OfficeJet Pro 8500 a: ADF not recognized in the scanning window

Similar Questions

• I'm trying to connect my new ipad to my officejet pro 8500 has more. not recognized by the ipad.

  message from the iPad: no AirPrint printer found.

  RFE, make sure that bluetooth is off when you try to use airprint. Bluetooth has been called to interfere with AirPrint. Then, download the latest updates from the HP product:

   

• OfficejetPro8500 WirelessA909g: Officejet Pro 8500 Wireless will not STOP PRINT the PAGES of ALIGNMENT - HELP Please

  I do not see or understand what is my problem. Program will not stop alignment, after I print a page from my laptop or a page of the scanner screen. Does anyone have asolution to this situation. Please advise me how to eliminate program alignment running like a mad man every time I print a copy. Way in advance I thank you...

  Have you done the annular alignment process to stop it?

• HP Officejet Pro 8500 A910 was not found.

  I have a HP Officejet Pro 8500 bought more just. After you have installed on a HP Pavilion m8100n desktop, everything works but the scanner. I get this message "The HP Officejet Pro 8500 A910 is not found". Spent 3.5 hrs on the phone with HP support, they think that this is a problem in microsoft software. If I uninstall and reinstall the HP software it will work until I restart the computer. I feel confident that all troubleshooting has been done with HP at this stage and not need to go further with them. I use Norton on the computer as well. Someone has ideas how to get this fixed a problem?

  Hi BradKeith,

  You can try to completely uninstall the printer and before you reaffirm the system try to download the drivers from the HP site and trying to install and check.

  You can also check if uninstalling and reinstalling the video card drivers solves the problem.

  Method 1:

  Step 1: Uninstall the drivers from programs and features

  a. click on start

  b. type appwiz.cpl in search, and then press ENTER.

  c. find the printer driver packages, right click and uninstall it.

  Step 2: Uninstall the drivers from Device Manager.

  a. click on start

  b. type devmgmt.msc in search, and then press enter

  c. in find Manager device for the device, right-click on it and select the option uninstall.

  Before restarting the system, try to install the latest drivers from the HP site and check.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=4083969&LC=en&cc=us&DLC=en&lang=en&cc=us

  Method 2:

  You can temporarily disable the Norton Security software and the firewall installed on the system and check.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer.

• Is it safe turn off an officejet pro 8500 a when not in service.

  Is it safe turn off an officejet pro 8500 a when not in service. The electricity in my area off two or three times a day and every time that happens the printer begins once again reset. I'm afraid that whenever it cleans the printer heads is a waste of ink.

  Hi fernan215,

  Yes, turn off your printer when not in use. A fluctuation of current or failure can cause more damage to your printer when it is still on. You are also right that the printer is cleaning the heads and align the cartridges every time it is turned on. This is to ensure stability, good maintenance and calibration of your inks for the best output every time.

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• OfficeJet pro 8500 a do not print

  My Officejet Pro 8500 910 has is top just print on cone winder or not at all that is the case with the test print I've tried HP Print and scan doctor he said nothing to fix. The drivers are all to date

  Y at - it something that I'm missing that could be the reason why he used print

  Thanks Dan

  You say that the problem occurs even when you print reports of self-test of the printer. Have you tried to print a report of quality printing under the Setup menu > reports to see if the problem appears in this report as well?

  In addition, see the document found here for the procedure help solve print quality problems.

• OfficeJet Pro 8500 A909g do not receive the correct IP address of the DHCP server

  Hello

  We have reconfigured our network to use 172.16.11.xxxx

  We have assigned our OfficeJet Pro 8500 A909g printers IP addresses by using DHCP reservations.

  After joining the wireless network, all our printers have an address of 169.254.xxxx.xxx.

  What Miss me?

  Thank you

  Christophe

  DHCP is still active on your router?  The printer must have active DHCP.

  169.254.x.x means the printer sees the router, but does not have a valid IP address to him.

• Driver Windows 8 all-in-one Officejet Pro 8500 Wireless does not

  Hello!

  I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless all-in-One Printer from a long time ago. I don't have the driver disk version, since I bought the printer until Windows 8 is out, so I tried to download it from the HP website. Whenever I try to run it, however, it is said that it is the extraction, but once gets it is over, nothing happens. The Installation Wizard is not pop up, and there is no error message explaing it. Help please?

  Thank you!

  wsquared123 wrote:

  I have a Dell Inspiron 15 3000 with a 4th generation intel core i3 processor

  How the printer is connected to your PC? USB or network

  HP all-in-One Printer Remote App for Windows 8.1 printer is located if it is connected.

  and HP and Capture app scanning allows you to scan with compatible devices.

