OfficeJet Pro 8500, change to yellow when heated

Similar Questions

• HP Officejet Pro 8500: Change printhead on HP Officejet Pro 8500

  How to install a new print head on officejet pro 8500 HP? I can't print head to move to the left so I can change the print head. There is no OK botton to push and when you open the top, it says to change the print head, push the * 5 seconds with all the doors closed.  It does not either.  Any help?

  Hello

  I understand that you are having trouble to replace the print head.

  Please click on the link below to see a video of how to do to replace the cartridges and print heads.

  Replacement prinhead

  Give Kudos to say 'thank you' by clicking on the "icon shots."

  Click on 'accept as Solution' if it has solved your problem, while others may find it.

  Although I am an employee of HP, I speak for myself and not for HP.

• OfficeJet Pro 8500 a Premium yellow will not print

  I am not able to print Yellow.  The quality of the print head is 'good' on my two print heads.  I cleaned the Black/Yellow Printhead (which was dirty) and electrical contacts.  There is no break in the inktubes.  Original HP cartridges were full (although with all attempts to realign and clean, they are now all almost empty).  Print quality report shows no white dark lines or gaps in the Test focus3.  The reason for Test 1 shows and connected lines.  Focus 2 shows not yellow, but without streaks white through any of the colored blocks.

  So I think I've covered everything except the replacement of the print head.

  The question is to know if I can wait that it will change the situation to change the print head or if I have to get the printer serviced - and, as it is out of warranty, if it means that the cost of the service outweighs the balance of the cost of obtaining a new printer.

  What do people think?  Is that what sounds like a new printhead will correct the situation?

  Thanks in advance.

  Hello Cherniack,

  Welcome to the Forums of HP Support!

  On the Officejet 8500 has not not printing yellow and all the troubleshooting steps you have done, I would say that Yes. Replacement of the print head would be your next best step.

  Even if the printer is out of warranty, the print head may be covered. It is guaranteed is distinct from the printer and is located on the side of the printhead:

  If your print head is under warranty and you call in North America, the number is 1-800-474-6836 and for all the other regions, click here.

  If the print head is out of warranty and you want to order the replacement, visit HP SureSupply.

  Thanks for posting,

• Ofice jet pro 8500 has more: officejet pro 8500 printing in BLACK when a color is out.how t usually do print in black only?

  8500 will not print in black only when one color is out. How to print in black. I tried to reset the color management to just black but it still won't print. the page is coming from my asus laptop wireless

  The Officejet 8500 has individual inks with separate printheads and "plumbing" to connect.  It requires ink in all colors to keep the plumbing for all air and/or damage the printheads.

  Not the answer you want to hear, but you will need to replace the depleted cartridges.

  The here document contains information on how the ink is used, in the terminology of this page the Officejet 8500 is an IIC printer.

• HP OFFICEJET PRO 8500, WINDOWS XP

  HP OFFICEJET PRO 8500 A, WINOWS XP, WHEN I TURN ON THE PRINTER I GET B3EFOBF2 POSTER AND THEN NOTHING WORKS, WHAT SHOULD I PLEASE.

  Hey ERELLA.

  Looks like the printer has an internal hardware problem and the code is raised to indicate this.  Please take a look at the procedure described in the document following the link.

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

  Let me know the results.

• HP Officejet Pro 8500 has problem with black ink printing

  I have an Officejet Pro 8500 a printer. When I print documents, it will not print anything in black ink. The colors work very well, but just black will not print. The printer says that the black ink cartridge has plenty of ink, and when I shake it, I can say that there is something in there. So, I don't think it's a question of black ink out. Is there a chance that something is blocking the ink out? Any patches for this in addition to the purchase of a new ink cartridge?

  Document here can help solve the black is not printing on your HP Officejet Pro 8500 has.

• Windows Vista 7 and HP Officejet Pro 8500 A910 connected wireless but does not properly

  I just moved in with roommate and wireless to connect to Windows Vista 7 with HP Officejet Pro 8500 A910... when I select print test page or a document to print, the printer and the computer are connected and respond, but instead of the test page or document the printer starts printing of dozens of pages of AI computer jargin: % BeginProlog %. : file Pscript_WinNT_ErrorHandler 5.0 0/currentpacking where{pop/oldpack...etc etc... This jargin continues for more than several pages. Anyone know what is the problem and how to fix?   Thank you, cropcircleguy

  Hello

  Please visit the link below to fix the problem.

  http://whp-Java.extweb.HP.com/ewfrf/wc/document?DocName=c01954177&LC=en&cc=us&DLC=en

• OfficeJet Pro 8500: No yellow or blue

  Very well yesterday, today problem started with no yellow.  Went through the process to the leaders own and has gotten a little better on the test page.  Heads cleaned again and now no yellow or blue.  Cleaned heads the 3rd time and the same thing - no blue or yellow.  All Original HP print cartridges are new or full.  HP online help does not have.  Any suggestions much appreciated.

