Old blackBerry Smartphones mails on Bold 9700

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• "New to me" blackBerry smartphones unlocked BB bold 9700 no option of internet email configuration

  I just bought refurbished BB bold 9700.  I use Speakout prepaid service and have no data, but I want to configure my yahoo email using wifi.  However, there is no option for the Internet e-mail account in the Setup menu.  Since the menu implementation, when I click on email accounts it automatically goes to the company setting up accounts and nothing else.  When I go to the tips section it says this, 'If you see not this option contact your administrator or your wireless service provider.  Any thoughts?

  Hello and welcome to the community!

  Legacy of BB devices can't do email (or any other exclusive function of BB) via WiFi only. Even if used via WiFi, adequate data of a carrier plan must be a subscriber to the to enable these functions. You must subscribe to a data plan that allows the BIS to have functions of e-mail, even if you do not want to use it over WiFi.

  A more recent device of BB10 has not, on the other hand, this requirement... BB10 devices can do all the functions via WiFi, without any carrier data plan. But your legacy device does not have this capability.

  Good luck!

• Help BlackBerry Smartphones with my Bold 9700, please read.

  Hey guys,.

  IM new to BB and just fixed my aunts blackberry 9700 and I was told I can keep it. I really feel like OS6 but Desktop Manager will not update me. I followed the steps of youtube and nothing works.

  I've been in the update tab and found the update, but there is a star next to him, and when I click it, it says that it is only for users of blackberry services or something in that sense. I really want the official OS 6 and can't live without it. If you know how I can do this easily if you please comment, thank you very much.

  Hi and welcome to the Forums!

  Since a certain time (starting at 5.x OS if I remember), updates demanded that you subscribe to a package of adequate data from your provider. Without that, he is denied access to updates. Think of the updates as another service... without subscribe (and pay), you are not getting services.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• BlackBerry smartphones using my Bold 9700 in Bangladesh

  Hey all. I'm writing this question here cause I remember someone asking a similar question. But unfortunately impossible to locate the post

  I'm moving to Bangladesh and wish to benefit from all the features of my "BOLD", I have to the United Kingdom. I already had my phone unlocked to be used on any network. Tells me that the largest supplier in Bangladesh is a Department of Telenor called GP. I have been in contact with GP customer service. They assure me if I subscribe to the "unlimited internet" for data and a monthly post pay / pay for voice calls, I'll be able to use all the services of my BB.

  I was wondering if someone could tell me how accurate is in fact? I suspect that I am not sure if BRI would actually work only with an internet package unlimited or not.

  The next question is about 3 G services. GP is not a 3G network and so the 3G of the bold features wouldn't work. In fact, I don't know what are these 3G capabilities? Anyone could shed some light in this?

  Thanks in advance for your help.

  Best regards

  Ashraf

  GrameenPhone offers BlackBerry services in sees (one of the regular users on the CIHI for Grameenphone works).  If you have an unlimited BlackBerry data plan, you will have access to the BIS network.  As for your question, about 3 G, 3 G only refer to data speeds.  So if you're in a 3G area, you will connect at a speed of 3G, but if you aren't, then you connect using EDGE.  This gives you all the data, but it's just a little slower than 3G.

  I hope this helps.

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• Smartphones with new Bold 9700 blackBerry Email issue

  Hello world

  I just got a new BB Bold 9700 from my boss and I know now my life is over, how ever live without one. Totally awesome.

  But I have a problem that I hope someone may be able to help with.

  On my PC in a network, I put in place of the rules in MS Outlook so that the emails that I get different departments automatically in folders that I'v created in my Inbox.  I think it's only incoming emails that do not have a rule for the sender or are simply non-stressed, are received on the BlackBerry.

  Any ideas or solutions?

  Hi BillJ

  Thanks for the tips, not quite there, but you put me on the right track and with a bit of luck, I am now running sweet. Kudos to you mate, I appreciate the help. To someone else how can find ourselves in a similar position, try this:

  On the home page you select Message - Menu - Options - e-mail settings - send Email for handheld - Menu - folder Redirection

  (at this point, the display will show your compressed folder tree, expand the folder tree to view all the folders in your Inbox, select each specific folder for which you have a redirect in place or any rule simply 'select all')

  Now select Menu - Change Option (if you select each folder one at a time the change Option - Menu - repeat for each file)

  Complete with Menu - RECORD

  And your sweet.

• BlackBerry Smartphones sms on my 9700 bold 2

  SMS service only shows 1 sender and I think always messages from are from the 1st sender! What should I do?
  I use
  BlackBerry® 9700
  Smartphone (3G, WiFi)
  V5.0.0.400 (Platform 5.1.0.110)
  3G bands
  with Nigeria, BIS glomobile

  read this:

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/how-to-fix-SMS-in-a-single-th...

• BlackBerry Smartphones BB App World - 9700 "BOLD"

  When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

  Hey Imaan-k,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to download the identity of BlackBerry:

  1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
  2. Select the APN settings
  3. In the APN field, access to the Internet
  4. Save the settings
  5. Remove the battery from the BlackBerry smartphone
  6. Insert the battery into the BlackBerry smartphone
  7. Open BlackBerry App World
  8. Update attempt

  Note: Once completed, restore the APN back to normal settings.

