OfficeJet Pro 8610: Problems of locking tray 8610 Pro on Win10

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• HP Officejet PRO 8610: No Option "form to tray assignments.

  Hey,.

  I just installed a HP Officejet PRO 8610 with accessory extra tray 2 (A8Z70A) on a 64-bit windows 8.1 computer. The printer is connected. What I'm asking, it's for my users to be able to send legal documents of sizes to the printer and have it automatically pull from the appropriate paper tray. In my case tray 2.

  My problem is that I don't see the "Form to tray Assignments" option on the tab settings of the device that would allow me to set what size of paper the printer would shoot a paper size given, tray 1 or the tiroir2. Grateful for any help.

  I already tried some things:

  Using drivers from the CD provided, as well as on the site of HP

  The upgrade of the firmware (it was already up to date)

  Installation on windows 7

  That's what I see now. The picture at the bottom is the setting for my HP Officejet 8100, which shows what I would see on my page of 8610 settings is to say "forms to tray assignment" options.

  

  Here my HP 8100 settings show clearly how can I assign sizes page for each tray.

  

  Hey @Sharltonagain!

  Thanks for getting back to me!

  There is another work around that can help!

  You should be able to add the printer twice through the window devices and printers.  You can name a 8610_tray1 and the other 8610_tray2.

  Once the printers are named:

  1. Right-click on 8610_tray1
  2. Go to the printer properties
  3. Click on the Advanced tab in the upper part of the window
  4. Click on "Default printer"
  5. Click the paper/quality tab
  6. Change the paper source for the Tray1
  7. Change the media to the desired media
  8. Click apply/OK
  1. Right-click on 8610_tray2
  2. Go to the printer properties
  3. Click on the Advanced tab in the upper part of the window
  4. Click on "Default printer"
  5. Click the paper/quality tab
  6. Change the source of paper in tray 2
  7. Change the media to the desired media
  8. Click apply/OK

  Now the printers is added twice with the default settings for each.  Now when you print, you can choose the name of the printer that you want, and it will print these parameters.

  Let me know if it works out and sorry but I don't know if they do an update or not.

• printer hp officejet pro 8610: new HP Officejet Pro 8610 Plus router network setting locked by admin impossible to reconfigure

  need to change the network settings on officejet pro 8610 more printer but locked by admin settings. Also, I have printed the network configuration page but could not open http://192.168.223.1with browser, connection has expired.  Help, please.

  Hi kimvb,

  Thanks for joining the forum to Support HP for a solution to your problem.

  I understand that you have a HP Officejet Pro 8610 e-all-in-one printer you need to change the network settings on but you can't because it has locked by admin and also, you can not access the Servicer (EWS) Web embedded with the IP address of the printer. I would like to help with that.

  There is a stain on the integrated Web server that you can join the admin settings, but if you are unable to access the built-in Web server with the IP address of the printer there is another way may work around this problem.

  I'll send you a (PM) private Message with reset information that can help. If you are unsure how to check your PMs, click here.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

• OfficeJet Pro 8610: Get the Permission of HPeprint or security problem error

  I used printing wireless for several months successfully to print from my work computer, but am now able to print to the e-mail address provided.

  The error reads 'your message was not delivered because of a permission or a security problem.  It may have been rejected by a moderatory, the address can only accept email from certain senders, or another restriction to prevent any delivery.

  The Organization rejected your message: hpeprint.com. »

  I've reconfigured my printer to my router.  Any suggestions?

  Hey @LoreeW,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you have a few problems with ePrint using your HP Officejet Pro 8610 e-all-in-one printer.  I want to help you with this.

  I recommend that you first check your printer to verify its intact ePrint connection:

  • Touch the icon (webservices)
  • If you see an address @hpeprint.com, I recommend that you try to send a test ePrint from a different email domain than what you use on your work computer.  If it prints correctly, we can rule out your printer as being a factor in this particular issue.  If your printer's Web services is enabled is more, re - enable.  Any problem would occur with this, click here to access another relevant post I created.  Scroll to my suggestion re: setting a manual DNS as this tends to help by allowing the webservices where fail the normal steps.

  If you were able to send your printer work ePrint of any e-mail domain other than the one you use at work, read on.  Click here to see an HP ePrint article that focuses on the various factors that can contribute jobs ePrint not printing not.  Note that some areas of corporate email may become incompatible with ePrint due to the presence of a digital signature in the outgoing message template.  EPrint jobs you send work meet these criteria?

