  So far so good.

• HP Officejet Pro 8620: HP Officejet Pro 8620 - problem with wireless connection w/computer

  Hi all

  I recently bought the HP Officejet Pro 8620 and I have problems connecting with my computer.

  I used the Setup Wizard to connect the printer to the wireless network of my University, and when it's over, the blue light of connectivity remains a solid blue and the screen says it is connected, which is great. However, when I use the HP Officejet Pro 8620/software of connection instillation, I always get the message,

  "-L' the entered IP address is either incorrect, or it is another wireless network that has the same name as your network." Please ensure that your printer has this IP or enter the correct address below and click on search. Also, confirm that you wireless network is unique. »

  I did somehow on the printer IP address is copied 100% exactly the same with the points and the message still appears and my printer is unable to connect with my computer. As another option, it says that I can use the host name to find the printer as well. However, the same thing happens. I'll type in the name of host by number and letter by letter, and again, it does not find my printer. In addition, there is only 1 network name so I know I hit the right one. Being a student, it is very important that I get things printed off the coast, it is essential for me to solve this problem. Also, I spent a lot of money on it so I need to work properly.

  It should be easy to communicate that it gives me all the necessary information right in front of me, but as I said, it was not easy or fun experience. I don't really know how IP work addresses but I tried to use all the only thing that I can find that is relevant. From now on, I have to record everything in PDF format on my computer, send me unwanted, printing documents download them on my Galaxy Note 4, connect my phone to the printer using the wireless HP Direct on the Officejet and then finally I can print my things. Yes, it works like this, but it is also a concern and I shouldn't do that. I realize that I can't buy a USB link cable to connect my printer to my computer but I don't want to ride the 2 every time I want to print.

  (Also something to note, since I'm on WiFi from the University, I don't have access to the router of course so I don't know if this is a contributing factor in why things do not work).

  If anyone has suggestions/advice/answers on the issue, please let me know. Thank you!

  Hello @Plz_Help.

  Welcome to the Forums of HP's Support. I understand that you have a problem connecting to your computer and your printer via Wifi from the University. I would like to help.

  The only thing that really POPs, is that you use the network of universities. This can cause a lot of problems.

  Question: When you connect your computer or Note 4 on the network, should a pop-up saying you accept the terms of service? If so, this would prevent an air of challenge the printer properly connected to the network.

  If you had access to the router I would recommend checking the network connection by typing the printers IP address in a web browser. If you can access the printers webserver shipped, then, the connection is fine. If you can't you need to reset the router. Of course, you can do this.

  Also, here's something to consider: If the printer successfully on the network, everyone else on the network will have access to your printer.

  A USB connection will be the most reliable and safe way to go. Another thing, why send your rating 4 print jobs? Why not save the PDF files and connect the computer to the wireless network direct printers? In this way, you can print from your computer.

  Sorry I can't give you a solution ' to do this and it will work. You must convince the universities IT department to get things related.

• Kodak printer lost wireless connection.

  I have an ESP 6150. I installed the software and it woked fine wireless. I reboot my computer and when I go to print, it gives me the error that the printer is not connected to the usb port and will not be printed. It's on my Vista laptop. My other 2 desktops with XP do not have this problem. Where I'm going wrong?

  Repost in this forum for appropriate assistance: http://social.answers.microsoft.com/Forums/en-US/vistanetworking/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• HP Officejet Pro L7780 print, copy, Scan, Fax

  We used the HP L7780 as a standalone Copier (not connected to a computer or a network).

  Here we are ready to give the gift of unity, which still works well, but fear that its internal memory (or hard drive) can store images of copied data from sensitive information.

  How can we delete/overwrite this memory without destroying the operating system?

  We want the printer/copier to be functional for the new owner.

  Hi TechUserOKC,

  If you have not used the printer as a standalone Copier without connection to a computer or a network, then you don't have to worry about the images or the data stored in the device. However, if you sent a fax with this machine there is a chance of fax images could be stored and saved in the internal memory. In this case, you will need to restore the default settings of the printer.

