OfficeJet Pro 8600: software problem

Similar Questions

• How to install printer HP Officejet Pro 8600 software more? Windows 7

  How do we install printing to my HP Officejet Pro 8600 software more?  I had trouble with the wireless connection, but that is fixed.  The printer now shows the menu, but I can't find how and when to install the software.  Thank you

  Hello

  Please visit this site to download the package of right of the printer and install it on your machine.

  Merry Christmas.

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• Cannot open the Officejet Pro 8600 software in Windows 8.1

  I have 64-bit Windows 8.1.   I installed Officejet Pro 8600 e-all-in-one-made N-911 using OJ8600 - 1315.exe.   The printer and the software worked fine in Windows 7.   Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies without problem.   I can use the printer window to start scanning and copying.   However, I have an icon on the 8.1 Windows Start Page that says Officejet Pro 8600.   When I click it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I don't get the Officejet software where I can control the resolution of the scans and files generated by the printer.   How can I access the HP Officejet Pro software?

  Ein

  From the control panel select programs, then select default programs.

  Click associate a file or Protocol to a specific product type.

  Locate the prefix .hta , double click on it, click More Options and select the Microsoft (R) HTML Application Host instead of the selected Visual Studio.

  If you can not find this option in the list of scrool to the end and click on watch for another file on your PC.

  Navigate and select C:\windows\system32\mshta.exe.

  Confirm the changes and check for the difference.

  If you see yet another type of error, install the hotfix by following the steps for Windows 8 below:

  http://support.HP.com/us-en/document/c03640384

  Kind regards

  Shlomi

• HP Officejet Pro 8600 software / printer on Windows 8

  We just bought a new printer - HP Officejet Pro 8600.  We have 2 computers I want it to connect to eventually.  1 is a cable in the office (Asus) with Windows 8 & the 2nd. is a laptop (HP) with Windows 7 (two new computers within the past year).  I tried to boot with the Windows 8 a.  It seems I have to buy an 'ethernet' cable to start with - it says to plug into the wall - this does mean in our router?  The printer has all the details how to take the packing off the printer tape but the minimum for 2 types of cables.  2 problem is the software is not compatible with Windows 8.  I guess it's doable, but can someone tell me details on how to go about it.  I've seen some of this forum for Windows 8? RT the instructions would be the same?  On this computer, I'm stuck without 'ethernet' cable (comes with a USB cable - what is - this for?) & the fact that Windows 8 do not accept software.  It seems that if I go not for a good start but probably assume that everything is possible at some point?

  Our old printer is a cannon that has the "almost complete used ink absorber.  I plan on using that one with the laptop until it is completely 'dead' then would also like to work with our new 8600 printer.  I thought that it would probably be best not to hang it up until I have the old party?  What is the best idea or not?

  I'm not too computer 'savay' but my understanding is I would need to have a "cable in" via an ethernet cable and the other would be "wireless".  It gave me the idea that the printer can be anywhere in our House, but assumed it would be partly true since the ethernet cable should be near our router?  Is this a correct assumption?

  Any help appreciated.  Thank you.

  Hi SueSSue,

  If the printer is connected Ethernet you will not have to worry about getting a weak signal and possible connectivity issues, but with wireless, you are not bound to the office with the laptop. The option should be good in your case. If the printer is already at work, you can leave it connected to the way you have it. Let me know if you need help.

• Officejet Pro 8600 printing problem

  I bought my Officejet Pro 8600 on 4 June 2014. I use windows 7-32 bit, everything worked fine until June 25, when I got an error message when you try to print saying "unable to communiucate with printer. I ran out and the printer worked again. On June 27 the same message, but his time of 8 hours of troubleshooting has not solved the problem. During a clean reinstall everything if fine, green all ticks, then all at once the connection is lost, managed to print a document during this time, but then print to square 1. Sometimes the software automatically detects the Lan connection and sometimes I have to put the IP address but two methods fail after a short time. I closed my firewall, but that made no difference. Talked to my son who is a computer expert and it is strange to have the same problem with its HP printers, which it has failed to resolve yet. I am 72 years old and have reached the point of despair that nothing seems to work and I've only had the printer for 3 weeks, that I would really appreciate if you have a solution. cordially 2dx

  2DX

  You run any type of anti-virus program?

  Create a new TCP/IP port with the static IP address assigned to the printer.
  Do not use the Port of discovery of HP created by the installation of the printer driver.

• Officejet Pro 8600 cartridge problem

  Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

  Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

• OfficeJet Pro 8600 Plus: problem of scanning the computer

  I have a HP Officejet Pro 8600. It is configured for a wireless connection.  All the features work, i.e. copying, printing out of internet/office, Fax, with the exception of scanning.  The printer is displayed the "OS is not taken in charge for this feature.  He has never done this before.  I was always able to scan to my computer before. My OS is Windows 7, 601.64.  I tried to reinstall the HP with the provided CD, but which does not allow me to run that is.

  Any suggestions before I have throw out the window?

  Hello

  Can scan you from the HP Officejet Pro series 8610 software by clicking Scan a Document or Photo?

  If not, try after HP print and the doctor Scan by selecting the difficulty of analysis:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E013-1&h_keyword=DG-NDU

  What are the results reported?

