OfficeJet Pro 8600 Plus N911G: Cannot use the Scan to PC, option on my printer

Similar Questions

• OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

  I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.

  Hello

  Thank you for using the HP forum.

  A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

  Alternatively, you can try the doctor print and Scan?

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• OfficeJet pro 8600: not possible to change the scanning of the Panel of the printer resolution settings

  With my Officejet pro 8600, there is no possibility to change the scanning resolution settings when you are working in the control panel of the printer (not present button to touch) when I want to scan to the computer, while in the manual it is mentioned that, after pressing the Document Type, it should be possible to reach the resolution to change the resolution of the scan setting. On the other hand, when the scan to a memory card the button change the resolution settings is present.

  Sometimes for the scanning of all computers to select (winXP SP3 installed on it). The HP printing software is installed on all computers and manage digitization to the computer is turned on. It is possible to change the resolution settings when using my computer with the HP printing software, but as I said not in the use of the printer.

  Thank you to help you solve the problem!

  Hey mk75053,

  Scanning to memory card has the parameters of resolution through the front because that is the only way for the device perform this type of analysis.  However, to change the resolution settings for the Scan of the computer, one will have to perform scans through the software installed on the PC.

  I have all three types of 8600 models where I am located (base, more high quality) and of all printers simply ask to start the analysis after selecting the scan type.

  I hope this helps.

• HP Officejet Pro 8600 Plus: establishing an overview of scanning

  Is it possible to install my printer so that when I scan my computer and save in JPEG, the Scan preview screen will come so I can adjust my range before sweeping it records on my computer?  So far, the only time where I can make up the preview screen and adjust the size of my analysis of the area of the photo is when I open the program HP Print & Scan Doctor 4.7, which is a bit of a pain?  When I bring the HP embedded Web server program it doesn't give me that tab Scan - Webscan, that gives me an overview but I can not adjust the scan, it wont let me register only.

  Unfortunately, I'm went to the site of Photo Creations & downloaded the program.  Now, my computer is infected with any malicious & pop ups software.  A good option for me, still did not work to get rid of the damage on my computer.  Going to stay just with the HP Print & Scan program doctor.  It's a bit of a pain, but at least I know it works.   Thanks anyway those who tried to help me.

• OfficeJet Pro 8600 Plus N911g: Folds of paper for applications, but not for diagnosis

  My printer worked flawlessly for a little more than 2 years, and without visible reason to do it, now folds of paper for almost every print job.

  When I print from an application (Word, WordPerfect, Excel, MS Paint, etc.), it is a page scale crinkle approximately 2.5 "high.  This is not the case when I have a diagnosis or a test page. It also doesn't happen when I print from an Apple device.

  I tried to use different types of paper.  No difference.  I tried using different paper settings (thick paper, photo paper, etc.).  No difference.

  Any advice on how I can solve the problems?

  I forgot to mention that I tried a generic driver and that failed, too.   After my announcement, I've uninstalled and reinstalled the printer, which (at least so far) has fixed the problem.   Thanks for the tips.

• OfficeJet Pro 8600 Plus works well on the cable network.

  Printer keeps sleeping on wired networkand should I go to printer and turn it back on manually. (Used to stay awake).  It installs as a printer of cable network.  OS Win 7 32 bit on HP Pavilion a6242n-b.    I also miss "Software Solutions" which was with my old Photosmart C8180.  Thank you, Jerry

  Jerry,

  Thanks for your patience on this issue. HP tries to comply with all standards of energy in all products and this makes the customer experience a little difficult sometimes. I'll make sure to pass that feedback to design teams. We are always looking for ways to improve the customer experience.

  Thank you

• OfficeJet Pro 8600 Plus: paper stop on the stall broke

  Someone broke the paper stop so printed pages land on the floor.  The Staples store only replaces printers, and this one is no longer under warranty.  It's always a good printer.  Is it possible that I can order the part and replace it myself?  The part I need is that you shoot for letter or legal with the paper stop to the end of it.

  Thanks for that link, it at least allowed me to get CB015-67011 part number and then search the Internet. I found an American company Partshere that it even ships its products to the Canada.  :-)

• OfficeJet Pro 8600 Plus fried by storm - how can I removed the ink cartridges

  A storm on the last week my OfficeJet Pro 8600 Plus feeding dish. The printer is irretrievably economic so I ordered a new printer.

  Without power, the transport of ink cartridge is stuck in extreme right position where it is impossible to remove the four ink cartridges relatively new. Ink is not cheap... would like to be able to recover the disabled printer ink cartridges but cannot understand how the cart release.

  Any sugguestions would be appreciated.

  In the end from the deceased by removving Assembly ADF/scanner printer ink cartridges. This provided access from the top to the distribution of ink stuck.  T10 Torx driver required to remove all.

  The new printer will not accept the cartridges retrieved when installing printer... had to use the "setup" cartridges in the box with the new printer.

  After you configure the new printer, however, I've been able to 'Set up' cartridges for almost new XL cartridges that I had recovered from my old printer.

• HI, how can I scan a picture and only the witout the rest. On a HP Officejet Pro 8600 Plus?

  HI, how can I scan a picture and only the witout the rest. On a HP Officejet Pro 8600 Plus?

  When I scan I got my photo and all white for the rest of the screen

  It has no function of machine harvest in the 8600 software. To get the exact size, you will need to manually set the size for the scans that you do. You can find the setting by clicking on the blue link to advanced settings in the first scan window. Will take you to a place that will allow you to change the size of the scanning area. Hope that helps.