  Please let me know the result of your troubleshooting by responding to this post.  Thanks again for reaching out in the Forums - we are always happy to help you.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• HP Officejet Pro 8610 - tray 2

  I just bought a HP Officejet Pro 8610 with a 2nd A8Z70A pan. The 2nd tray is recognized on the printer but not on the software.

  I use the 2nd tray for legal-size paper.

  I've updated firmware & drivers. Not fixed.

  What should I do, I can select tray 2 printing for MS Excel?

  Hello

  Be sure to enable the second Board on the driver, then it will become available for selection:

  1. Open the contorl Panel and select the devices and printers.
  2. Just lick the 8610 printer and select printer properties.
  3. Open the devices tab.
  4. Set tray 2 installed and confirm the changes.
     Note: you can also set a form to transfer of tray for paper specific to different bins sizes, wil automaticalaly select the tray that is suitable for the specific paper size.

  Kind regards

  Shlomi

• HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem

  My HP Officejet Pro 8610 has a "Problem of cartridge" error on the display screen. I tried all the troubleshooting steps and it will not erase. I replaced the ink with new genuine HP ink which is the expiration date and I contacted HP. They sent me a new print head and new ink to installation as well. This has not fixed the problem. Help, please!

  Hi @JLovin,

  Welcome to the HP Forums!

  I noticed that you get an error "Cartridge problem" with your HP Officejet Pro 8610. And I'm happy to see it for you!

  Check that all the steps in this guide, a "lack of cartridge" or "not compatible ink cartridges" Error Message, have been completed. If these steps do not resolve your problem, and you have already tried new ink cartridges and print head. Then the printer will need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Problems printing to office 2007 - OfficeJet Pro 8610

  I have a new OfficeJet 8610 Pro who don't print from Office 2007 (Word and Excel). Print jobs that are submitted to the printer go into a black hole somewhere and never find yourself in one file printing or to the printer.

  To support cat HP printer driver DeskJet 6980 to allow printing, but I consider that it is a workaround rather than a permanent solution.

  I can print from a web browser form. I can't print a test page with the devices and Sound > devices and printers > HP OfficeJet Pro 8610 (network), but I CAN print a test page for print management > custom filters > all printers > OfficeJet Pro 8610 (network).  FAX and scan to work. I can access the printer through the built-in Web server.

  Suggestions or help?

  My environment: I-7 desktop PC running Windows 7 Pro SP1 with all the current patches. 8610 printer connected via ethernet using the static IP address.

  Printer: driver 13.33.0.2473 software 032.000.090.45518 firmware FDP1CN1416AR

  Fixed a problem. I created a new user (account) Administrator profile and found that I was successfully able to print to the 8610 since all Office 2007 applications.

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• Laptop computer connection problems Toshiba for HP Officejet Pro 8610

  Hi, I just unpacked my new HP Officejet Pro 8610 and after close to two hours still unable to connect it with my laptop.  I have a Toshiba Satellite S55 A5257 8.1 Windows running.  The printer shows that it is connected to the correct network (with no other network name of the network).  I tried setting up with the normal settings, then with firewall disabled, then with the firewall and antivirus, stop and went through all the suggestions on the software to solve problems of installation failure that has been suggested to install.  Have also tried to turn the router off and on again and also turn off the laptop and turn it on again.  Also the printer is off and turned it back.

  I'd be more than happy to try other suggestions that anyone could have.

  Update: a little while later, I have at least been able to print using a usb cable, but is not always wireless.

  Hi Jimbo867,

  Welcome to the HP Forums!

  I see that your HP Officejet pro 8610 does not connect to your Windows 8.1 with a Wi - Fi connection. I'm happy to help you with this problem of connection!

  Please see the following guides:

  1. "Can't find the printer" message appears on the computer during a Network Installation.
  2. The printer keeps Wi-Fi connection.

  I hope this solves your problem and I thank you for posting!

• HP OfficeJet Pro 8610: hp 8610

  I am running Mac OS X Yosemite.

  I have a HP OfficeJet Pro 8610 and recently bought a second bin.

  I've locked the trays so that the default is tray 2, plain paper, so that I can put envelopes and letterhead in Tray 1.

