OfficeJet J5780 'ghost' & paper jams printing.

My J5780 is probably 2 years or older, always worked very well in all aspects.  Today, he has done several print jobs, from one to three pages, as usual.  After the last (single page printing) print job completed successfully, the printer started out of the blue, a page of paper feed, then fed a second page, (both without printing), and then to half way to the two - third through feeding white page 3, he recorded a paper jam.  There is no paper jam; the before food, rear Wireless, scanning area, high flow access, double all the areas checked with a micro-lumiere.  No scraps, corners, Chad, dust etc.  Printer turned off during 10-20 seconds, to bike, same;  Turn off the printer for 3 minutes, even.  Power dropped once or twice for 1 to 5 minutes, without change.  No pending or in process printing, last print job was successful and completed satisfactory.  None of these events seemed to have any printing tried strictly paper RSS, from 1 to 3 sheets, variably interference on the first, second, or third leaves, up to now. Sometimes with feed several sheets of two to six leaves.

Message "paper jam: clear jam and press OK." continues.

Occurrences of holding torque after an action of 'Cancel' when the printer appears to be printed, (no power supply of paper), then Jam review occurs again.

Been to paper/paper jam feed problems, etc. in several different forums, FAQ, etc.  Solutions?

Thank you!

Thank you, Rainbowlady23.  I have clean the rolls early in the process.  So.  Went through your hard reset suggested and as soon as voltage, he started the food cycle like the previous, however, he seemed to be a little bit slower, so I thought I could get through the menu of the printer to default settings selection.  Did it, and the cycle food order.  Tried to do a self test report, but he hung up obviously try to generate the report.  I canceled, did a hard reset of the second, has a different selection of menu/factory by default - and Bingo, it is fixed.

Really appreciate your comments for me - take care and have a great week.

Tags: HP Printers

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