OfficeJet Pro 8600 Plus: paper stop on the stall broke

Similar Questions

• HP Officejet Pro 8600 Plus: paper jams false

  I'm frustrated that I can't fix a paper jam called... HP says clean the pickup roller and all other... all that, changed paper too.

  There is no paper jam, and sometimes it works a few Goes After that ' Pick engine fail!  Then the constant paper jam.   Uggh!  The paper path is clean and clear

  I tried reset hard and load the latest firmware (update)... not so good.

  I saw a fix "in private" messages... It worked fine 2 days ago!

  Help someone?

  Hello @StEdsNut,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of 'stall engine Pick' when printing your HP Officejet Pro 8600 more e-all-in-one printer. I would like to help you today with this problem to feed paper. Thank you for all the troubleshooting steps that you received before you reach out for support.

  To begin, please can I you click here for the suggested troubleshooting steps. I realize that you have tried most of these steps. Please, just review the Solutions proposed to ensure that no action is missed when you completed your troubleshooting. If you missed a step, please complete this step before you begin.

  If the problem persists, please check your Private Messages. I send you a private Message with instructions on how to perform the Programming Reset full semi.

  Please post the output of your troubleshooting in this thread. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8600 Plus: PC stopped communicating with wireless Officejet Pro 8600 more

  My HP printer has been connected to my PC via my home wireless network and work without problem, for 18 months.  A few weeks ago the printer stop appearing in the printer dialog box when I went to print a document.  The printer continues to operate wireless for all my mobile devices without problem.

  I went through all the HP process and tools for troubleshooting, downloaded and installed all updates, nothing helps.  I uninstalled my PC off and now it will not reinstall.  The installation process see the printer on the network, but when I try to install it it said "cannot be installed on the network" and it goes no further. I lost hours and hours trying to get to the bottom of it, nothing helps.

  What is the problem?

  Hi @Layli,

  Welcome to the HP Forums!

  I noticed that your PC has stopped communicating with your HP Officejet Pro 8600 wireless connection more. I'm sorry to hear that, but happy to help!

  Out of curiosity, what happens if you install the printer using the USB method wireless configuration? Check out this guide, your wireless printerand select Configuration USB wireless.

  Also, if this does not work, able to install the printer are you using a USB connection? In this way, we can see if the problem could be the connection itself or not.

  You see error messages on the control panel of the printer at all?

  Thanks for posting and hope to hear from you soon!

• OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

  I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.

  Hello

  Thank you for using the HP forum.

  A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

  Alternatively, you can try the doctor print and Scan?

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• OfficeJet Pro 8600 Plus: problem of scanning the computer

  I have a HP Officejet Pro 8600. It is configured for a wireless connection.  All the features work, i.e. copying, printing out of internet/office, Fax, with the exception of scanning.  The printer is displayed the "OS is not taken in charge for this feature.  He has never done this before.  I was always able to scan to my computer before. My OS is Windows 7, 601.64.  I tried to reinstall the HP with the provided CD, but which does not allow me to run that is.

  Any suggestions before I have throw out the window?

  Hello

  Can scan you from the HP Officejet Pro series 8610 software by clicking Scan a Document or Photo?

  If not, try after HP print and the doctor Scan by selecting the difficulty of analysis:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E013-1&h_keyword=DG-NDU

  What are the results reported?

• OfficeJet Pro 8600 Plus N911G: Cannot use the Scan to PC, option on my printer

  I recently updated from Windows 8.1 for Windows 10 and had to reinstall my printer drivers and software.  Since doing so, the office of my printer scanning function did not work.

  When I use the option on the printer, I get the message that no computer I'm done to open the HP printing software, select the scanner actions and select manage the scan of the computer.  The only thing is that twhen, I go to the HP folder in my Start menu, there is no installed printer HP software.

  I went to the page support and download the complete software solution for my printer and ran the installation, but I still do not have anything that will allow me to select the actions of scanner, and then select manage the scan of the computer.

  I even tried to use HP Print and scan v4.7 doctor.  He said full software solution is not installed on my computer and it gives me a button to click to download the software, and it is said that it downloads all the 123 file meg, then it gives me an error download failed message and offers try again immediately, but it fails every time.

  My printer is connected to my PC via my WIFI router.

  Hey there,
  Try the next step, I believe that this will help you overcome the problem.
  1. remove the printer driver of "devices and printer" which is located in Control Panel.
  2 Download this file (http://ftp.hp.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe), which is the solution full HP JO 8600 series.
  3. extract the contents of the file.
  4. open the "Utils" folder and choose the folder 'x 64', inside you should be able to locate a file called "RemovePreInstalledDrivers" > once you open this file black screen opens, wait for it to close, then move to the next step.
  5. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  6. after the restart, the head disk Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupLuncher and double click it.
  7 start the installation, choose the wireless option.

  Who should add the scanner to your imaging devices.
  Best Of luck ~

• All-in-one printer, HP Officejet Pro 8600 Plus will not print the image in the logo of the company

  I have a Mac the OSX Lion version 10.7.3 (11 d 50) I recently installed this printer. I printed the other documents in color without problem.

