OfficeJet Pro 8610: Failure to scan in Officejet Pro8610

Similar Questions

• OfficeJet pro 8610: I can scan letter legal-size on officejet pro 8610

  Is it possible to scan format letter to a legal size on the officejet pro 8610?

  Hello

  The card says:

  Size maximum ● scan from the scanner glass:

  ◦U.S. letter (A): 215,9 x 279.4 mm (8.5 "x 11")

  ◦U.S. legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215,9 x 355,6 mm (8,5

  inches x 14 inches)

  ◦ISO A4: 210 x 297mm (8.27 x 11.7 in)

  Size maximum ● of the scan from the ADF:

  ◦ADF: 216 x 356 mm (8.5 x 14 inches)

  The original format letter, it will scan format letter through ADF so my suggestion:

  b analyze then, letter size

  (b) printing on legal size. After that

  (c) analyse the legal size.

  Kind regards.

• HP OfficeJet Pro 8610: 1200 dpi, scanning with HP 8610?

  This printer is advertised as being able to scan at resolutions that can reach 1200 dpi, but the software scanning HP never shows the options over 300 dpi. How to make higher resolution analysis?

  

  Welcome @jplatt,

• OfficeJet Pro 8610: Helps the scanning resolution and economy. BMP

  When scanning resolution is poor, how can I increase it to 300 DPI max... How to save picture under. BMP it currently only gives three options, PDF, OCR, or JPEG

  Well well after literally hours of Googling being impossible to find anything at all on this unit or any other site, a friend suggested that I open the area to set up scanner on Mac itself... and to my amazement after a little digging here, I was able to find the settings for the CIO and the file type save high-resolution BMP images.
  Why hell HP do not display anything in their pages help or on the LCD of the printer to indicate how do, I'm not sure. I'll be happy to send a screenshot to anyone who needs this info.

• OfficeJet pro 8610: enlarge the scan

  Hello

  I need help on how to enlarge scanned documents

  THX

  Hello

  You can enlarge copies during the process, but not not for scanning. Normally, you should do this by enlarging scanned files (jpg). Just many software (including free ones) photo editor and your computer must have at least one.

  Kind regards.

• HP Officejet Pro 8610: HP Officejet Pro 8610 won't scan in color via the charger on a MAC

  I have a lot of documents that I need scanned in color using the charger and I don't know where the parameter must use the scan black and white to color. Help, please. I am a mobile notary and there are ready docs that I must return to the lender.

  I can print and copy in color very well and I can scan in color using the flat bed but not the charger.

  Please help.

  Hello @CJAI, greetings!

  Thank you for joining the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.

  I see that you are having problems when scanning using the document feeder. Have you tried to do a scan using the HP Easy Scan application? HP Easy Scan is a free app on the App Store with tools to scan documents and photos to a Mac running OS X 10.9 or later version.

  Please go to http://hp.care/2d75fhX to get detailed instructions to scan and also to change the settings, including the color settings. If you don't have the application, you can also download and install the application from the same link.

  These measures should be the case, I would like to know the results

  Good luck

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Failure to scan on a brand-new 8620 OfficeJet Pro

  Hello

  I have a brand new 8620 Officejet Pro and use OS X v10.9 & use a laptop wireless and desktop via USB.

  On both final set-up print without any problem at all but when I try to copy, scan or something by fax printers touch screen comes up with "Scanner failure - cannot copy, scan, or use the fax". As a result, if I open the HP utility it says "device status: scan unknown error".

  I've uninstalled and reinstalled all software printer 4 times - twice by using the internet and twice using set up disk & each time the same result as above.

  I used the online help guide and followed all the solutions, but all without success.

  Anyone can offer any additional help please or is their real fault with it & the printer needs to be replaced

  Thank you very much

  Welcome to the @Stratford_HP forums

  I read about how your new Officejet 8620 shows you a failure "Scanner", leaving you unable to copy, fax and scan. I'm here to offer my suggestion and comments for this question.

  Try the steps in this guide for failures to scan first, and if the problem is still apparent, I suggest to call HP to inquire about a replacement printer.

  A "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy, or fax

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a fantastic weekend, I hope that my post was information!