• HP Officejet Pro 8600 Plus: problem of print head

  Have had this printer for a couple of years without any problems.  All of a sudden getting the message: printhead appears to be missing, not detected, or incorrectly installed. Lived all the recommended diagnostic checks but still a problem. I got it working the first time but then after a few days print message pops up again. The message won't let me come back to the homescreen on the printer.  I took it by a realignment and the printer prints a test page. If the printhead has been the problem, then I thought that he would not be able to print a test page. Any suggestions?

  Thanks for your support Gemini02.  As well as through the HP recommended diagnostic tests I blush as the printhead to hot water, but still the same message. I also downloaded and reloaded the drivers, but to no avail.  The machine is 3.5 years old and so I came to the conclusion, it exceeded its use by date.  The cost of a new print head is $ 70 while the printer, HP Officejet pro 8600, is now manufactured and was replaced by the Officejet pro 8620 which sold $275 by HP.  HP said that because of the age of the printer, there is no guarantee that a new printhead will not solve the problem.  I then bit the bullet and ordered a new printer.

• OfficeJet Pro 8600 Software for iMac install Question

  I have a new iMac 27 "10.8.2 OSX operating system software. I just bought OfficeJet Pro 8600 N911g and the software supplied with the 8600 install no sound for OSX 10.7. He had 2 choices on the HP website to download and install. I chose officeJet-Pro - 8600_v12.23.0 on the OfficeJet-Pro - 8600_v12.14.0. Someone can tell me if I had the appropriate injector or is there a choice somewhere. It seems to me that the software is missing things especially in the optical reading area.

  This one is the right one: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-107214-1&cc=us&dlc=en&lc=en&os=219&product=4323652&sw_lang=

• HP Officejet Pro 8600 more: problem with HP Officejet Pro 8600 more light

  As soon as I turn on my printer after some time one get a short flash printerscreen code: B84D7A4. Subsequently, I get the massage that I have to powerdown the printen and turning the power on again. This repeat hisself without end. If I disconnect the network cable from the printer starts normal. As soon as I connect the network cable, I get the same error code.

  If I connect to another network port, I have the same problem.

  Who knows the solution for this.

  I can still print via USB cable in. But I don't get the option to the printerscreen: SW update.

  Greetings @HPofficejetPro,

  I saw your post about the problems you are having and I can find some things that you can try.

  Have you tried another ethernet cable?

  The same thing happens when you connect with a USB cable?

  HP regularly publishes updates of firmware that can also correct the problem you are experiencing. With the USB cable is connected, you can click on this link to download the firmware update for the. HP Officejet Pro 8600 more e-All-in-One Printer - N911g.

  Is the printer connected directly to a wall outlet or a surge protector or a power bar? We want to connect it to a wall outlet so that we can eliminate the source of energy as the primary cause. See this document for more information on the problems when connected to an uninterruptible power supply/Strip/surge protector power (Note: this document is not limited to printers Laserjet.)

  Please let me know the results, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• OfficeJet Pro 8600 duplex problem - always resizes

  Hello

  You just bought a Officejet Pro 8600. Install the duplex unit. When I send a book to be printed the 8600 INSISTS on resizing the document, as if obeying some invisible margins.

  The police is also resized.

  This seems to happen regardless the setting 'preserve the page layout.

  I'm on Windows 7 x 64 and I have the latest Firmware

  Grateful for any help

  The only way to prevent resizing the last pages of the 8600 is to use another driver to print with it. I'll link the steps below. Let me know what happens.

  How to assign other drivers to print in different Versions of Windows

• HP officejet pro 8600: software in place of the stands to check out more of network environment

  My printer was not scanning.  I uninstalled software and keys record, then downloaded the new software, but to put in place the stalls on verification of network environment, and he said: HP Officejet NO ANSWER.  After that, I start HP Print and doctor Scan, which said that the comprehensive software solution is not installed, so I went to install, but then I got the message "Unable to download". I tried several times in vain.

  When I go to devices and printers, the HP OfficeJet Pro 8 icon shows a yellow flag, then I will troubleshoot option but they do not find a solution for my printer.  I wonder if anyone knows a solution for my printer problems? The printer is less than 3 years.  Thank you

  Hi @yga and welcome to the Forums of HP!

  I see that you are looking to install the printer software. I would like to help!

  I would start with a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Then, I would uninstall the printer softwarein case there is no residual software left.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8600 more - problems of duplex scanning

  Hello

  I recently bought a HP Officeject Pro 8600 Plus and I work from a mac 10.6.8. Whenever I scan from the charger it creates only a single document face and I can't find anywhere in the settings of the printer itself or the "scan of the computer.

  settings in the Hp printing software utility to change double-sided scanning. NB. I use the 'save a pdf option.

  Any help would be appreciated. Thank you

  If you scan directly from the printer, when you are on the menu to choose how you want to save the file (in format) there should be a lower left button that toggles between the original side 1 and 2 original faces.

  What is the functionality you are looking for?

• HP Officejet Pro 8600 software/driver used to uninstall (former missing driver...)

  Hello!

  I need to uninstall my software (solid line) for my officejet printer. But windows need the former pilot for this (transformations of files). But I don't have the old driver...

  Install the new also has not used since the old driver must be uninstalled.

  What can I do to remove the old driver?

  Thank you, best regards,.

  Carsten (personal information)

  Hello

  try using Revo uninstaller

  http://www.revouninstaller.com/start_freeware_download.html

  How to use

  http://www.guidingtech.com/457/Revo-Uninstaller/