  Now, I'm trying to print an invoice with my company logo. The X in the logo is an image that has different shades of blue, but it prints other items on the invoice that are blue. It also correctly print the watermark in blue.

  Any suggestions?

  Thank you for responding!

  It turns out that I had to change my color matching print settings to make it work. I went under correspondence of colors and changed the option provider corresponding to ColorSync.

  This automatically replaced by the profile glossy color Brochure instead of paper simply. It's a shame as this used toner and does not allow you to print a copy of the project.

  I tried a couple of the other profiles, but so far they use as much toner, or does not print the logo. I was subjected to time constraints, so I had to stop experimentation, but once this project is completed, I will try the other profiles to see if they work.

• OfficeJet Pro 8600 Plus works well on the cable network.

  Printer keeps sleeping on wired networkand should I go to printer and turn it back on manually. (Used to stay awake).  It installs as a printer of cable network.  OS Win 7 32 bit on HP Pavilion a6242n-b.    I also miss "Software Solutions" which was with my old Photosmart C8180.  Thank you, Jerry

  Jerry,

  Thanks for your patience on this issue. HP tries to comply with all standards of energy in all products and this makes the customer experience a little difficult sometimes. I'll make sure to pass that feedback to design teams. We are always looking for ways to improve the customer experience.

  Thank you

• OfficeJet Pro 8600 Plus fried by storm - how can I removed the ink cartridges

  A storm on the last week my OfficeJet Pro 8600 Plus feeding dish. The printer is irretrievably economic so I ordered a new printer.

  Without power, the transport of ink cartridge is stuck in extreme right position where it is impossible to remove the four ink cartridges relatively new. Ink is not cheap... would like to be able to recover the disabled printer ink cartridges but cannot understand how the cart release.

  Any sugguestions would be appreciated.

  In the end from the deceased by removving Assembly ADF/scanner printer ink cartridges. This provided access from the top to the distribution of ink stuck.  T10 Torx driver required to remove all.

  The new printer will not accept the cartridges retrieved when installing printer... had to use the "setup" cartridges in the box with the new printer.

  After you configure the new printer, however, I've been able to 'Set up' cartridges for almost new XL cartridges that I had recovered from my old printer.

• Printer icon double label explanation yellow Officejet Pro 8600 Plus, automatic duplex short-term paper.

  OfficeJet Pro 8600 Plus, Auto Duplex paper too short. Runnig Windows 7 on Envy 17 3D t. How can I get rid of this 2nd icon, it came after I reconnected to the laptop on the USB port a day. Don't troubleshoot the icon that has yellow mark next to him. The printer is wonderful it prints beautifully. What I've done is by clicking OK on the normal icon created when the printer was installed when the message appears on short Duplesx Auto paper, I click ok and it prints fine. It bothers me that there is a second icon with a yellow mark on it. I know this isn't like that. The system finds no problem do you the troubleshooting tools. Tells me no problems.  Unless she's storying for me. Thank you

  Blessings to all

  Hello

  To solve the problem with the yellow mark righ - click this device and choose uninstall. Restart the system and this problem should be solved.

  To solve the problem with "Auto Duplex paper too short" Please check the link below:

  using my new printer officejet pro 8600, I get a warning "too short paper for auto-recto-sided".

• How to set the Date and time on my HP Officejet Pro 8600 Plus?

  I have a HP OfficeJet Pro 8600 Plus, and I would like to know, how can I implement the time stamp that is under my printer display screen continually Jan 00 00 00:00 a.

  Thank you

  @misslady,

  HP has gone green, here's the guide you're looking for.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• HP Officejet Pro 8600 Plus the Scanner Software

  Hello

  I'm a big fan of HP products.  My last several printers, scanners and computers were all HP.

  I recently bought the HP Officejet Pro 8600 Plus to replace an older machine with similar features (ADF, duplex, etc.).  The previous machine was also an HP printer.

  The problem I encounter is that the software appears to have been downgraded.  The software on my previous machine had the ability to automatically analyze the photos laid on the flat bed scanner in individual jpg.  With the software on this computer, it seems that I need to manually crop each image.  The options for optimization of each picture, eliminating scratches, automatically adjust color, sharpness, etc. are all gone.

  I really miss these features.  I found that I had been using a "basic" version of the software.  I installed the full version and found it a little different, but it still lacks the automatic selection of the image and image tweaks I did this inveterate of.

  Is it possible to recover these options?

  Thank you

  -MrXmas

  What I found there are some good options based on their comments, I'm not sure if they will have all the features you're looking for, but...

  http://goo.GL/Czm1

  http://goo.GL/3KUR

  I would like to know if this is useful!

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• How to change the language on a HP Officejet Pro 8600 Plus

  I got a new HP Officejet Pro 8600 Plus and chose inadvertently Russian rather than English language. How can I change it back to English? I read the other posts on this topic, but they were for different models of printers and the instructions don't work on my 8600.

  Hello

  Please watch the following video:

  http://www.YouTube.com/watch?v=giATn-Uu6Nk

  It will be useful.