On Apple TV Ethernet port does not

Model: A1625 (64 GB) | tvOS 9.2.2 (13Y825)

The House has wired Cat5 taken and connects directly to the ISP router.  I don't have any fancy network equipment.

I was away on vacation and had unplugged the TV and Apple TV surge protector.  I went back home and plugged everything in and powered the TV and Apple TV on and Apple TV connect to the network via Ethernet.  At the time the tvOS was 9.2.1.  I have the following message:

"Error ".

Your device may not be connected to the Internet.  Please make sure that your connection is working, and then try again.  "Code:-1009"

I've tried unplugging, reboot, new cables, etc., nothing worked.  Apple TV connects via Wi - Fi so I did the software update to bring the tvOS up to date with version 9.2.2 said Apple TV to forget the wireless network and all restarted and it still does not connect.  Appreciate any ideas?

Test the specific Ethernet jack that you use with ATV on other equipment, such as a laptop computer.

Tags: Apple TV

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