Officejet series 6700: set up ink cartridges

Similar Questions

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• OfficeJet 4620 can use 564XL ink cartridges?

  OfficeJet 4629 All in One printer allows 564XL cartridges black and all colors OR black only?

  Hello

  You can use either a regular ink cartridge or a high XL capavity for one of its cartridges (black, Cyan, Magenta and yellow).

  Kind regards

  Shlomi

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Officejet Pro K5400: Replaced an ink cartridge, but it still considers that it must be replaced!

  Very recently, I replaced my yellow ink cartridge and it worked fine for a few days, but now the printer tells me that he should be replaced, even though I replaced it a few weeks ago! It's never happened before.

  I can't find any online solution that worked... any suggestions?

  Thank you!!!

  Hello efieg,.

  Thank you very much for your answer! I have found a document of troubleshooting for you I'll post for you below. Maybe reset the printer and clean the contacts can solve this problem.

  I hope this helps, let me know how it turns out, and if you are still experiencing a problem with your reading yellow cartridge incorrectly.

  Cartridge issues

  Good luck!

• OfficeJet 5740 [redacted] s/n: ink cartridge problem 5740

  My 5740 is less than 6 months old. I inserted a new black cartridge 901 and a new tricolor cartridge 901 and a few printed pages.

  I now am getting an error for ink problems cartridge to remove and then reinstall, first black and now both cartridges. I reinstalled them several times and have restarted the printer twice.

  What can we do? This printer has worked quite well up to this point. Thank you.

  Hello @Mikegaand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with the cartridge. I would like to help!

  I recommend you start by removing the ink cartridges and perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also say to following the steps found in this document:

  A 'lack of cartridges' or 'Problem of ink cartridges' Message is displayed on the control panel

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• Problem printing HP Photosmart series 4100 with black ink cartridge

  Although the two black ink cartridges indicate that they r at least 1/2 they full r impression as if they were empty. Pale color impossible to read. What is the problem?

  Hi Bialy,

  I found the troubleshooting guide for the issue of fading print.

  Please try and let us know the status.

• HP Officejet 6500 a Plus: black ink cartridge does not print

  I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R.  The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?

  Hello @robertj138,

• HP Officejet 7612 large Format: Stuck ink cartridge support

  I changed my ink to a printer large format HP7612, and now it seems that one jumped back when the truck went all the way to the right and now is stuck. How can I fix?

  Hi @wkwood,

  @DocCottle will be out until next week, but I thought that I will answer to save you time waiting for an answer.

  Here is the document of support for this printer is not turned on - printer does not turn on.

  If the 'Transport Jam' document provided by @DocCottle did not help and your printer is still under warranty I would contact HP Technical Support. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  If the printer is out of warranty, you may be able to get transportation released with a small "MacGyvering", if there is no guarantee to worry about urination.

  When you do anything inside the printer that you want to unplug the printer for safety, but you want the trolley in the unlocked position, then turn on the printer and open the cover of the transport area before unplugging the printer.

  I realize that with the trolley completely to the right is not easy to see what you're working with, but if you have something flat and long, like a ruler, perhaps there is a way to slide in on the top of the cartridge enough to push toward the bottom of the cartridge that has popped up and pull the hand trolley.

  I hope that you are able to get it out.

  If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Ink cartridges for OfficeJet 6700

  Yesterday, I bought a printer/all-in-one HP OfficeJet 6700 Premium.  Ink cartridges keep popping out when you put them in, and even when they stay in the machine says no ink cartridge have been installed, then it will not print anything.  The printer print a few documents for me yesterday so I don't know that I've implemented the machine correctly.

  What happens here?  Is there a quick fix for this problem, or do I have a "lemon" on my hands?  If the latter, who do I call to return the printer and get a full refund of the purchase price?  Thanks for your quick response.

  Hey, Ciara - thanks for your quick response.  I spoke at length yesterday a representative of the HP (Tina) customer service - which was fabulous and we both concluded after several attempts installation of the cartridges in my printer mechanism was faulty.  HP spent night news to me I'll install later today.

  The problem is purely mechanical: my printer cartridges were not "snap in" at all, such as the printer didn't know they were there.  They were also burst its place inside the machine each time the cartridge belt moved back.

  If the problem persists with the replacement printer I let you know directly that they have a 'lemon' on your hands with this model HP.  Thanks again for your help.

• OfficeJet 6700 new Premium of evil with the ink cartridges... message arrives they are damaged

  No product serial [under the direction of privacy] # CV078A

  Setup of cartridges ran out of ink.  Bought a combo pack and replaced all of them at once.  Regularly we would get a message that one or more cartridges have been damaged.  It would remove the one at once and reinstall and it works again for a while, then the message would get back to the top.  After several types of this problem we started to replace each cartridge one at a time to try to isolate the damaged cartridge.  No luck.  Now we have two complete sets of ink cartridges and it still gives the message that a cartridge is damaged.  New message today is that transport of ink can not move and we should remove the obstruction and try again.  There is no obstruction.  When we close the door to the box the cartridge carriage move and made a loud BANG.  Looks like it moves to the left.  Then it will pass through its preparation and the message arrives that the one or more ink cartridges are damaged.  UGH!

  Since your printer is under warranty I think contact you HP.  The coding Strip is fragile and it would be better to replace professionally if it was an option.

• HP OfficeJet 4650: Ink cartridges HP Instant

  Hello

  I recently bought this printer to take with me to the University. I've set up ink cartridges HP instant around September 16, for a while, I was unable to connect my printer to the internet, so I brought a home router. My laptop, printer and telephone are all connected to the same wi - fi and they will print stop no problem but when I go my instantaneous count of ink HP he always tells me that the printer is offline and cannot update to tell me how many page I used. I don't understand why it won't refresh and says that it is offline when it allows to print from my laptop and wireless phone. I wonder if you can give me advice.

  Thanks Grace

  At least two times a month should work.  Please mark my post as solution accepted while others can find it.

• Where are the setting up of the ink cartridges?

  I just bought the HP Photosmart 5520 device all in one. I am just setting up and got to the bit where you will be asked to put ink cartridges. But it isn't everything. In the shop, I learned it came with the small set of ink cartridges.
  Where should I look? When I removed the packaging there is a small orange tray that I removed, but it was empty. The ink cartridges have to be there?
  Is it me or is it an error of HP?

  Hello

  As mentioned above, the eun autour must store to find them for you, you don't have to run around. You paid to do the job. From the factory to the store a printer can pass through several doors, could be people packaging simply does not have the.

  Good luck.

• HP Deskjet 3000: I can't get my Deckjet 3000 to work with my new 61XL ink cartridge

  I always bought HP 61 ink cartridges for my printer HP deskjet 3000 and have never had a problem, I recently bought the XL 61 because cartridge that I was printing a lot of things, but every time I put the new cartridge in I get an error message and I don't understand why.

  Hi @Hpierce,

  XL cartridges are certainly more profitable and should work. I understand that you see an error message when you try to use the 61XL, I can help you.

  It seems to me that the issue could be just this cartridge. Please use the following to fix the problem and let me know the result of your efforts: HP Deskjet 1000 (J110) and the 3000 series printers (J310) - a "ink cartridge problem,'"Incompatible print cartridge", or"Ink cartridge failed"Message appears on the computer."

  Please do not forget to keep me abreast of the results, so that I can follow up with you. Thanks, I look forward to hear from you.