Old laptop will not refresh

Window Vista Home Basic 2006, 32 bit OS

This laptop is old, but must always be functional!  Tried to update ie browser, got the error code that my OS is so old, he cannot perform the update... should update the OS.  Tried to update Windows dozens of times since then (in my Start menu and Chrome, b/c windows and ie are currently 'inconsistent').

START/COMPUTER/PROPERTIES/Windows Updates I have chosen to update Service Pack 1 (aparently necessary until I can upgrade to SP2)

SP1 downloads, I get the message "success."  I check for new available updates, hoping to see the SP2, but there is nothing.  Then, after several minutes SP1 appears again as a download available 'important '.  WTF?

I also tried manually download SP1 from Microsoft.  2-3 hours of downloading, always ending in 'Fail - Network Error' 99%

I'm so frustrated.  Please don't tell me my laptop is out of date and I need to buy something new.  I want just the software to work as expected.

Thank you

In order...

Search for malware:

Download, install, execute, update and perform analyses complete system with the two following applications:

Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

Search online with eSet Online Scanner. Delete everything is found.

Reset.

Download the tool (save) system update and install/run it. Choose the right one for you:

Let things run/fix.

Reset.

Try to update.

If it still fails, try the following:

Reset your Windows with this FixIt components update:
How to reset the Windows Update components?

Reset.

Try to update.

If it still does not work, try this...

  1. Start an elevated command prompt.
  2. Run the following commands pressing on enter after each line:

    net stop wuauserv

    CD %SystemRoot%\System32

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    net start wuauserv

  3. Reset
  4. Try to update.

* Important * When you do this, the following problems occur:

  • Updates that are currently downloaded but which have not yet been installed must be downloaded again by using Windows Update or Microsoft Update.
  • When you remove the Software Distribution folder, your download history is deleted.
  • If you currently receive updates from Microsoft Update and Windows Update, you will need to reselect this option from the Windows Update Web site.


* Note *
if the problem is resolved and you can successfully download and install the updates, you can delete the directory SoftwareDistribution.old to recover disk space.


STILL no? We have something to try...

Use this FixIt:
How to get the latest version of the Windows Update Agent

Reset.

Save components WU:

  1. Start an elevated command prompt.
  2. Run the following commands pressing on enter after each line:

    regsvr32 Jscript.dll
    regsvr32 c:\windows\system32\wuapi.dll
    regsvr32 c:\windows\system32\wuaueng.dll

Reset.

Try to update.

If it still does not work after that - repeat ONCE more that part...

Reset your Windows with this FixIt components update:
How to reset the Windows Update components?

Reset.

Try to update.

Come back and let everyone know how you faired.

Tags: Windows

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