  However, I don't and then select the status bar in the menu print, media and quality, as the 'Feed From' drop-down list that says "Automatic Selection" is gray and then prints from tray 2.

  How choose the tray from which I want to print, or as and when I need where put in place on a predetermined location. ?

  Concerning

  Sharon

  Just came across this link:

  https://discussions.Apple.com/thread/4915543

  Sort out the problem for me.

  I had used the Airprint driver when I installed the printer, once I chose the correct HP 8610 driver in the list that it was grey and in Office 2011 Mac and Pages that it lets me choose what bin I wanted to print.

  Really hope this helps others too.

  Sharon

• HP OfficeJet Pro 8610: HP settlement 8610 requires Attention, when you try to print 4 x 6 photos

  Good,

  After reading so many others and worth that they have with this issue, I submit to you that this could be a serious problem.

  I have an impression of this printer using any software problem, if I try to select the paper size of 4 x 6 or the "Photo paper" options in the printer settings.

  The best part is the error message I receive Windows 8.1. It is said that the printer "to monitor". There is no pop up n the printer as a mistake and nothing in the screen "Control Panel\All Control Panel Items\Devices and Printers\HP Officejet Pro 8610 (network)" on an error.

  Any help would be greatly appreciated. And do not pull the shit 'check the paper tray' here... I checked about 12 hours of your support help documents and I'm tired of seeing this document as the solution to the problem. This is not it.

  Also, I don't want to hear, which does not support the format of paper. The software driver has several options of stock of photo paper and several sizes...

  What's next? That's what I want to know... What's next?

  Alrighty then...

  I don't know what I did differently, but it seems to be the impression this morning. Totally weird, but happy that he woke up!

  Thanks to all who have offered solutions...

  Laughing out loud

• OfficeJet pro 8610: print labels avery

  just started using my officejet pro 8610.  love it but I can't seem to aline sheets of labels when I print multiples.  When I print 3 copies it will make good on the 2 / 3. I have the tray loaded with about 50 sheets of paper of reg and then ask my sheets of labels above.  Have I not it overloaded or what.

  Hello pauldc,

  Welcome to the HP Forums.

  I see that you experience a problem when you attempt to print more than 3 pages of paper for labels at the same time.

  You said that you have plain paper in the status bar, as well as the label paper.  Please delete.  Use just the label paper when you print labels.  It would be the same scenario that you were printing photos and using photo paper.  Remove all of the regular paper.

  If you still have questions or if you have any other questions, feel free to write me again.

  See you soon,.

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• All-in-one Officejet Pro 8610: print only every other envelope

  The printer ignores the other each envelope.

  Any suggestions?

  Thank you

  Mark

  Hello @Markb60000,

  Welcome to the Forums of HP Support!

  I understand that your HP Officejet Pro 8610 e-all-in-one printer has problems when printing envelopes from your Windows 7 computer, as every other envelope seems to be ignored during the printing process. I would like to help you today with this problem to print the envelope. Now, the first thing I did after reviewing your post has been watching the media specifications for your specific HP Officejet. Just to let you know, the specifications of following envelopes are supported:

  • Envelope weight and loading capacity in Tray 1 of your printer are as follows:

  

  • The following envelope sizes are supported:

  

  As long as you are printing on an envelope which is in the specific size and weight restrictions for your product, you shouldn't have any problem loading up to 30 envelopes in your bin at some point.

  To confirm that your envelopes are loaded properly can I please have you click here. Once the support document opens click the drop down menu to "loading envelopes. Please check to confirm that you load the envelopes correctly in your paper tray.

  • If your envelope printing problem persists after checking that your type of envelope is justified and that they are loaded correctly, can you please specify what type of program you use on your Windows 7 computer to print envelopes of.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• OfficeJet Pro 8610: printer does not appear in the list

  After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers.  I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).

  Help!

  Thank you!

  Hi@millermom,

  Thank you for the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  The printer is not detected after Windows update. Is this fair?

  I would definitely help.

  First, uninstall the old drivers installed in your PC by following the steps below.

  • Right click on "Start" and select "programs and features".
  • Find the option that the printer name and then click "Uninstall" on the top of the window.

  Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.

  http://ftp.HP.com/pub/softlib/software12/COL51184/bi-124093-4/OJ8610_198.exe

  I hope this helps. Let me know to learn more

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
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