OfficeJet Pro 8600 not scan or copy

Similar Questions

• HP Officejet pro 8600 more scan-to-Email problems

  Having a printer above, connected to my network through a static IP address. Interruption of the connection some time after the firewall on the pritner ago was accidentally tunred on and corrected cela by restoring the defaults on the printer control panel. Restored the connection via the EWS cnda wireless printing now laptop, PC and mobile devices all via the wireless.

  It, scan to e-mail settings are exactly as they were before the occurrence of the problem with the firewall (when they worked very well), but now do not work - EWS fails when he tries to test the parameters of ASNA to electronic mail. I use the standard server outbound smtp and port 25 as advised by my electronic internet/mail provider, but nothing helped.

  When I try to activate ePrint, I get a similar message: "unable to connect to the server.

  Is there something that I need to reset or reconfigure the printer?

  Concerning

  RedRoscoe

  Hello RedRoscoe,
  
  I would like to see if I can help with the Officejet Pro 8600 Plus scan to E-mail and Web Services questions. I think that the issues can be addresses by two steps, I hope.

  About scanning to E-mail, you can be blocked by the two-step verification. What is the email client that you want to activate the printer for, MSN, Gmail, etc.?

  Issues of Web Services, try to apply a manual DNS 209.244.0.3 & 209.244.0.4 to the printer's manual I.P address.

  See you soon,.

• Need help to set up officejet pro 8600 and scanning to the network on OSX Lion folder

  Hello

  I'm trying to implement my Officejet Pro 8600 more scan to a network under OSX Lion folder.  I have correctly set up the printer otherwise (and can scan and flown from my Mac).  I created SMB sharing as described in the documentation.  My only question is what to enter in the Web server of the printer when it asks for the network path of the shared folder.

  For example, I have the following shared folder:

  / Users/me/Documents/scans/Durable goods received

  on my computer that has name is:

  My iMac

  has an IP address:

  172.16.1.4

  wonder web server of the printer a network path (for example: \\mypc\sharedfolder) but I do not know how to translate my way above in the correct format.

  I tried the following:

  AFP://172.16.1.4//users/me/documents/scans/durable------Goods\ recipes

  but he doesn't like it.

  I also tried:

  Recipes of \\172.16.1.4\Users\bvz\Documents\scans\Durable of goods.

  Nothing helps.

  Thanks for any help or ideas!

  Hello

  First of all, make sure to install the latest firmware for the printer.

  SMBX (used by Lion sharing protocol) support added lately, and the device fails to access any forlder Lion shared with an older FW version:

  http://support.HP.com/us-en/document/c02919168

  You have shared the folder durable goods received ?

  If so, I guess the correct path would be as follows:

  \\172.16.1.4\Durable goods received

  Please let me know of any changes,

  Shlomi

• Control Panel more HP Officejet Pro 8600 not lit and will not work

  Control Panel more HP Officejet Pro 8600 not lit and will not work. It worked except the last 4 days. I can use certain features of the computer as a scan but can not manually use Control Panel. Nothing DOES not illuminate. The power button is on but only weakly.

  Hi kwhofms,

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Officejet Pro 8600 - black lines when copying, colored scanning lines

  Hello

  I have a HP Officejet Pro 8600. When I try to copy from glass, copy of ADF, I get black lines going the length of the pages. Whenver I scan, once more, the glass or ADF I get lines colored, ranging from the length of the analysis. I called HP customer service and the representative told me clean the glass and part inside of the ADF, but the problem still remains. No idea if this is a common problem? More important still, how fix it.

  Do a hard rest on the printer. Let the printer and unplug the power cord. In doing so, it will remove the lines.

  When a solution is found, please indicate the position that solves your problem.

  If I have solved your problem, please do not hesitate to provide laurels and make sure that you mark this thread as provided solution!
  Although I work for HP, my messages and responses are my own opinion and not of HP

  Valerie, printer Agent

• OfficeJet pro 8600: not possible to change the scanning of the Panel of the printer resolution settings

  With my Officejet pro 8600, there is no possibility to change the scanning resolution settings when you are working in the control panel of the printer (not present button to touch) when I want to scan to the computer, while in the manual it is mentioned that, after pressing the Document Type, it should be possible to reach the resolution to change the resolution of the scan setting. On the other hand, when the scan to a memory card the button change the resolution settings is present.