  Let us know if that helps.

• OfficeJet Pro 8000 A809 loses wireless connectivity

  This printer is connected via USB to a PC running Windows HP Home and wireless to a Mac running OS 10.6.  The printer works with the Mac occasionally, but most of the time, I get a "printer offline" message on the Mac.  Sometimes power cycling the printer restore connectivity, but not always.  Any suggestions?

  Bill Piercy

  OK, great.  Thanks for the details.  I understand better now.

  First of all, I will turn off printer sharing on the host PC, if you do not use.  In addition, remove the instance of USB printer shared on your Mac if you do not use.

  Now, there are a few things we can do to improve the situation.

  -First of all, make sure that your router has the latest firmware.  Need help?

  -Second, after the firmware is updated, we will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Range of your router is 192.168.0.100 a.199 we will use 192.168.0.200

  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Let the gateway and DNS white. Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Finally, we will restore the print on your Mac system:

  -Sys Prefs, Print & Fax
  -Right (Ctrl) click the box of the print queue and select Reset Printing System.
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  OK, now, why don't use you the printer on the network with your computer and lose the USB connection?  The PC is connected to the D-Link?  If so, no matter if the PC is wired or wireless, it will have access to your printer.

• HP officejet pro L7780 printer keeps printing the letter D per page

  I erased the spooler, unplugged the USB, off two laptops (WiFi), and the printer still prints D on each page. Have been putting scrap paper through it to see if it will end, but more than 200 prints and he always does.

  There is a firmware update, but it will not install with a pending print job, or the message.

  Any advice pleeeeze!  Thank you

  OK, I should be more specific.

  Go to the Control Panel, select "Administrative Tools".

  Then select 'services '.

  Then select "print spooler".

  Then choose 'stop '.

  Restart, the spooler restarted upon reboot. I guess you can restart in this menu as well.

  Good luck

• OfficeJet Pro L7780: HP Solution Center

  I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
  Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.

  I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
  Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
  Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."

  I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?

  Perhaps I should mention the printer works fine

  Thank you.

  Hi @Knocklong44,

  Welcome to the HP Forums!

  I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!

  Please, try the following steps:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Expect that the software will ask you to connect the printer USB cable.)

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope these steps help!

• SNMP eat upward of bandwidth on my (HP officejet pro L7780) ethernet

  Hi all, I am running Win 7 (64-bit) on my server, ethernet to a router from linksys gateway 3000. Attached to the same router the Ethernet is a HP OfficeJet Pro L7780 printer. I have a printer HP Deskjet 6988 ethernet attached to a hub (with a link to my linksys gigabit). There are many other devices Wi-wired and connected to this network. The problem I see is the following: I use a client of Wireshark network sniffer on my server. When you run a trace on the ethernet on the Linksys router, I see a large number of SNMP get requests and get responses. These are still ongoing between my server and the HP Officejet 7780 (never in/from) the HP Deskjet 6988.  This segment of my network is flooded with such things SNMP. You wish to know which packages are and how can I cut most of this. Surely, there must be something in the printer software HP on my server that can be tweaked to eliminate most (if not all) of this SNMP traffic...   Everyone?

  You may also lose the ability to check your computer ink levels and some other utilities.  You may re-enable the services when you need to scan.  Stops the service and see what happens!  You can always enable it back.

• OfficeJet Pro L7780: Officejet Pro L7780 missing of the vertical lines on text & photos

  Everything that I try to print has lack of vertical lines, text or photos. Happens if I print from my computer or if I try to copy a page directly to the printer. I went through the troubleshooting page full... the ink is all well heads, all good impression. Whenever I try to run a printer align it does not end the page. Whenever I have nothing he's trying to align printer print when its done & still cannot print the entire page. Gives me an error and says to check my documataion. I checked the book with my printer & there is nothing in this whole problem.

  Help, please!

