On a photosmart 7520 I get a message"Phototray is blocked I can't find no block

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  INFO: Completed verification of target environment.
  WARNING: Verification of target environment returned with errors.
  WARNING: [WARNING] [INS-13001] Environment does not meet minimum requirements.
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     ACTION: Either check the logs for more information or check the supported configurations for this product..
  Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:16
  INFO: Advice is WITHDRAW
  WARNING: Advised to shutdown the installer due to target environment verification errors.
  INFO: Adding ExitStatus PREREQ_FAILURE to the exit status set
  INFO: Finding the most appropriate exit status for the current application
  INFO: Exit Status is -3
  INFO: Shutdown Oracle Database 11g Release 2 Installer

  Where can I find the details of the error? Could someone get me noticed where I missed?
  
  Best regards
  Valerie
  
  Published by: debonair Valerie on January 11, 2011 20:29

  Hi Valerie;

  Please login to metalink, almost the same error message published metalink note below

  GR 11 2 Database Server installation fails with the environment [INS-13001] does not minimum requirements [1063952.1 ID]

  Search for metalink login below note using his ID = 1063952.1

  Respect of
  HELIOS

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