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• OfficeJet Pro 8610: Scan photos Officejet Pro 8610

  How better to analyze photos w OfficeJet Pro 8610

  I saw on YouTube there is a possibility to configure settings on app scan to detect the sizes photo placed on the glass and also scan several photos.  I can't find these settings when I open my scanning application

  Note: downloaded the web driver and have not installed the disk due to the lack of hard drive on my MacBook Pro.

  found the answer to my own question - Apple - printers scanner system preferences control settings - NOT of HP scanning App

  Took 2 hours but bat pay $ 99 for the one-time support of HP

• OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

  Hello

  Help, please!

  Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

  Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

  I would like to do this automatically thought IE the automatic document feeder.

  I use scan options HP Scan and Capture software in document settings

  I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

  Although this force the 8610 take the original since the ADF doc it's only one side.

  That's the problem!

  Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

  I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

  Thank you

  Hello

  The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

  You can find the printer specifications listed below:

  Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).
  

  http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

  You can only perform this manually with your printer model, I suggest to use the HP scanning software.

  If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Hope that helps,

  Shlomi

• OfficeJet Pro 8610: OfficeJet Pro x 64 and scan using Windows 10

  I have an OfficeJet Pro 8610 and it prints and copies fine.  I use a USB Port and the only choice I have for scanning are wireless and Ethernet.  How to solve this problem?

  I will try your suggestions and see if I can find a solution.   Never dreamed I had a problem because it prints and copies fine.  Just didn't need to scan until the other day.

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• OfficeJet Pro 8610: HP scanning utility

  Installed the software for my new HP Officejet Pro 8610. The utility will not open and run, so I can't use webprint or scanner. Have a work-around?

  Hello

  First of all, don't forget to run the software update as follows:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Don't forget to install any update HP or Apple.

  Then install the HP Easy Scan from the Mac App Store application, it will be installed in the Applications folder:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  You can scan using HP Easy Scan?

• All-in-one Officejet Pro 8610: 8610 Pro HP Printing Assistant has no Scan Options

  Recently installed new software last 8610 and downloaded.  Not install the option to order ink automatically.

  The device uses the ATF feeder to reproduce documents, but did not during the scanning - it assumes that the document is on the glass, while feeder warning tones and the display Panel recognizes that a document is in the charger.  I went to the computer and access to the HP printer Assistant by some other items, but see that I don't have any options for scanning under HP printer Assistant. I ran HP Update for this printer and it says my software is up to date.

  What Miss me?

  Hello

  Thanks for the comments, it seems that, somehow, older drivers are in conflict with the 8610 causes the scan communication error.

  Glad to see everything is working now.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• HP Officejet Pro 8610: HP 8610 - check printing order

  HE CAN NOT FIND 'SWITCHES' TO CHANGE THE PRINTING ORDER.

  Control Panel

  ... Devices and printers

  ... right click on the printer icon

  ......... Printer preferences

  NO option to change the order of printing on any tab

  QuickBooks Pro

  ... File

  ...... Printer installation

  ......... SHAPE: Check/cheque

  ............ Options

  NO option to change the order of printing on any tab

  This option existed.  What has changed?

  Deskjet 6980 driver is compatible with the Officejet Pro 8600 series (including the 8610) and provides the order of the pages, but also of the other missing features of the Officejet Pro driver 8610 including:

  • Order of pages
  • Resizing options, including the page scaling in percent or adjust.
  • County of copy (with Assembly option)
  • Image mirror (for printing T-Shirt transfer or stickers)
  • Watermarks
  • Tip of color (the color, Saturation and brightness, the individual sliders for CMYK tone)
  • Overspray
  • Drying time

  The Deskjet 6980 driver can be installed as follows (the instructions are for Windows 7, other versions would be similar): file devices and printers, click with the right button on the Officejet 8600, select Advanced, new driver, Next, properties of the printer, Windows Update, wait a while for the page to refresh, and then select the driver HP Deskjet 6980 (HP), OK.  It may be desirable to change the name back to Officejet Pro 8610: right click on the printer, the printer, the general properties, type the name of the desired printer, apply.  While, it may be necessary to activate the duplexer: click the device settings tab, set the duplex unit installed, apply, OK.

  Install another printer driver will have no effect on scanning applications.