OfficeJet Pro 8600 Plus: more than 8600 copy color

I just replaced my cartridges 3 color.  Since then, I can't "copy" a document in color without any page print magenta background instead of white.  Even the black cartridge is fairly recent.  I don't understand what to do.

Hello @dmom2nonie,

Please follow the steps I provided. There are one of the two problems that occur because of copy quality:

  • Question 1: A question of power:

Please ensure your printer is plugged directly into a wall outlet for power. Power strips and surge protectors can cause HP printers lack power and will not work properly. Once your printer is connected directly to the wall outlet please test again the copy function.

  • Question 2: Programming question:

Even if you updated the Firmware Version on your HP Officejet printer there is always a chance that there is a corruption in the programming version on your printer. This corruption may cause copy/scanning mechanism works not properly.

If plug the printer directly into a wall socket for power made no difference, can you please do click here to access the troubleshooting steps to resolve the problem of vertical lines of color. Please run through the Solution, Solution two, and three, and four Solution. This includes the substeps for each of the listed Solutions.

If you arrive at the end of the troubleshooting and the question remains there is an additional discount that I can have you try.

Please let me know if these steps don't resolve your problem. Fingers crossed!

Tags: HP Printers

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