  Hey @Rlo346,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the print quality when printing for the Officejet Pro 8500 all-in-One printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you are unable to print correctly, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are able to improve the quality or to achieve a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet Pro 8500 a icon, opening, changed

  When I click on the printer icon, it opens to only halfe of the dialog box.  Is no longer activate the scanner option, ink levels are no longer an option.

  How can I fix it?

  Hello

  Try to remove the software completely by clicking on start > all programs > HP > HP Officejet Pro 8500 A910 and follow the uninstall option.

  Then go to control Panl > programs and features > uninstall a program and remove reminders of the software (HP Customer Participation, Readi Iris OCR, etc.).

  Download and install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109378-2&cc=us&DLC=en&LC=en&OS=4062&product=4083969&sw_lang=

  Then look for any change when access to the printing software.

  Please let me know if this can help,

  Shlomi

• OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards.

  OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards. How to change so when doc is printed can be read like a book?

  I don't know where to find and change settings.

  can you please help?

  Thanks in advance

  Anna

  Anna

  There should be an option in layout to "Flip on long edge" or "return on the short edge.  Change this setting to change the orientation of the back page.

  If this does not resolve the problem that, please indicate what operting system you have and the number of exact model.

  

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• I'm getting a vertical line in the middle of the page when I use the ADF on my Officejet Pro 8500 a but

  HP Officejet Pro 8500

  Windows XP

  No error message

  No changes to the system

  Scan using the ADF puts a vertical line in the middle of the scanned page.  This does not happen when I scan from the flat screen

  Brian, this is going to be a pretty easy fix. What you're going to need to get is a lint cloth (as a microfibre cloth or a filter coffee) and get just a wet touch. Then, open the top of your printer to reveal the glass. There are two sections, one large, and that is a thin strip of glass on the left side. If the line makes its appearance in the ADF scans/copies only - clean this thin section with a moist, lint cloth.

  This should help you!

  More information here: https://www.youtube.com/watch?v=SPdwUKnrDgM

  Let me know and have a great day!

• OfficeJet Pro 8500 manually change the number of rings for fax operation

  I have a new machine which has a minimum of 6 rings before it works. My Officejet Pro 8500 has a max of 6 rings before the fax works. If the fax machine starts as the answering machine trying to record a message. It is a disaster.

  How can I maually change the printer to recognize fax obligations to 7 rings or more instead of 6?

  concerning

  Barry

  Good explanation.  The answering machine and the printer do not coordinate what to do when a call comes in.

  There is not a way to change the setting in the printer for more than 6 rings, but in my view, there is a solution to your problem.  Line 1 on the printer port is for connecting to the wall outlet you mentioned.  The port of line 2 is used to connect a telephone or answering machine.  Scans and fax number are transferred to the computer through a direct usb cable or via an ethernet cable connected to a router.

  If you connect the answering machine to line 2, the printer has built in the system so that the printer can decide if the call is for the answering machine or fax machine and act accordingly.  It won't work if the answering machine is connected to the printer.  Why don't you give that a try and let me know what happens.

• OfficeJet pro 8500 a: records being cluttered when printing

  the printer was working a few months when I printed something. and today I had to print something for the first time in months and paper ceases to be cluttered.

  and when I try the align print heads, it not aligned correctly and right side rear of the document that has been printed keep getting scrumbled for some reason any.

  can someone help me with this?

  HI @miniminS,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you used an Officejet Pro 8500 HP e-all-in-one printer with a Windows 10 computer but it is now blocking paper. I would like to help with that.

  Here is the document of support with this problem - a "paper jam" message for HP Officejet Pro 8500 (A910) a e-all-in-one printer series.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet Pro 8500 has more: impression of 8500 has only black and yellow

  Pretty simple problem.  The cyan and magenta colors do not print.  The cartridges are all fairly new, PLR and lines of supply to the printhead not are not tangled, etc..   I wonder if I need to replace the print head.  The machine is almost 4 years old.

  Thank you

  TP

  Hello @thomasapayne,

  I understand that when you are printing on your HP Officejet Pro 8500 has more e-All-in-One Printer Color Cyan and Magenta will not print. I would like to help you today with this problem of print quality. Thanks for the troubleshooting steps that you received before reaching out for support, including. Currently, there are a few quality printing additional troubleshooting steps that can be done to resolve this Cyan and Magenta print quality problem. However, if these measures fail to solve this problem of quality then a replacement Cyan and Magenta Printhead will likely be needed. That being said, can I please have you follow the steps below.

  To begin troubleshooting can I please have you click here. Once the support document opens, please follow the steps under four Solution. This includes step 1, step 3, step 4 and step 5 under four Solution. You may need to run the three print head cleans to unclog the printhead system. Attention do not exceed three clean because the ink is used during the process of cleaning print head. After troubleshooting is completed, please print another diagnostic quality report in order to confirm if the quality issue has been resolved.

  If the problem persists, a replacement Magenta and Cyan Printhead would be necessary.

  The print head should be is original printhead Cyan and Magenta HP 940. The part number is C4901A.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!