  Sometimes for the scanning of all computers to select (winXP SP3 installed on it). The HP printing software is installed on all computers and manage digitization to the computer is turned on. It is possible to change the resolution settings when using my computer with the HP printing software, but as I said not in the use of the printer.

  Thank you to help you solve the problem!

  Hey mk75053,

  Scanning to memory card has the parameters of resolution through the front because that is the only way for the device perform this type of analysis.  However, to change the resolution settings for the Scan of the computer, one will have to perform scans through the software installed on the PC.

  I have all three types of 8600 models where I am located (base, more high quality) and of all printers simply ask to start the analysis after selecting the scan type.

  I hope this helps.

• OfficeJet Pro 8600: White scan Pages of the feeder of the Officejet Pro 8600

  Trying to browse the food tray, scanner empty pages. Analysis on the flat. I tried to restart the laptop and printer also does to unplug for a minute.

  Hey @cornerstone1,

  Welcome to the Forums of HP Support!

  I see that your Officejet Pro 8600 e-all-in-one printer is the digitization of the blank pages to your machine in Mac OS x 10.8. I can help you with that.

  First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, we will do a few things to refine the question. To do:

  1. Place a page with printed face down on the flat.
  2. Place a page with different print material face up in the ADF Document (CAD).
  3. Make a copy of the printed page.

  The next steps will depend on what is printed.

  If the printer made a copy of the page on the flat:

  The printer does not detect anything in the charger. Try to insert a blank sheet of 8.5 "X 11" or A4 paper and see if you hear a noise or identical to "document loaded Original" message. " If you have not the printer will need to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer did a Virgin copy:

  Take a blank sheet of paper, write a 1 on one side of the sheet and number 2 on the back side. Then insert the paper in the tray and make a copy. If you still see a blank page then the printer will have to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer made a copy of the page in the ADF:

  There is a problem with the drivers scanner on your Mac. To correct this:

  1. Unplug the USB cable from the printer, if it is connected to your Mac.
  2. Click Apple, system and print and Scan preferences.
  3. Hold down the CTRL key and click on the picture of the printer on the left.
  4. Click on reset printing system.
  5. Open Applications and your Hewlett-Packard folder.
  6. Launch the HP uninstaller.
  7. Open Applications, utilities and disk utilities.
  8. Click "Macintosh HD" on the left.
  9. Click on verify disk permissions. This should take about 10 minutes.
  10. Click on repair disk permissions. This should take about 10 minutes.
  11. Restart your Mac.
  12. Download and install the latest drivers by clicking on this link.

  At this point, you should be able to scan from the ADF.

  Please let me know if that solves your problems by clicking on accept Solution below my post or if you have any other questions. If not, have a great week!

  If you appreciate my help please click on the icon below my post thumbs up.

• HP Officejet Pro 8600 more won't copy even after hard reset

  HP Officejet Pro 8600 Plus the Windows 8 operating system

  Will be printed computer; you scan documents & save on computer. will NOT be printed on the device.

  Stop printer; unplugged from the wall and the back of the unit. holding the power button for 60 seconds. reconnected; unit began.

  Document placed on the glass; Press copy; hit black; Unit pulls the sheet of paper; device scans the document (squeaks when scanning); After the period of time, it spits out paper & readings 'canceled copy', but do not erase or return to the home screen.

  Help!

  Hello

  Please check your Inbox for private message for the reset, I will send you.

• HP Officejet Pro 8600 more on glass copy problem

  When I try to copy on glass, the bar scanner does not move to the far right edge so it cut about 3 inches from the top of the copied document. Scan from document feeding and sending items to be printed work very well.

  Hi @MKortan and welcome to the Forums of HP!

  I understand that you are having problems to copy.  I would try to help!

  What size of paper do you use?

  I recommend you to perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Also, try to plug the power to the printer into a different wall outlet.