  Hi @LockGal,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your HP Officejet Pro L7780 printer aligning and printing vertical lines. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration that this must be for you. Looks like there are two separate issues. When the printer clean print heads and not properly align itself, this indicates that there is a problem with the cartridge, the print head or the line break. For vertical lines, it is usually independent for cartridges and print heads (not being is not a print quality problem). The paper type and print settings might be the problem.

  To help determine the cause have you used this document: troubleshoot print quality HP Officejet Pro L7500, L7600, and L7700 all-in-One Printer Series?

  Use the document in the order will help you determine if the print heads need to be replaced. If so, please contact HP.

  Please confirm that the vertical or horizontal lines?

  NOTE: are not replace the cartridges and printheads for vertical streaks in a print. Instead, check the paper as directed earlier in this document, or search for a document that addresses this issue. Vertical streaks on copies can often be fixed by cleaning the scanner glass.

  • L7300 of HP Officejet Pro L7500, L7600 and series L7700 each - vertical stripes, lines or streaks on Copies, faxes or scan

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• All-in-one printer, HP Officejet Pro L7780

  I set up my HP OfficeJet Pro L7780 with the power supply to a power strip. I used the power strip to turn off the printer ON / OFF.  After several days I couldn't turn the printer ON / OFF using the power switch. I also lost all the functions of the printer. I found later that I had only used IT? SWITCH the printer only. Is there a remedy for this situation?

  Hello BPLRET,

  Welcome to the Forums of HP Support!

  It is not suggested to use a power strip or the printer power surge protector OR turn the market with. When the printer is turned off with the key, it allows to do maintenance, cleaning, etc., the time of printer.

  It is possible that the printer has been damaged by doing so. It would be better to connect the printer to a socket directly and see if it retrieves the printer.

  Questions when it is connected to an uninterruptible power supply/Strip/surge protector power.

  When you try to print, scan or copy what happens?

• OfficeJet pro l7780 wireless works do not since the firmware update

  Is there a restore utility for an update of the firmware?  I have updated the firmware on my Officejet pro L7780 AIO hoping to solve a problem of scanning; However wireless capability has since stopped working.  I tried a static ip address - disconnect the power supply, check that the SSID and password, etc..

  The wireless network Test report page. RADIO ON IS PASS, RADIO WORK = FAIL, PASS = NOT CONNECTED ETHERNET CABLE.

  The previous Firmware before I upgraded was: R0040xxNxeN0; The version of the installed software package now is: R2011NxNxeN0.

  The printer works with a straight ethernet cable to my router Netgear Rangemax Wireless model WPN824v2. However, it seems that I can only access the printer from my laptop through my desktop computer (which is networked via ethernet to the router) wireless - and the desktop computer must be powered.

  (PS; Update does not solve problem of scanning)

  Hello world

  I increased my support to management and after having crossed some tests additional etc, it was determined that my problem is, indeed, a hardware failure.  HP offered me a replacement refurb for $245 includes taxes & shipping in both directions, as I mentioned in my last thread, they don't sell parts for this model, that's why I decided the lesser of two evils... spend more money & buy new or take the offer... I take the offer.

  Thanks for your help.

  TinyJo

• OfficeJet Pro 8610: Printer restarts after installing wireless through the control panel of

  I am the first time in this forum. Yesterday, I set up my new printer OfficeJet Pro 8610. With ethernet connection, it works fine. "When I set up the Wi - Fi connection, the printer in a few seconds said: printer eror, and on the printer" and restarts. Can you please help me solve this problem? I bought this printer for wireless operations during the first!

  On my wireless works several laptops, mobile phones,... etc.

  I have updated the printer with the new firmware, too.

  Thanks for quick help!

  Sveťo

  Hello

  Thank you for your response. As I talk with the support center to our country of Slovakia, the problem is on the router on the side of the internet provider. After the update of the firmware on the router, the problem of many was indicated by connections wirelessly with HP network printers. Provider is UPC Slovakia, UBEE router. I give the floor with their support, they will make the new version of the software. Thanks again for the good help from HP support!

  Sveto