  Let me know if you have more questions.

• Smartphones Blackberry blackBerry service be disconnected Bold 9700 OS 6

  Dear Experts,

  I am facing this problem recently after upgrading to OS 6.

  Work, as Messenger work not can not browse the internet in 3G network, I used to get a blackberry symbol after the symbol "3G", but after upgrading to OS 6 sometimes the icon disappears & all the blackberry application stops.

  To solve the problem what I do is less managing the connection first shooting offline all the & after that restored all the connections. But this thing I continually get any suggestion to solve this issue will be very useful.

  Thanks in advance

  Samrat

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 2 and 3, each should result in a message to your BB to come):

  (1) If you are on VZW, dial * 228 and select Option 1. Dial * 228 again and select Option 2. If you are on another carrier, they may or may not have an equivalent set of options (Option 1 is "to program your phone" and Option 2 "to update your roaming function").

  (2) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (3) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (4) batt Pull Reboot

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones in place of 9700 9780 (not mine) and my emails don't go out

  Hello, if anyone can help - please... my 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet). and for some reason I can't open docx attachment more.

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Thank you!!!

  Hello and welcome to the community!

  liatshor wrote:

  My 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet).

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  liatshor wrote:

  and for some reason I can't open docx attachment more.

  What happens when you try? An error message? Something else?

  liatshor wrote:

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Unfortunately, just "my BB account, I can't say who the dozen or possibilities, it could be... can you elaborate?

  Thank you and let us know!

• Settings MMS for blackBerry Smartphones and Internet for 9700

  Can anyone help with MMS and Internet for Bold 9700 parameters on the network of Virgin Mobile Australia? I am able to browse internet through Opera mini using APN: VirginInternet but no luck with MMS? Solves them this problem or is it true that Virgin does not support Blackberry devices.

  Hello and welcome to the community!

  On BB, access to a range of services is enabled by the existence, on the device, the appropriate Service books. Service books are delivered to the appliance by the network of carriers... but, normally, only for these models of specific device that takes the network carriers supported and none support BB all models. If, as you think, your carrier supports no. BB models, then you can't expect their network to offer the Service books, which means that these services that require some SBs won't work, which includes MMS. But only they can answer the question of whether to their network supports the BBs at all and your specific model BB in particular number.

  Good luck!

• BlackBerry Smartphones Black Berry Bold 9900 only able to ring if number in phone contact list

  Black Berry Bold 9900 only able to ring if number in phone contact list

  can someone help me solve the problem above his on optus and has just the stock of claims on this subject.

  Would appreciate any assistance.

  Perfect phone in all other respects.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones "" Mail Delivery System failure - 5.3.0 - other failure of messaging system 5.2.1 "»

  I started getting this error on my Curve 8530 suddenly try send e-mail or transfer. My question is that the messaging system is at fault, so I can understand to talk to Blackberry, Virgin Mobile or AOL? Thank you! Sally

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support, based on the error message, it seems that the e-mail from RIM server is the issue, but to reach the RIM support, you must be up to your provider.

  Good luck!

• BlackBerry smartphones HELP! "BOLD" does not accept password

  Hi all

  I have a big problem with my "BOLD" (German) 9700 BB.

  As I took on my jacket this morning it does not accept the password to unlock the screen.

  I thought it was me, so I tried again and again led attempts 3/10, 4/10, 5/10...Normally there are stars, so you won't see the pass, now its clear letters and numbers? More: top-right corner it showes EN then maybe this past German to English settig (I don't have it-on lens)

  I am now 9/10, the screen asking me to enter 'blackberry' but I am learning that if it doesn't hurt once more all on the Phanoe will be deleted which would be a nightmare that I don't have a backup...!

  an a German forum about someone with the same problem 'translate' pass numbers (1111) in letters (YYYY) as his apparently English keyboard - I did (get low), but it did not work?

  Someone at - it p l e a s e!

  Thans, Felix

  felixxx wrote:

  Indeed, I managed to change the language with alt + enter in German, which is good.

  Great!

  felixxx wrote:

  But again, if I want to type something in, clearly shown figurs/numbers, rather than the usual stars that makes me feel theres something wrong...

  Yes, it is normal to show you the characters you type, and it normally occurs after 5 wrong password entered.

  felixxx wrote:

  I just plugged it up tho my pc and after the beginning of the BBdesktop, he showed a popup saying:

  "you know that you only have one shot left. After that, all your data will be deleted.

  What is strange: in the title of this popup, he says: BB Bold 9700 - PIN 22BEE12C - what is it? do I type?

  You has not answered my question earlier if you have alternate characters or numbers in your password?

  If so, should we ALWAYS register the pressed ALT key first to this number?

• Question of blackBerry Smartphones with GPS in 9700 after the OS 6 upgrade

  I just upgraded my os in Bold 9700 OS 6. After the update the GPS in the phone is idle and there is no way I can activate it.

  From your home screen, go to Options > device > device and state information.  Type the word 'test' without the quotes.  There is no field in which to enter and nothing is displayed on your screen.  Just type in it.  Click OK to start the test, press the menu key and select start.  Then decide if you want to be guided by the test.  On the next screen, check the box next to GPS and click run at the bottom.  Go outside and do the test and let us know what happens.