• HP Officejet Pro 8600 most not recognized on the network

  I have a Qwest DSL Modem/router that has 4 ports on the back.  I use 1 Port on the DSL Modem/Router to conntect to my NetGear router.  I use 2 ports on the router/DSL Modem to connect my printer HP OfficeJet Pro 8600 Plus.  I use 3 Port on the DSL Modem/Router to connect my Brother MFC-7360N printer.  I do not use 4 Port of Modem/router DSL.

  My NetGear router is used to connect all cable (5) computer in the House.

  I was able to successfully install the software from the Brother printer on all computers and can print on the brother of one of the desktop printer.

  I have the HP printer software installed on all computers, but on WIN XP desktop pc I can not detect the printer on the network.  During the installation process, the software detects that the HP printer and the WIN XP pc are connected to two different routers (DSL Modem/Router is detected as a router by WIN XP pc).  On the another desktop running WIN8 or WIN7, it has no problem detection even if the printer is connected to the DSL Modem/Router, while the PC is connected to the NetGear router.

  Someone at - it some knowledge that why I'm having this problem.  The problem seems to be with the WIN XP pc and not the pc WIN7 or WIN8.

  You run a double NAT scenario, is not good.  Simple correction, switch the gateway (modem/router) in Bridge mode, which disables the functions of router and do just a modem.  Now, connect the Netgear router to the bridge and this have to manage all of your Wi-wired connections and.

• Lack the HP (Officejet Pro 8600 Plus) utility. no need to reinstall - cannot uninstall the printer software

  I had to wipe my iMac and resinstall IOS Mavericks (10.9.5).  Printer (Officejet Pro 8600, 9N11g) works, but won't scan (double-clicking icon in "original item cannot be found") and the HP utility on dock icon is absent, replaced by a "?."  I found instructions to uninstall the printer software so I can reinstall... but there is no longer any HP or "Uninstalling HP's" on my Mac HD folder.  Not there at - it a HP folder in the library/printers folders.  Research Spotlight shows no HP or Hewlett-Packard folder on my hard drive.

  I downloaded a 'HPPPrinterDrivers3.0.dmg' and ' HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg, "which I'm hoping will contain updated software/drivers to reinstall the printer and I hope as the HP utility so I can resume the scan function, but I can't understand how to remove the current printing software, and I don't know if those are the files migrate to use.  I understand just remove the printer will not be enough.

  Can someone provide step by step instructions how uninstall the software and installation (since I don't know if I have the correct dmg files)?  Thank you.

  Hello

  First I offers to repair disk permissions, and then try to reinstall the HP software.

  Follow the steps below to repair disk permissions:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Once you are finished, run the HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg and follow the instructions on the screen, be sure to select the option of Scanning HP when installing to get all the features of the software.

  Please, try the above steps and let me know the results,
  Shlomi

• OfficeJet Pro 8600 Plus: cannot remove the pop-up windows deleted printer HP Pavilion p6-2014

  Hello

  I read the corrective action of 24/09/15 to HP Community@Felix_B to remove my HP printer previous (see the info solution reference below). He has worked to eliminate a group of print job corrupted. However, the pop-ups started continue. The two pop-ups State "there was a problem starting C:\Program HP HP Officejet Pro 8600\bin\HPStatusBL.dll. The specified module could not be found.  Can you please help me remove?
  
  Thank you-Chuck

  Re:

  Solution! Re: Unable to remove my printer
  Options
  24/09/2015-13:32
  Welcome to the community of HP @Felix_B,.

  Hello
  File Exploer type %appdata%\Microsoft\Windows\Start menu Startup into the address bar and press ENTER.
  Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.
  
  Kind regards
  Shlomi

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• HP Officejet Pro 8600 Plus the Scanner Software

  Hello

  I'm a big fan of HP products.  My last several printers, scanners and computers were all HP.

  I recently bought the HP Officejet Pro 8600 Plus to replace an older machine with similar features (ADF, duplex, etc.).  The previous machine was also an HP printer.

  The problem I encounter is that the software appears to have been downgraded.  The software on my previous machine had the ability to automatically analyze the photos laid on the flat bed scanner in individual jpg.  With the software on this computer, it seems that I need to manually crop each image.  The options for optimization of each picture, eliminating scratches, automatically adjust color, sharpness, etc. are all gone.

  I really miss these features.  I found that I had been using a "basic" version of the software.  I installed the full version and found it a little different, but it still lacks the automatic selection of the image and image tweaks I did this inveterate of.

  Is it possible to recover these options?

  Thank you

  -MrXmas

  What I found there are some good options based on their comments, I'm not sure if they will have all the features you're looking for, but...

  http://goo.GL/Czm1

  http://goo.GL/3KUR

  I would like to know if this is useful!

• HP Officejet Pro 8600 e Plus: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g and instant ink

  Morning

  Does anyone know if the HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g is compatible with the instant the ink program?

  Thank you

  Stuart

  @StuartTunstall

  Welcome to the HP Community Forum - we are a community of fans of HP !

  It seems that your printer is not eligible.

  Connected - HP Instant ink > FAQ > my printer is eligible for the moment ink HP?

  I also checked the datasheet for your printer and did not find any indication of instant support of ink.

  Time for a new printer HP brilliant?

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