  I suggest you then update the firmware of the printer:

  Printer updates for HP Officejet Pro 8600 (N911), 6600 (H711) Officejet and Officejet 6700 Premium (H711) e-all-in-One Printer Series

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet Pro 8600 D949CA: Scan of Cant to PDF after upgrade Mac Sierra 10.12

  Just upgraded to mac Sierra 10.12 and now scan to PDF to the computer does not

  error: "a required software component is missing or damaged. Please reinstall the software for your device and/or check your hard drive for problems. »

  Then I downloaded the latest version of the driver, but when I click on HP Utility & Scan to computer it gives error

  "Software required for the scan of the computer could not be located on this computer.

  simple scan software can not find him as either

  but disk utility works insofar as I can print on printer

  Summary:

  I installed the latest driver after upgrade to Mac0s 10.12 Sierra

  I can not scan to PDF & send to the computer

  Feature product number: CM749A

  Name of device model: HP Officejet Pro 8600 N911a

  Device serial number: CN34SBXG0H05KC

  Mac OS version: 10.11

  Service ID: 23226

  Hi @orangecowboy,

  Thank you for reaching out to the forums! I understand that you have problems of digitalization in PDF format for the Mac since the upgrade to the Sierra. I'd love to help you.

  Try the following steps to see if they will solve this problem: Scan network connection is lost (Mac).

  You have the option to allow the scan to computer?

  I have provided a few steps to manually remove all the old software of the printer and reinstall the latest drivers again if you still have problems.

  Here are the steps: Uninstall HP Printer (Mac) software.

  Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, HP IO and trap of HP monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.

  Restart the Mac.

  Empty the trash.

  Once connected, repair disk permissions.

  1. On the Dock, click Applications, then utilities.
  2. Double-click disk utility.
  3. Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
  4. Click repair disk permissions at the bottom of the window.
  5. Once the repairs completed, restart the computer.
  6. Restart the computer.

  Install the latest version of the software: HP Easy Start.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• HP Officejet Pro 8600: HP Officejet Pro 8600 not printing pictures

  With the kind cooperation of RnRMusicman and other knowledgeable people here, I could solve virtually all the problems I had Windows 10 to my HP Officejet Pro 8600, work flawless long since I bought it and while I was using the Professional Windows 7 operating system.  I was able to solve the problems of scanning and printing.  I should say that I can NOW print letters, notes, etc. I wrote on WordperfectX6, scanning photos, documents, etc. without any problems.  However, today, I tried to print photos of two 2 'My images' files and everything seemed to go OK, I got the display window to ask me how many, what size, photos etc I wanted to print and I clicked on print, then got another window showing the progress, but there was absolutely no response from my HP Officejet Pro 8600.  I tried to unplug and plug in again, restart, using the HPPSdr.exe and telling me everything is beautiful - but of course, this isn't.  When I tried to choose in the menu to go online to more possible solutions, I still said that I am not connected to the internet.  I hope I'm not overstaying my welcome to these forums.  It is a serious problem, I want to overcome since I have to print photos from time to time for projects.  Thanks in advance to you all and know that I am very grateful for past assistance which has solved MOST of the problems.  This one I didn't know until I tried to print photographs, lol.  As I said the OTHER impression, as WordperfectX6 is absolutely no problem only photographs.  Even looking at the "see what's printing" I do not see the ORDERS that I sent to the printer.  It is completely empty.  Thanks again.

  First of all, I do not deserve the title of "Guardian", lol.  I had adjustments and is raging after the upgrade to Windows 10 trying to do my job of Hewlett-Packard Officejet Pro 8600 (blah, blah blah).  I tried all kinds of recommended patches and nothing has been done, or he helped briefly and then the problem resurface.

  Feeling totally beaten yesterday, 2 November 2015, I deleted every single file from HP, fix, program, diagnostic tool ALL.  Then I unplugged the printer from your telephone line and plug its USB connection to the computer.  It was 19:00, 2 November 2015.   I then dug around and found the original set of the instructions that came with the printer when I bought it on amazon about two years ago.   Left on my desk, resolved to do battle with these unbeatable hi-tech "monsters" overnight.

