officepro 8600I have: jam printer

I can see the pieces of paper under the rollers which are visible through the front door.  However, they are too far back to grasp. I tried with a pair of tweezers to no result and work from the rear as well.

Hello

If you have tried all the steps above and you still have problems, you could tray holding a more rigid media piece (like a sheet of photographic media or card stock about the thickness of an index card - do not use the thick cardboard).  And see if you can feed through and clear jams.  If it will not feed exceeded stage stuck bits, you can try to unplug the unit and manually feeding the rigid sheet through the drain plug back.  Often, this will push some of the pieces of paper remaining through.

I hope this helps.

Tags: HP Printers

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