  I hope this helps

• OfficeJet Pro 8500 will reinstall not connection

  Hello!  I'm terribly frustrated and don't know what to do next.  I have a printer all-in-one HP Officejet Pro 8500 A909g wireless that is about 3 years old.  Recently, I replaced my laptop for a HP running on Windows 7 64 bit.  Easily, I installed this printer on the phone two months ago and had no problems.  However, over the weekend, while on vacation, I tried to install another printer hp (5510).  I had the disc, followed instructions, etc.  But the printer would not work... period.  I ended up uninstalling.  But for some reason, try to install this printer screwed up of all impressions.  It's a different story, but I finally got my Adobe PDF printer works again.

  Back to today... I'm trying to print something and realize my 8500 printer is listed under "Devices and printers" and all programs are installed, but it will not be printed.  It shows no communication with the printer.  I am sure that he had to do to try to install the 5510.  After hours of troubleshooting, I finally uninstall the 8500 and try to reinstall.  (Remember, it worked fine before this past weekend!)  I downloaded from HP site because my installion CD does not support Windows 7.  For some reason, all the drivers will not download.  I tried FOUR TIMES.  I ran troubleshooting, diagnosis... you name it.  The printer appear in the programs, but not the devices and printers.

  I have connected the printer via USB directly to my computer and it has yet to install correctly.  Wired and wireless configurations show no connection to the printer.

  I'm not an expert, but can generally understand things.  I installed this printer even on three different computers all current to run Windows 7 and have never had a problem.  Help, please!

  Curiously, I did this throughout this process today, and it could find the drivers of 4 numbers.  Being extremely frustrated, I decided to restore to a point before that I tried to install this second printer (which I am certain is the root of all my troubles).  By some miracle, it's what needed!  Everything works now.  Thank you once again, Shane, for all your help and patience.

• Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

  Hi all

  I know why cyan is not printing.  It is because of the following:

  Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

  I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

  Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

  I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

  Thank you

  John

  John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

  In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

  -Spencer

  PS Hope you have a wonderful day and that your time is as beautiful as she is here!

• OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

  I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

  Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences. A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.

  Change the default value of letter to A4

  Idea of what should be the default paper size is set in the Normal template. Go to Format > Document, and then press the button layout... . Set the size of A4 paper, and then press OK. Press the button by default... , answer Yes to the dialog box, and then press OK. - Source

  I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

• OfficeJet Pro 8500 A910 will not scan to folder - Windows 8 Pro

  I upgraded my HP M9500Y PC from Windows 7 to Windows 8 Pro.

  My printer is HP OfficeJet Pro 8500 A910.  In Windows 7, all the functions of print/scan/fax worked perfectly.

  Windows 8, printing without problem, however, analysis of the file function fails.

  When a document is scanned, the printer seems to be analysis correctly, but the destination folder contains a file of length zero with the new file name.  I tried the formats PDF and JPEG scans.  All attempts to produce files of length zero in the destination folder.

  I tried to change the path of the destination folder by replacing the address IP for the name of the PC, but that made no difference.  The destination folder is shared correctly on the Windows network and the configuration utility based on the web of HP for the digitization of records indicates that all tests have passed.

  What is the sequence of installation for Windows 8 will accept scan-to-folder operations.

  Hello

  You have the latest firmware installed on your printer?

  http://support.HP.com/us-en/document/c02830943

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• OfficeJet Pro 8500 wireless (A909g) cannot print to network on windows computers folder 8

  I have an Officejet Pro 8500 A909g on a home wireless network with three windows computers.  Recently upgraded to the Vista computer and the computer from Windows 7 to Windows 8.  Still, the third computer is Windows XP.  The updates were 'clean' (started from scratch) and the latest full version of Windows 8 Hp driver has been installed.  Everything seems to work fine, except that I can't "scan to network folder" on both machines to Windows 8!  I can scan a file from the Hp Solution Center Console and it works fine, but it's too much pain to go through all the steps.  I use "scan to network folder" a LOT, so it is a problem.  The scan to network folder continues to operate correctly on the XP machine.

  To clarify what's happening - Scan kind of works network folder: he finds the file, scans the document and saves it in the folder.  But the size of the file is zero and it is unreadable.

  I called the Hp support by phone and was happy to have very positive support, and they don't charge me even though I was out of warranty.  The technician spent almost an hour of research on the issue, running either through every test possible and to discuss with her supervisor.  In the end, she said that there must be something wrong with my computer.  I think they just ran out of options.

  I am convinced that there is a compatibility issue with Windows 8.  If so, admit it and don't running me in circles more Computer Configuration controls do.

  A related problem: I downloaded the app "Hp Scan and Capture" of Windows 8 and it works at all.  Could not find even the officejet 8500, although this model is listed as a "supported device" so that the app on the Hp website.

  Unfortunately this printer is not on the list of printers supported for this application. Unfortunately, this printer has been made too long before programming has been written so that it can be retro-compatible.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/Windows-8-app-HP-scan-and-capture/TD-p/1826665

  I hope that information is what you are looking for!