  This morning, November 3, 2014, at 6:30, to feel refreshed and ready for battle, I discovered by accident that my DSL provider, century link, had a firewall (in addition to one already, I have in my software) so I advanced and off to see if that would help.   I just reconnected it on the printer, BUT this time I have not re - download HP software.  AND HERE, my Officejet Pro 8600 works again!  I can print from WordPerfectX6, I can print some photographs-YAY!   The only thing I'm still not able to solve must be able to print the pages of the internet.  For example, I tried to print a page of amazon.com and when I went to 'print' I was delivered to a Fax template.  This happened also when I clicked on "Print preview" - but I can live with THAT.  So, I walk away from the battlefield until I totally lose my sanity and tell me "that's close enough," lol

  Another by-product happy to remove the firewall of the century-link, which I didn't even know existed, it's NOW, I was able to receive updates from Dell, which had previously been cancelled/blocked, ostensibly by this firewall 'stealth' of my DSL provider which I didn't even know existed.

  Thank you!  To you all, who tried to help and who actually HELPED thanks to your suggestions.   Who would have thought that do not try to download HP ALL and eliminating a firewall that I didn't even not existing would solve 99% of the problems.  Thank you, Hewlett-Packard to also operate these forums!   They are EXTREMELY USEFUL!

• OfficeJet Pro 8600 stopped scanning

  I have my 8600 Officejet Pro connected to my computer and use Windows 7. When I got the all-in-one, he scanned beautifully. Then one day he just stop scanning. I get an error when I try to scan which said"The HP 8600 Pro Ofifcejet not found. »

  I ran the HP Print & Scan Doctor half a dozen times and to halfway through, I still get the error message "The HP Officejet Pro 8600 was not found."

  On the HP Print & Scan doctor, when she leaves, I get a screen that verifies offshore:

  -Device Manager

  -Pilot Check

  -Device status

  -Windows (WIA) Scan

  And then I have a yellow triangle with an explaination in next to "HP Twain scanning" brand

  He has a box that says: "Please save your work and close all applications. Unplug it from your printer by pulling on the power cord from the printer. Plug it back, turn it back on, and then click "Restart the computer." Once the computer is restarted, run this utility again. "What I've done several times - it doesn't change ANYTHING. Still, I get "The HP Officejet Pro 8600 is not found" error box again...

  I would add also, I was able to print without missing a beat and I use a USB cable to connect the MFC to my PC as our wireless here at the office isn't bad.

  I would be very happy for any help and suggestions that someone has!

  Thank you!

  RobbieLee

  Hi RobbieLee,

  I see that you have some difficulties now scans your Officejet Pro 8600 to your Windows 7 PC.

  Please, try this and let me know the result.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• More OfficeJet Pro 8600 - Question scan

  Hello

  I recently bought a new HP OfficeJet Pro 8600 Plus printer.  When I scan a document, it is automatically saved in the folder "My Documents" on my PC.  Is it possible to redirect the scans to another folder?

  Thank you

  You can change the target to be analyzed as follows:

  1. From the desktop, click the HP Officejet Pro 8600 .
  2. In the framework Of Actions of Scanner, click scan a Document or Photo.
  3. Select the shortcut used to scan from the left pane, and then click Advanced settings.
  4. Enter the Destination tab.
  5. Click Browse, select the target location to save, and click OK.
  6. Close a window of the HP software and try scanning using the modified shortcut, the analysis should be save into the configured location.

  I also provide information on how to scan on the control panel.

  Please see click on hyperlink below:

  http://support.HP.com/us-en/document/c02921272

  Help the community by marking this post.
  Your question has been answered? Mark it as an acceptable Solution.
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  I work for HP. The answer is my personal opinion and not HP

• OfficeJet Pro 8600 Plus: scans with USB, Ethernet 10 Mbit/s but with 1 Gbps

  I installed my router a Netgear router from 100 Mbps to 1 Gbps router TP LINK Archer C8. I use a printer more Officejet Pro 8600 with scanner. Scanned the fin on the Netgear router, it is not scan with TP link sanner. I get an error "Scanner communication cannot be established. I changed to a USB connection and was able to scan successfully. I noticed the printer only has 10 and 100 a half and full speed duplex settings. The scanner is not compatible with a 1 Gbps puts? I uninstalled and reinstalled several times printing software.

  UPDATE : tried the HP Scan and Capture application in the Windows store. Works very well. Must be some type of problem with the native drivers scan and connections broadband.